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snoot
look alive ∞




Registered: 01/30/05
Posts: 9,640
Loc: 45º parallel
Last seen: 5 hours, 44 minutes
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paypal pwnage
#7964312 - 02/01/08 10:58 AM (16 years, 13 hours ago) |
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I'll sum this up but I need a second opinion. I sold a Korg esx1 on ebay and everything went smoothly except about 2 weeks after having it sent and he received it, he started a claim with paypal saying it was as described, and that there was some internal damage to it rendering it unusable. However this was silly, either he was bullshiting and wanted his money back, or UPS broke some equipment of mine for the second time. Without talking to me or asking me anything he just starts a claim, paypal reviews for a couple weeks and takes in favor of the buyer, and I need to issue a full refund. The buyer is to send the item back, and I'm to confirm I got it and paypal will refund the money. Yesterday I receive the sampler, and go on paypal to tell em that I had had it. However I get this email saying;
Quote:
The tracking information provided by the buyer could not confirm that you have received the item associated with this claim.
The case is now considered closed and no refund is due.
We encourage you to work directly with the buyer to find a resolution.
Thank you for your cooperation.
If I'm reading this right paypal just pwned the buyer, the claim is closed and no refund is to be givin, however I have my broken sampler back. I'm thinking I might just send it back too him not to be a dick.
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∞ I am incapable of conceiving infinity, and yet I do not accept finity. - Simone de Beauvoir -
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snoot
look alive ∞




Registered: 01/30/05
Posts: 9,640
Loc: 45º parallel
Last seen: 5 hours, 44 minutes
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Re: paypal pwnage [Re: snoot]
#7964321 - 02/01/08 11:00 AM (16 years, 13 hours ago) |
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The gay thing is it wasn't broke when I sent it, if he would've done a dispute with UPS we' couldve got a replacement cash for it, and it would've worked out for both of us. Either UPS fucked it up or he turned it on when it was really cold and fresh out of the package, and fried some internal circuitry.
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∞ I am incapable of conceiving infinity, and yet I do not accept finity. - Simone de Beauvoir -
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BrAiN
Art Fag


Registered: 03/01/01
Posts: 6,875
Loc: Chocolate City
Last seen: 2 years, 5 months
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Re: paypal pwnage [Re: snoot]
#7964326 - 02/01/08 11:02 AM (16 years, 13 hours ago) |
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So your sampler came back in a broken condition? A condition you didn't send it in?
Did you send it with insurance? If not... then it's a pretty grey area. Really hardcore stuff like that you should put a note on your ebay item saying you RECOMMEND THE BUYER PAYING FOR INSURANCE and get a quote from UPS to see how much it would be.... otherwise you WON'T be help responsible for broken condition.
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snoot
look alive ∞




Registered: 01/30/05
Posts: 9,640
Loc: 45º parallel
Last seen: 5 hours, 44 minutes
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Re: paypal pwnage [Re: BrAiN]
#7964330 - 02/01/08 11:03 AM (16 years, 13 hours ago) |
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Of course I sent with insurance, I had 2 broken ttx's from UPS and they replaced them both with cash, and I got too keep the broken ones, that just need new tonearms. And of course it came back in broken condition thats what this is all about.
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∞ I am incapable of conceiving infinity, and yet I do not accept finity. - Simone de Beauvoir -
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BrAiN
Art Fag


Registered: 03/01/01
Posts: 6,875
Loc: Chocolate City
Last seen: 2 years, 5 months
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Re: paypal pwnage [Re: snoot]
#7964742 - 02/01/08 12:39 PM (16 years, 12 hours ago) |
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I'd at least refund the guy his cash after u get the $$$ back from UPS
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snoot
look alive ∞




Registered: 01/30/05
Posts: 9,640
Loc: 45º parallel
Last seen: 5 hours, 44 minutes
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Re: paypal pwnage [Re: BrAiN]
#7965490 - 02/01/08 04:04 PM (16 years, 8 hours ago) |
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there is no claim with ups its with paypal, the guy was being a piss ant and didnt want to do anythinig with UPS because he thought I was sending him broke equipment. I guess he got what he deserved
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∞ I am incapable of conceiving infinity, and yet I do not accept finity. - Simone de Beauvoir -
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Leo__Strauss
Philosopher King

Registered: 09/17/04
Posts: 66
Last seen: 15 years, 11 months
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Re: paypal pwnage [Re: snoot]
#7965511 - 02/01/08 04:08 PM (16 years, 8 hours ago) |
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I hate paypal's resolution system, it has lots of problems.
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jjr
Green Ranger

Registered: 01/30/08
Posts: 62
Last seen: 15 years, 11 months
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I've been ripped off through the paypal resolution system twice, I really hate it. They make you feel more protected than you really are.
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