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Offlinedaba
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Registered: 12/30/02
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Sony LCD Monitor Crapped out!
    #2219475 - 01/05/04 01:29 AM (12 years, 10 months ago)

I bought a Sony VAIO PCG-Z1RA <6 months ago and now the LCD display was crapping out. It had major color distortion, streaks, blocks of misplaced display. I tried restarting a few times, and nothing changed. Finally, I let it cool for a little bit, and it sort of went back to normal (but still has some color problems, like white appears as green).

What could be the cause of this, and what can be done? I may have to send it into Sony for replacement or something.

Thanks.


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Offlinellamaboy
the weasel thatsnagged the bee

Registered: 11/08/03
Posts: 563
Loc: Portland PNW
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Re: Sony LCD Monitor Crapped out! [Re: daba]
    #2219651 - 01/05/04 03:57 AM (12 years, 10 months ago)

dude, seriously send it for replacement, nothing should be crapping out in the least


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Invisiblefunkymonk
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Registered: 11/29/02
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Re: Sony LCD Monitor Crapped out! [Re: llamaboy]
    #2220708 - 01/05/04 04:02 PM (12 years, 10 months ago)

word


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InvisibleJoshua
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Registered: 10/27/98
Posts: 5,389
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Re: Sony LCD Monitor Crapped out! [Re: daba]
    #2222338 - 01/06/04 06:08 AM (12 years, 10 months ago)

And make sure you keep names and extention numbers...hold the fuckers to the money you paid.

I hold Sony in high respects for their quality of electronics, but like any large company, hold them tight to their responsibilities of manufacturing.

Joshua


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Offlinedaba
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Re: Sony LCD Monitor Crapped out! [Re: Joshua]
    #2223436 - 01/06/04 04:28 PM (12 years, 10 months ago)

I ended up fixing this issue by restarting several times and letting the laptop turn off for several minutes. Then I toyed around with the resolution and color quality and got all the original colors back.

I am still wondering if I can make a case with Sony though. I do not want this to happen after the manufacturer's warranty is expired (in some months ahead).


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Offlinedaba
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Re: Sony LCD Monitor Crapped out! [Re: daba]
    #2229936 - 01/09/04 12:59 AM (12 years, 10 months ago)

So here's the story folks.

I call up Sony and I get a guy who I can barely understand. He insists it's a software issue and can be resolved, so I go through about an hour of bullshit with him and my computer ends up to be in worse off condition than before. I tell him that the problem happens intermintently, but he says since the lines went away the problem is resolved and he can't help me anymore. So I'm pretty frustarted by that time and just say OK and I will call back with the claims # he gives me if I experience any more problems.

15 minutes later red and green streaks again. I call them up again and they lead me through another 30 minutes of bullshit and finally agree that it may be a hardware problem and to leave my computer on for several hours to see if the problem occurs again. Now it is being left on as instructed to. If I get more screen distortion I will have to send it in for "salvage," which I am guessing to mean repair.

But I need this computer for school purposes! Would they offer an exchange or at least a replacement laptop while this one is being fixed? (if anyone has any experience with these issues)

Thanks.


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Invisibledjfrog
omgws!!!1!

Registered: 10/23/00
Posts: 3,710
Re: Sony LCD Monitor Crapped out! [Re: daba]
    #2229953 - 01/09/04 01:08 AM (12 years, 10 months ago)

"
But I need this computer for school purposes! Would they offer an exchange or at least a replacement laptop while this one is being fixed? (if anyone has any experience with these issues)
"


Hahaha, nnoooo


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Offlinedaba
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Re: Sony LCD Monitor Crapped out! [Re: daba]
    #2291151 - 02/01/04 05:20 AM (12 years, 10 months ago)

OK, I got this shit sent in, and 10 days later, I got it back.

Everything seems to be working fine.


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Offlinellamaboy
the weasel thatsnagged the bee

Registered: 11/08/03
Posts: 563
Loc: Portland PNW
Last seen: 7 years, 1 month
Re: Sony LCD Monitor Crapped out! [Re: daba]
    #2291187 - 02/01/04 05:50 AM (12 years, 10 months ago)

YAY!!!!

i hope that it stays working! bitchy LCD's can be an pain in the arse.


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