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daba
Stranger
Registered: 12/30/02
Posts: 3,881
Last seen: 11 years, 2 months
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Sony LCD Monitor Crapped out!
#2219475 - 01/04/04 11:29 PM (20 years, 2 months ago) |
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I bought a Sony VAIO PCG-Z1RA <6 months ago and now the LCD display was crapping out. It had major color distortion, streaks, blocks of misplaced display. I tried restarting a few times, and nothing changed. Finally, I let it cool for a little bit, and it sort of went back to normal (but still has some color problems, like white appears as green).
What could be the cause of this, and what can be done? I may have to send it into Sony for replacement or something.
Thanks.
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llamaboy
the weasel thatsnagged the bee
Registered: 11/08/03
Posts: 563
Loc: Portland PNW
Last seen: 14 years, 5 months
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Re: Sony LCD Monitor Crapped out! [Re: daba]
#2219651 - 01/05/04 01:57 AM (20 years, 2 months ago) |
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dude, seriously send it for replacement, nothing should be crapping out in the least
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funkymonk
Get's down, withthe get-down.
Registered: 11/29/02
Posts: 8,160
Loc: saskatchewan
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Re: Sony LCD Monitor Crapped out! [Re: llamaboy]
#2220708 - 01/05/04 02:02 PM (20 years, 2 months ago) |
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word
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Joshua
Holoman
Registered: 10/27/98
Posts: 5,398
Loc: The Matrix
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Re: Sony LCD Monitor Crapped out! [Re: daba]
#2222338 - 01/06/04 04:08 AM (20 years, 2 months ago) |
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And make sure you keep names and extention numbers...hold the fuckers to the money you paid.
I hold Sony in high respects for their quality of electronics, but like any large company, hold them tight to their responsibilities of manufacturing.
Joshua
-------------------- The Shroomery Bookstore Great books for inquiring minds! "Life After Death is Saprophytic!"
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daba
Stranger
Registered: 12/30/02
Posts: 3,881
Last seen: 11 years, 2 months
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Re: Sony LCD Monitor Crapped out! [Re: Joshua]
#2223436 - 01/06/04 02:28 PM (20 years, 2 months ago) |
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I ended up fixing this issue by restarting several times and letting the laptop turn off for several minutes. Then I toyed around with the resolution and color quality and got all the original colors back.
I am still wondering if I can make a case with Sony though. I do not want this to happen after the manufacturer's warranty is expired (in some months ahead).
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daba
Stranger
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Posts: 3,881
Last seen: 11 years, 2 months
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Re: Sony LCD Monitor Crapped out! [Re: daba]
#2229936 - 01/08/04 10:59 PM (20 years, 2 months ago) |
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So here's the story folks.
I call up Sony and I get a guy who I can barely understand. He insists it's a software issue and can be resolved, so I go through about an hour of bullshit with him and my computer ends up to be in worse off condition than before. I tell him that the problem happens intermintently, but he says since the lines went away the problem is resolved and he can't help me anymore. So I'm pretty frustarted by that time and just say OK and I will call back with the claims # he gives me if I experience any more problems.
15 minutes later red and green streaks again. I call them up again and they lead me through another 30 minutes of bullshit and finally agree that it may be a hardware problem and to leave my computer on for several hours to see if the problem occurs again. Now it is being left on as instructed to. If I get more screen distortion I will have to send it in for "salvage," which I am guessing to mean repair.
But I need this computer for school purposes! Would they offer an exchange or at least a replacement laptop while this one is being fixed? (if anyone has any experience with these issues)
Thanks.
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djfrog
omgws!!!1!
Registered: 10/22/00
Posts: 3,710
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Re: Sony LCD Monitor Crapped out! [Re: daba]
#2229953 - 01/08/04 11:08 PM (20 years, 2 months ago) |
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" But I need this computer for school purposes! Would they offer an exchange or at least a replacement laptop while this one is being fixed? (if anyone has any experience with these issues) "
Hahaha, nnoooo
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daba
Stranger
Registered: 12/30/02
Posts: 3,881
Last seen: 11 years, 2 months
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Re: Sony LCD Monitor Crapped out! [Re: daba]
#2291151 - 02/01/04 03:20 AM (20 years, 1 month ago) |
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OK, I got this shit sent in, and 10 days later, I got it back.
Everything seems to be working fine.
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llamaboy
the weasel thatsnagged the bee
Registered: 11/08/03
Posts: 563
Loc: Portland PNW
Last seen: 14 years, 5 months
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Re: Sony LCD Monitor Crapped out! [Re: daba]
#2291187 - 02/01/04 03:50 AM (20 years, 1 month ago) |
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YAY!!!!
i hope that it stays working! bitchy LCD's can be an pain in the arse.
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