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JoieDeVivre
Hippie Babysitter



Registered: 10/13/11
Posts: 5,751
Loc: Gamehenge
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Fucking Verizon
#18795403 - 09/03/13 05:19 PM (10 years, 4 months ago) |
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So I have been dying to switch from verizon for years now, and I finally got the money to get a new virgin mobile phone [my first smartphone]. So today it comes in the mail and I find out that my Verizon contract was extended (without my knowledge or consent) when my brother used my upgrade to get a new phone. I think it's total bullshit that they can just renew your contract without confirming it with you first.
From what I can tell I have two options: lose my current number and switch my account to my youngest brother's ipad (which is fucking stupid and unnecessary but would cost $10/month instead of the huge cancellation fee so it would be $160 overall until that contract was finally up) or pay the early termination fee of 280 fucking dollars which is bullshit because the reason I'm trying to switch is because verizon costs too much. I basically have a useless virgin mobile phone I dropped $150 on now and I don't know what to do because all my options seem pretty shitty.
 
-------------------- Sapere aude "We cannot live for ourselves alone. Our lives are connected by a thousand invisible threads, and along these sympathetic fibers, our actions run as causes and return to us as results."
UBUNTU- I am because we are.
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psi
TOAST N' JAM


Registered: 09/05/99
Posts: 31,456
Loc: 613
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Yeah that sucks. Your brother should take over the contract from you since the extension was his doing. I'm glad I don't have a phone contract, bought my phone outright for $130 and it's $30 a month. My wife's phone unfortunately is on a 3 year contract for $75 a month.
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JoieDeVivre
Hippie Babysitter



Registered: 10/13/11
Posts: 5,751
Loc: Gamehenge
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Re: Fucking Verizon [Re: psi]
#18795556 - 09/03/13 05:50 PM (10 years, 4 months ago) |
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He should but I know he wont. He's 16 and jobless.
-------------------- Sapere aude "We cannot live for ourselves alone. Our lives are connected by a thousand invisible threads, and along these sympathetic fibers, our actions run as causes and return to us as results."
UBUNTU- I am because we are.
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Bodhi of Ankou
*alternate opinion blocks path*


Registered: 06/02/09
Posts: 24,778
Loc: Soviet Canukistan
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Beat him.
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Sheekle
FREE BURKE



Registered: 01/11/10
Posts: 53,153
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Quote:
Bodhi of Ankou said: Beat him.
-------------------- "Ur cat died because he hated u" - Koods "I hope JSB kicks your ass one day." - Vandago "you are the biggest 'internet guy' I have ever come across"- Jokeshopbeard "The more I see you post the more I realize you're just this fuckin tie dye loser who trolls the Shroomery 24/7." - Herbologist "Sheekle you cannot vile the dice of bullshit you have posted on this forum over the years, I like databases" - thelastoneleft "or maybe i just come from a blood line of superior intelligence" - trees R.I.P Kelsy, ?/?/?? - 6/11/16
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JoieDeVivre
Hippie Babysitter



Registered: 10/13/11
Posts: 5,751
Loc: Gamehenge
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Re: Fucking Verizon [Re: Sheekle] 1
#18795656 - 09/03/13 06:17 PM (10 years, 4 months ago) |
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If only life was a video game and my brother would drop gold coins when I beat him.
-------------------- Sapere aude "We cannot live for ourselves alone. Our lives are connected by a thousand invisible threads, and along these sympathetic fibers, our actions run as causes and return to us as results."
UBUNTU- I am because we are.
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luvdemshrooms
Two inch dick..but it spins!?


Registered: 11/29/01
Posts: 34,247
Loc: Lost In Space
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Quote:
JoieDeVivre said: (without my knowledge or consent)
It's either in the original contract you signed, or the contract generated when the new phone was purchased.
You're not suggesting you didn't read the contract... are you?
-------------------- You cannot legislate the poor into prosperity by legislating the wealthy out of prosperity. What one person receives without working for another person must work for without receiving. The government cannot give to anybody anything that the government does not first take from somebody else. When half of the people get the idea that they do not have to work because the other half is going to take care of them and when the other half gets the idea that it does no good to work because somebody else is going to get what they work for that my dear friend is the beginning of the end of any nation. You cannot multiply wealth by dividing it. ~ Adrian Rogers
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JoieDeVivre
Hippie Babysitter



Registered: 10/13/11
Posts: 5,751
Loc: Gamehenge
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Quote:
luvdemshrooms said:
It's either in the original contract you signed, or the contract generated when the new phone was purchased.
You're not suggesting you didn't read the contract... are you?
My brother used my upgrade to get a new phone and for some reason that extended my contract, without my consent. I was not there when it happened, I received absolutely no email or notifications about this. I'm sure they told my brother when he did it but it's not like he gives a shit and it's not like he's an account manager so he had absolutely no authority to authorize an extension of a contract in my name.
No I didn't read my brother's contract, I was three hours away when he signed it. They should have emailed me and at least alerted me about the situation when it happened so I could have cancelled in the grace period.
-------------------- Sapere aude "We cannot live for ourselves alone. Our lives are connected by a thousand invisible threads, and along these sympathetic fibers, our actions run as causes and return to us as results."
UBUNTU- I am because we are.
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lil_demented
Loner will lone

Registered: 09/11/06
Posts: 6,146
Last seen: 1 month, 8 days
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Quote:
JoieDeVivre said:
I'm sure they told my brother when he did it but it's not like he gives a shit and it's not like he's an account manager so he had absolutely no authority to authorize an extension of a contract in my name.
No I didn't read my brother's contract, I was three hours away when he signed it. They should have emailed me and at least alerted me about the situation when it happened so I could have cancelled in the grace period.
There is your out. An unauthorized individual signed a contract for you. Not to mention he is under age. I used to work AT&T customer service and I have seen this argument get people out of contract.
Your gonna need to talk to a supervisor. Don't go to the store. They can't do shit for u. Argue, a lot. Be relentless and they should help u out just to get u off the phone. Don't curse or insult anyone though. Just firmly keep arguing and repeating ur self
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JoieDeVivre
Hippie Babysitter



Registered: 10/13/11
Posts: 5,751
Loc: Gamehenge
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I was thinking I might be able to use that angle, but my mom might have been there with him when he did it which would negate the whole underage/unauthorized thing even though she knows nothing about phones and I'm sure they didn't explain it to her because she's known I wanted to get out of Verizon's slimy grasp asap.
I've been on the phone like four times. One option I have found is to switch my verizon plan to the lowest possible - $10 for the next four months until my brother's contract runs out then give him my contract and I'll be free. The problem there is that I'll lose my number. It's the cheapest option so far though.
-------------------- Sapere aude "We cannot live for ourselves alone. Our lives are connected by a thousand invisible threads, and along these sympathetic fibers, our actions run as causes and return to us as results."
UBUNTU- I am because we are.
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lil_demented
Loner will lone

Registered: 09/11/06
Posts: 6,146
Last seen: 1 month, 8 days
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I forgot bout that one. At AT&T u had to call back every six months and have them change it again cause it automatically canceled it. They have a different system at Verizon though.
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unknown1123
Experimental

Registered: 05/15/08
Posts: 5,813
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Looks like you should do some research before you move to the next step ms bio. You've let me and the whole bio community down for not eliminating all possible variables before advancing
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