Quote:

Thanks for your order. It has been shipped. Our credit card processing facility just called to notify us that all orders placed between May 26 and May 30 were accidentally dumped by their system, even though they issued an approval code. That means your card was approved, but never charged. For security reasons, the card number is deleted as soon as we tell them the product was shipped, so we have no way to simply run it through again.

Would you please go to our website at www.mushroomvideos.com and place your order again? A copy of your order is below. If you would prefer to do it by phone, please call 425 644 2088 and we can run your card manually. We'll knock $5 off the purchase price to cover the call.

Thank you, and I apologize for the inconvience. This problem was the fault of the processing facility and outside our control. Thanks for your understanding. RR

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