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OfflineHagbardCeline
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Computer spontaneously turns off. **UPDATE** Please help me
    #2159114 - 12/04/03 08:41 PM (13 years, 10 days ago)

I am really getting pissed off at this.

I have been having this problem for a while now (actually several problems) and thoght I would clear it all by reinstalling Windows.

Of course it didn't work, and no one I know can figure out why it is doing this.

I will be in the middle of doing something, then the screen goes black.  Just like I had unplugged it.  I checked all the connections, they are fine.  I'm stumped.

I also am having other problems that may be related so I will give you a little info on those too.

AOL ( :blush:  please no flames) also spontaneously closes.  It will say that AOL has encountered an error and had to restart. 

Also, since I reinstalled everything, I had MusicMatch for my Ipod.  When I got on the computer this afternoon, I noticed that the normal icon on Desktop had changed to the white window square generic icon for applications (usually for setup I believe, the one with the blue bar across the top).  Whenever I tried to access it, it kept giving me a "path file not found, you may not have permission to access this program."  It even did this when going through explorer and trying to access it through its folder.

I did a clean install (several actually  :laugh:) of XP professional.  The AOL and spontaneous power failure, existed before the reinstallation.
Can anyone help me?  :sad: 


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I keep it real because I think it is important that a highly esteemed individual such as myself keep it real lest they experience the dreaded spontaneous non-existance of no longer keeping it real. - Hagbard Celine


Edited by HagbardCeline (12/08/03 08:56 PM)


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Invisibledjfrog
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Re: Computer spontaneously turns off. ARGH!!! Please help me [Re: HagbardCeline]
    #2159435 - 12/04/03 10:10 PM (13 years, 10 days ago)

The shutdown sounds bad, like a hardware problem for sure. Does the drive keep spinning, or if sound is playing does it keep playing?

It could be a software issue, but I doubt it. The way to prove that is to do a clean install, don't install anything else, especially third party hardware drivers, and run it and see if the problem still persists.

Once you confirm its a hardware issue, you basically have to remove all extra hardware, see if it repros, then swap components until you find the source.

It could be that your machine is overheating, that something isn't set right in BIOS, a lot of things.


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OfflineHagbardCeline
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Re: Computer spontaneously turns off. ARGH!!! Please help me [Re: djfrog]
    #2159514 - 12/04/03 10:28 PM (13 years, 10 days ago)

Thanks for responding. :thumbup:

No, the drive doesn't keep spinning.  It is as if I just unplugged power from it.

I did a clean install, but did reinstall most of my software.  There isn't any new hardware that has been installed before that started happening.  I have installed a new burner/cd drive, but it was after it had already started doing this.

I thought about reinstalling everything again and chekcing to see if it ran ok, but man I really don't want to.  I already did 4 installs since last week.  But if no one can give me any answers, I guess that is what I will have to do.

Anyone else have any ideas?   


--------------------
I keep it real because I think it is important that a highly esteemed individual such as myself keep it real lest they experience the dreaded spontaneous non-existance of no longer keeping it real. - Hagbard Celine


Edited by HagbardCeline (12/05/03 09:49 AM)


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InvisibletrendalM
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Re: Computer spontaneously turns off. ARGH!!! Please help me [Re: HagbardCeline]
    #2159523 - 12/04/03 10:31 PM (13 years, 10 days ago)

Check for your chip overheating. That's the #1 reason for spontaneous reboots/shutdowns in my book.


--------------------
You're here because you know something.
What you know you can't explain,
But you feel it;
You've felt it your entire life.
That there's something wrong with the world.
You don't know what it is, but it's there....
Like a splinter in your mind...
Driving you mad.


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OfflinePhatSlacker
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Re: Computer spontaneously turns off. ARGH!!! Please help me [Re: HagbardCeline]
    #2159524 - 12/04/03 10:31 PM (13 years, 10 days ago)

Does it reboot or just hang up?


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OfflineHagbardCeline
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Re: Computer spontaneously turns off. ARGH!!! Please help me [Re: trendal]
    #2159540 - 12/04/03 10:36 PM (13 years, 10 days ago)

How can I check for this?


--------------------
I keep it real because I think it is important that a highly esteemed individual such as myself keep it real lest they experience the dreaded spontaneous non-existance of no longer keeping it real. - Hagbard Celine


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InvisibletrendalM
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Re: Computer spontaneously turns off. ARGH!!! Please help me [Re: HagbardCeline]
    #2159951 - 12/05/03 01:23 AM (13 years, 9 days ago)

There are programs you can download off the net to check the temp of your CPU. I don't know of any names of the top of my head...but one shouldn't be too hard to find.

Or you could restart the computer and hit DEL to go into the BIOS Setup, there's usually a section in there that monitors the system vitals.

In any case, if your CPU is running much over 80 degrees C there is something wrong.

If you tell me your specific CPU model, I could get the exact temp zones for you...


--------------------
You're here because you know something.
What you know you can't explain,
But you feel it;
You've felt it your entire life.
That there's something wrong with the world.
You don't know what it is, but it's there....
Like a splinter in your mind...
Driving you mad.


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Invisibleadoseofparn0z
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Re: Computer spontaneously turns off. ARGH!!! Please help me [Re: trendal]
    #2160161 - 12/05/03 02:37 AM (13 years, 9 days ago)

If not the CPU it might be a problem with the motherboard retaining power properly, or the power supply. Find a friend that has a spare power supply if you know any computer nerds, test it and see how it goes.

Also check and make sure the fan on your CPU is still spinning...


--------------------
For a reliable vendor with high quality merchandise at a great price, try BBB


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OfflineSeussA
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Re: Computer spontaneously turns off. ARGH!!! Please help me [Re: adoseofparn0z]
    #2160738 - 12/05/03 09:36 AM (13 years, 9 days ago)

If it is heat, the first shutdown will take a while... if you reboot immediately, the next shutdown should be a lot sooner. Be sure you are doing something that takes a lot of CPU time while testing.

Triple faults on the i86 line result in a reboot, which is code related.

WinXP has a nice feature that reboots on failure leaving you with reboots and no information. Go Micro$oft... If running xp, goto start->control panel->system and click on the advanced tab. Then click the Startup and Recovery Settings button, then uncheck Automatic restart. Now, if it is software, you should get a blue-screen-of-death instead of an informationless reboot.


--------------------
Just another spore in the wind.


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Invisibletoxick
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Re: Computer spontaneously turns off. ARGH!!! Please help m [Re: HagbardCeline]
    #2162172 - 12/05/03 05:43 PM (13 years, 9 days ago)

Make sure the fan in the power supply is still spinning. You don't have to open the computer at all...just look at the back where the power plugs in. If the fan is spinning at a high rate of speed with no obviously sick noises, then that's not the problem. If the fan ISN'T spinning, then that's your problem. Either open up the PS and replace the fan, or just get a new PS entirely (recommended option).

Otherwise, you may have a bad CPU or Motherboard. CPUs don't usually go bad unless the fan on them has died. Make sure the CPU fan is spinning while your system is on. If not, replace it.

these are the first two things I would look at in this case.


--------------------
Janet Reno, if I do not go to jail, I will be in Orlando August 15 and you are not going to be elected to any damn thing. Nobody should fear our Government.
- James Traficant


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Offlinebaraka
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Re: Computer spontaneously turns off. ARGH!!! Please help m [Re: toxick]
    #2162592 - 12/05/03 08:27 PM (13 years, 9 days ago)

Check all fans for too much crud in them if it is overheating.


--------------------
This is the only time I really feel alive.


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Invisiblefunkymonk
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Re: Computer spontaneously turns off. ARGH!!! Please help m [Re: baraka]
    #2162692 - 12/05/03 09:14 PM (13 years, 9 days ago)

you should always make sure your fan is oiled up good too


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Invisibleblink
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Re: Computer spontaneously turns off. ARGH!!! Please help m [Re: funkymonk]
    #2162724 - 12/05/03 09:27 PM (13 years, 9 days ago)

I used ot have the same problem and fixed it by getting new ram (the old stick was busted), this tie with ECC... works fine now  :tongue:


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Offlinemntlfngrs
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Re: Computer spontaneously turns off. ARGH!!! Please help m [Re: blink]
    #2163334 - 12/06/03 03:07 AM (13 years, 8 days ago)

SiSoft Sandra Pro 2004 will show you tons of system info incuding temps. It is usualy available here http://65.77.159.100/cgi-bin/fosi.cgi?san98 but the link is broken right now. Maybe it will get fixed soon.


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Be all and you'll be to end all


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Invisibledjfrog
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Re: Computer spontaneously turns off. ARGH!!! Please help m [Re: blink]
    #2164453 - 12/06/03 04:41 PM (13 years, 8 days ago)

I had a similar problem once where the issue was bad RAM chips, but if its something like that it could be any piece of hardware. That'd be more work to track down than its worth, unless you have a second system to migrate parts to watching for failure.


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OfflineHagbardCeline
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Re: Computer spontaneously turns off. ARGH!!! Please help me [Re: Seuss]
    #2169665 - 12/08/03 08:57 PM (13 years, 6 days ago)

Ok, I took Seuss's advice and unchecked the automatic restart feature.

It finally did it again today right when I went to delete all temp. internet files.

As soon as I hit the button, it suddenly gave me a blue screen that said something to the effect of.

"Windows encountered an error and shut down to prevent problems.

If this is the first time you have seen this message, then reboot the computer and see if the problem persists. It may be a device driver. A Microsoft application may have caused the problem.

Technical information:

Stop: OxOOOOOO8E (OxCOOOOOO5, OxBF87C223, OxOOOOOOOOO)

WIN32K.SYS - Address at BF87C223
Base at BF8OOOOO
Datestamp 3f73195d

Beginning dump of physical memory"

Does this help narrow it down any?


--------------------
I keep it real because I think it is important that a highly esteemed individual such as myself keep it real lest they experience the dreaded spontaneous non-existance of no longer keeping it real. - Hagbard Celine


Edited by HagbardCeline (12/08/03 08:58 PM)


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InvisibletrendalM
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Re: Computer spontaneously turns off. ARGH!!! Please help me [Re: HagbardCeline]
    #2169691 - 12/08/03 09:10 PM (13 years, 6 days ago)

Have you checked your CPU temp yet?

Here's a link to a nifty little Windows prog to check your systems vitals: http://www.hmonitor.com/

Post back what you get. For instance, right now my CPU is running at 45C, and my case is about 30C. My CPU has never gone over 55 that I have seen. It's an Athlon XP 1700+ and it's rated to about 90C.

Just to give to an idea of where you should be...


--------------------
You're here because you know something.
What you know you can't explain,
But you feel it;
You've felt it your entire life.
That there's something wrong with the world.
You don't know what it is, but it's there....
Like a splinter in your mind...
Driving you mad.


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OfflineHagbardCeline
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Re: Computer spontaneously turns off. ARGH!!! Please help me [Re: trendal]
    #2169758 - 12/08/03 09:25 PM (13 years, 6 days ago)

It is 53.2 right now. I'm going to start running a bunch of programs to see how hot it will get.

I did check it through setup before though, and it it read normal.


--------------------
I keep it real because I think it is important that a highly esteemed individual such as myself keep it real lest they experience the dreaded spontaneous non-existance of no longer keeping it real. - Hagbard Celine


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InvisibletrendalM
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Re: Computer spontaneously turns off. ARGH!!! Please help me [Re: HagbardCeline]
    #2169785 - 12/08/03 09:35 PM (13 years, 6 days ago)

In that case my bet would be a bad RAM chip.


--------------------
You're here because you know something.
What you know you can't explain,
But you feel it;
You've felt it your entire life.
That there's something wrong with the world.
You don't know what it is, but it's there....
Like a splinter in your mind...
Driving you mad.


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OfflineHagbardCeline
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Re: Computer spontaneously turns off. ARGH!!! Please help me [Re: trendal]
    #2169820 - 12/08/03 09:45 PM (13 years, 6 days ago)

I just worked the CPU as hard as I could, running videos, opening and closing app. after app. and the hottest it got was 57.


--------------------
I keep it real because I think it is important that a highly esteemed individual such as myself keep it real lest they experience the dreaded spontaneous non-existance of no longer keeping it real. - Hagbard Celine


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