Auto-SummaryThis forum post discusses the author's experience as a server, expressing frustration with certain customer behaviors and attitudes. The author emphasizes their dedication to providing excellent service despite challenges such as double seating, long wait times, untrained staff, and difficult customers. They share stories of receiving various types of tips, including non-monetary gifts and verbal compliments, highlighting the positive aspects of their job. The author maintains a positive attitude, focusing on treating all customers equally and earning tips through exceptional service. They conclude by stressing the importance of a customer-first mindset and the satisfaction derived from their job.
Pilz said:
Prisoner#1 said:
I loved waiting tables, probably just an attitude/outlook thing, I mean I
cant really bitch about people asking me to play fetch when my job description
is to get things for people
i dont bitch about doing my job and i break my fucking back for my customers, co-workers and managers. i have never gave a guest anything less than a smile and complete courtesy. my managers get compliments on my service every shift.
i get tired of
retarded hostesses
people bitching (not asking, bitching) for the fucking bread when they can see it on the tray i just got their drinks off of, sorry i dont have 5 hands, you might have to wait 2 seconds while i set your drinks down and turn around to get your bread, be patient
people who arnt ready to order but insist on making me stand there while they ponder the menu for 10 minutes while im getting double sat
helping my coworkers any chance i get only to have them bullshitting playing grab ass while one of my tables goes ungreeted as i am getting ran retarded by their table
people not tipping on gift cards (ex. a table with a $100 ticket uses $50 gift card, acts blown away by your service and then only tips 15-20% on 50)
sure seems like you're bitching about your job. I was working as a short
order cook, completely untrained by the company and as it turns out the
waitresses were never trained, it was their first day, a friday night
and although I've waited tables and trained many waitresses and even a few
cooks I was unprepared for what I got myself into. about an hour into the
shift a bus pulled into the parking lot, that's panic time in a waffle
house for most folks, the bus was loaded with church black folks going to
florida, according to most church groups dont tip and blacks dont tip
one waitress takes all the orders of the group on the bus, about 9 tickets,
total of about 35 orders, she drops them on the cutting board and walks
away leaving me clueless about the order while more people started to
trickle in from the mall across the street... did I bitch? fuck no, I went
and asked all those people to be patient, double checked their orders to
the tickets, made corrections and then cooked their food and delivered it
with the help of the other waitress who was also handling her own section
I didnt get a single complaint on the quality of the food, not one person
bitched about the service, if they said jump I was hoppin' to it and I got
mad tips and numerous complements on how the food was, I split the tips
with the other waitress because she didnt freak too badly
you're complaining about being double seated, I've had the entire
restaurant fill up in just a few minutes, just me and the cook on the
opening day of hunting season while the national guard was on maneuvers,
the place was a sea of camouflage, I felt like I was in the forest. I got
them something in front of them, made a few jokes while setting them up and
getting what ever order I could, drinks, food or anything and I worked it
like a $2 whore
Quote:
people taking it out on me when the kitchen fucks up or takes a little long, yet i do everything possible to make it up to them
I've elbowed cooks off the grill to make sure a customer's food is right
and fast, I stay on a cooks ass about my customers because when the kitchen
fucks me it's my money they fuck with
Quote:
people letting their children act like fucking animals
focus on the children, they want the attention, ignore the parents, your
tips come from keeping those kids happy
Quote:
verbal tips
the best tips I ever received were a few cigarettes, some gum, and a couple of dead kennedy buttons from some punk teens, hell, that one pissed off the waitress I was working with which was like getting a bonus, another of the best tips was a verbal tip from a mixed race couple because I served them and treated them like they were human, that poor girl cried because she didnt feel she had enough to tip me what she felt the service was worth
even Preacher and grumpy ass Bob who consistently only tipped 25 cents
regardless of what they ordered got impeccable service when I was working,
I understand their situation, on SSI and lonely so they came down for the
company more than the food, bob's sister would come in and apologize to me
for his behavior but I liked the old codger, I used him to sharpen my
tounge and after our exchange of insults that old man would hug me, pay his
bill, leave his quarter and go home... my tips from others increased
because they saw I gave a shit about him and didnt care about the money
Quote:
cheapos fishing for discounts and comps
people literally getting upset with ME about prices or selection
"the only discounts I give are for sex, still interested?"
Quote:
a guest acting completely blown away by my service handing me a measly 5% tip while acting like they are hooking you up(3% automatically goes to tip out and considering the time you spent at my table, you basically cost me money)
and you still maintain you arent bitching about your job?
Quote:
Canadians
it's still illegal to shoot them in the US for some reason so I can
understand, if it weren't for the rampant spread of canadian cooties
in the US then we probably would have far fewer hippies
Quote:
2/3 of my tables - cool as shit
1/3 of my tables - make me wanna walk straight out the back door
i made alot more money at my previous restaurant but it wasnt as close to my school so now im working in a lower income area and there is alot of trash that comes in. im basically working twice as hard for half the money and its a hard thing to get out of my head and i feel burned out.
its saturday night and i have been working my ass off all weekend (10 hours STRAIGHT today), i just got to make it through the post-church assholes tomorrow morning and then i will get the day off. i made decent money this weekend but damn it was a bit rough...
like I said it's all about your attitude, I was always the top earner in
every restaurant and bar I've worked in because I've always maintained that
no matter what, the customer always comes first, I dont play favorites
based on whether they're church groups, minorities, teens or anything else,
they're my customer base and they're the ones I need to please, I've handed
more than one manager his ass and cut locks off the commissary for failing
to keep me properly supplied so I can keep my customers happy and with you
going in with the attitude that these church people are non-tipping
assholes tell me you wont make shit from them
every day is not just another day but it's the greatest day of my life,
there are no shitty days, no matter how shitty everyone claims the job is,
it's the best damned job in the world and that attitude earns me money as a
server, you can put on the image that you're there to serve your customers
and that you enjoy what you're doing but your real attitude shines through
the #1 secret to success and making bank "fuck it", when you learn to
master that then they'll all be $200+ days
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