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Issue with Mycopath Order
    #8444982 -

I am making this post in order to bring to light some issues I have had with mycopath. I don't like making complaints, but I have repeatedly tried to settle the issue with the merchant directly and even tried sending a PM to ripple instead of posting up a complaint. None of this has helped, so this is my last resort.

I placed an order with mycopath on August 5th, 2007. It took a while for it to come, but eventually it did arrive. I placed the bags in my incubator for a bit, without puncturing anything, to see if they were good. Unfortunately, they were contaminated.

I got in contact with mycopath, and we determined that the contam issue was because of broken bags. They offered to replace the bags if i sent $8.95 shipping. I made up a money order for $9 and sent it in, but still have not received my replacement bags.

I sent another email to mycopath asking what the status of my replacement bags was, and they claim to never have received my money order for the shipping. They said I should call the money order company to confirm that it was cashed.

I called western union and they told me that the money order was cashed on January 9th, 2008. I emailed this information, along with the phone number of Western union and all the information they would need to verify that the MO was cashed, but got no response. I emailed them again a couple days later on March 7th asking what the status was. I got a response saying that the MO was never received, but Western Union confirms that it was received and cashed.

I don't think I will be ordering from mycopath again if this is the kind of service I can expect from them.

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Re: Issue with Mycopath Order [Re: FirstAvailable]
    #8445008 -

I dont think you should of had to pay the 9 dollar shipping fee... you already paid for the items and its the company's job to get them to you in the correct fashion. :thumbdown:

*edit* cryogenicz does have a point though.. wasnt a good idea to incubate something thats not inoculated lol.

Guess real problem depends on if there was holes in the bags or if he just messed it up. :thumbup: for takin care of the guy cryo


--------------------
The world itself is the will to power - and nothing else! And you yourself are the will to power - and nothing else! ~Friedrich Nietzsche

Edited by Felinor (05/26/08 12:54 AM)

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Re: Issue with Mycopath Order [Re: Felinor]
    #8445042 -

I agree.

If I was a merchant and I sent faulty product to a customer, I would not charge him to replace it. Proper customer service would dictate that the merchant should eat the cost of reshipping.

Unfortunately, I was tired of waiting, and just wanted my bags already, so I coughed up another 9 bucks. Unfortunately, even that wasn't enough to get my replacement.

Very disappointing.

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Re: Issue with Mycopath Order [Re: FirstAvailable]
    #8445154 -

Wow, what an old issue. Almost a year ago!

Well To my surprise I never got this money order, and I have called on it and Western union won't give me a status on it.

Regardless, I am really irritated that the customer incubated bags that weren't inoculated.

Any bag will contaminate eventually if not inoculated. It's a race against time.

PM me with your shipping info and I'll make things right for you.

-Graham


--------------------
www.MycoPath.com
Mushroom Spawn, Cultures, Fungi Bags, Casings, Master Grain Jars, Bags for In-vitro, Laboratory supplies, and much more!
Mushroom Supplies. Fast Turnaround Times. Great Service.
orders@mycopath.com
enter code shroomery for 10% off product.

www.FungiForum.com

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Re: Issue with Mycopath Order [Re: Cryogenicz]
    #8445189 -

yeah, that's kinda what I thought. Why would you heat a nutritive non-sterile substrate and be surprised when there's growth?

This isn't indicative of 'contamination' but rather that its not sterile, right?

What was the contamination? If there's some tuberculosis in there I could see you calling it contaminated, lol

How were the bags broken? If the product was not as described I agree you shouldn't have had to pay additional monies, this isn't 'customer service' but rather a contractual commitment.

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Re: Issue with Mycopath Order [Re: johnm214]
    #8445204 -

When I shipped out these products they wern't broken.

They arrived broken, and I pack up the orders so they do not move around and break open.

I have no Idea how they broke. I guarantee's items to arrive free of contaminants, but I don't guarantee that they will stay sterile indefinably.

Items should be inoculated upon arrival so the spores or cultures can get them colonized before anything else takes hold.

Anyways, his items will be replaced. So no worries.

-Graham


--------------------
www.MycoPath.com
Mushroom Spawn, Cultures, Fungi Bags, Casings, Master Grain Jars, Bags for In-vitro, Laboratory supplies, and much more!
Mushroom Supplies. Fast Turnaround Times. Great Service.
orders@mycopath.com
enter code shroomery for 10% off product.

www.FungiForum.com

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Re: Issue with Mycopath Order [Re: Cryogenicz]
    #8445221 -

Cryogenicz said:
When I shipped out these products they wern't broken.

They arrived broken, and I pack up the orders so they do not move around and break open.

I have no Idea how they broke. I guarantee's items to arrive free of contaminants, but I don't guarantee that they will stay sterile indefinably.

Items should be inoculated upon arrival so the spores or cultures can get them colonized before anything else takes hold.

Anyways, his items will be replaced. So no worries.

-Graham


right, cuz he's refering to a pasteurized product, correct?

So there's no reason to think there will be sterility upon arival, and him incubating it caused his own problems likely out of a confusion between sterilization and pasteurization, right?

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Re: Issue with Mycopath Order [Re: johnm214]
    #8445318 -

Cryogenicz, PM is sent. Thank you


John, the bags are advertised as sterile. If I wanted something less than sterile, I could just go to walmart and buy a 20 pound bag of WBS for 5 bucks. I put them in my incubator without even opening the tape on the shipping box to confirm bag integrity. It is a good thing that I did since it turned out that the corners of the bags themselves were damaged. Even if I had inoculated the day that I got them, they most likely would still have gotten contaminated at the spots where the bags were broken. I sent pictures to mycopath, and it was agreed that they should be replaced. the only issue that I have is the time it took to replace them, and the issue of the 9.00 MO, which I am sure is just a misunderstanding. I imagine that mycopath has a large volume of mail that comes in, and I can see how a small MO could get misplaced or forgotten or whatever.

However, as cryogenicz says, my items are now being replaced, so no worries.

Thank you.

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Re: Issue with Mycopath Order [Re: FirstAvailable]
    #8447192 -

Oh, well if they were advertised as sterile than you'd have a gripe I guess, but it sounds like graham is taking care of you.  From what people say on here he doesn't check his email everyday, but I'm sure he's got another job and such.

So what, you ordered wild bird seed and it was supposed to be sterile but somehow the bag was damaged in shipping?

Oh well, I guess stuff happens.  Graham seems like he'll take care of folks that have issues though, so :thumbup:

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Re: Issue with Mycopath Order [Re: johnm214]
    #8457942 -

Funny to see Graham posting to a complaint, but not returning e-mails to check on the status of an order placed on the seventh of May.

I have yet to see professional service from Mycopath.


--------------------
"Comes a time when the blind man takes your hand,
Says, 'Don't you see?'
Gotta make it somehow on the dreams you still believe.
Don't give it up.
You got an empty cup only love can fill."

Jerry Garcia

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Re: Issue with Mycopath Order [Re: TheFish]
    #8461259 -

TheFish,

I'm not at the office every day. Your e-mail will be answered. If you want more information on your order, you could also pm me :smile:

Have a wonderful day!

-Graham


--------------------
www.MycoPath.com
Mushroom Spawn, Cultures, Fungi Bags, Casings, Master Grain Jars, Bags for In-vitro, Laboratory supplies, and much more!
Mushroom Supplies. Fast Turnaround Times. Great Service.
orders@mycopath.com
enter code shroomery for 10% off product.

www.FungiForum.com

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Re: Issue with Mycopath Order [Re: Cryogenicz]
    #8461854 -

Cryogenicz said:
TheFish,

I'm not at the office every day. Your e-mail will be answered. If you want more information on your order, you could also pm me :smile:

Have a wonderful day!

-Graham


Cryogenicz/Graham: I mean, if you're having your business ethics being negatively spoken against, I would be glad for you to send me some free supplies, and I will gladly tell everyone how fast it was shipped and how good of a product it is. :gangsta:


--------------------




[quote]RogerRabbit said:
Ah, that explains it.  Typical know-it-all noob.  We get a few thousand just like you register here every year.  They try a few grows, fail miserably and then after a few months or one bad trip, go back to sniffing glue, never to be seen again.

We have a basic pf tek that's idiot proof enough for noobs to get fucked up with their friends. 

Mycologists on the other hand grow for the love of growing.  They want to experiment with various species, substrates, and fruiting environments. They'll move on to isolate strains, attempt hybridization, and in general treat cultivation as an artform, rather than a chore that must be performed as a means to an end.  They'll work twice as hard for a ten percent gain, just for the love of perfection.  These are the ones who will isolate strains, not the dumb fucks who treat mushrooms as a drug, or even worse, a pathogen, as if mushrooms cause disease.
RR [/quote]

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Re: Issue with Mycopath Order [Re: Cryogenicz]
    #8462260 -

Cryogenicz said:
TheFish,

I'm not at the office every day. Your e-mail will be answered. If you want more information on your order, you could also pm me :smile:

Have a wonderful day!

-Graham


If you're intending to make me believe that your e-mail must be accessed at the "office", then you're a joke.

My e-mails have been unanswered for over a week, and my order was paid for well over three weeks ago with no ship notification.

Vendor orders aren't new to me, and I appreciate your sarcastic smile and wonderful day comment. Unfortuantely, you've really screwed me over, and you don't seem to care.

Good vibes to you in the future.


--------------------
"Comes a time when the blind man takes your hand,
Says, 'Don't you see?'
Gotta make it somehow on the dreams you still believe.
Don't give it up.
You got an empty cup only love can fill."

Jerry Garcia

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Re: Issue with Mycopath Order [Re: TheFish]
    #8462766 -

he always posts like that, I don't think he's being sarcastic.

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Re: Issue with Mycopath Order [Re: johnm214]
    #8463238 -

I'm not being sarcastic, and I truly mean what I say.

My e-mails come in using pop3, I use Thunderbird so all my e-mail goes into that email box.

If you pm'd me with your order number I could let you know whats going on with your order. I still have yet to receive an order number from you via pm.

All orders from May 7th are all shipped so I don't know what order you are talking about.

I would love to help you, so pm that order number to me!

I hope you cheer up and have a great day!

-Graham


--------------------
www.MycoPath.com
Mushroom Spawn, Cultures, Fungi Bags, Casings, Master Grain Jars, Bags for In-vitro, Laboratory supplies, and much more!
Mushroom Supplies. Fast Turnaround Times. Great Service.
orders@mycopath.com
enter code shroomery for 10% off product.

www.FungiForum.com

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Re: Issue with Mycopath Order [Re: Cryogenicz]
    #8463382 -

so is that a no, on my offer?
because i really think that would help with the loyalty of your customers (if there is any), and to help you gain new customers when/if i tell everyone how great of a product it is/might be.


--------------------




[quote]RogerRabbit said:
Ah, that explains it.  Typical know-it-all noob.  We get a few thousand just like you register here every year.  They try a few grows, fail miserably and then after a few months or one bad trip, go back to sniffing glue, never to be seen again.

We have a basic pf tek that's idiot proof enough for noobs to get fucked up with their friends. 

Mycologists on the other hand grow for the love of growing.  They want to experiment with various species, substrates, and fruiting environments. They'll move on to isolate strains, attempt hybridization, and in general treat cultivation as an artform, rather than a chore that must be performed as a means to an end.  They'll work twice as hard for a ten percent gain, just for the love of perfection.  These are the ones who will isolate strains, not the dumb fucks who treat mushrooms as a drug, or even worse, a pathogen, as if mushrooms cause disease.
RR [/quote]

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Re: Issue with Mycopath Order [Re: TheBandit]
    #8463562 -

Your offer is denied.

Have a wonderful day!

-Graham


--------------------
www.MycoPath.com
Mushroom Spawn, Cultures, Fungi Bags, Casings, Master Grain Jars, Bags for In-vitro, Laboratory supplies, and much more!
Mushroom Supplies. Fast Turnaround Times. Great Service.
orders@mycopath.com
enter code shroomery for 10% off product.

www.FungiForum.com

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Re: Issue with Mycopath Order [Re: Cryogenicz]
    #8463679 -

Cryogenicz said:
Your offer is denied.

Have a wonderful day!

-Graham


are you sure? i did a search for "mycopath" in the forums and well..the results werent that great...i think it would be a good opportunity for you.:gangsta:

oh, and fuck that. YOU have a wonderful day.

-Bandit.

haha.


--------------------




[quote]RogerRabbit said:
Ah, that explains it.  Typical know-it-all noob.  We get a few thousand just like you register here every year.  They try a few grows, fail miserably and then after a few months or one bad trip, go back to sniffing glue, never to be seen again.

We have a basic pf tek that's idiot proof enough for noobs to get fucked up with their friends. 

Mycologists on the other hand grow for the love of growing.  They want to experiment with various species, substrates, and fruiting environments. They'll move on to isolate strains, attempt hybridization, and in general treat cultivation as an artform, rather than a chore that must be performed as a means to an end.  They'll work twice as hard for a ten percent gain, just for the love of perfection.  These are the ones who will isolate strains, not the dumb fucks who treat mushrooms as a drug, or even worse, a pathogen, as if mushrooms cause disease.
RR [/quote]

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Re: Issue with Mycopath Order [Re: TheBandit]
    #8463749 -

ha ha ha!!!!! you are to funny dude get a job and buy your own shit.i love this drama you guys are funnier than flippen cabel tv.I got good products from this guy in about 2-half weeks from order time it was delivered. not bad i say give this guy a break.plus i got no reason to give or take props.i truly am old school pure grower and helper to folks from back in the day.no drama here just the facts of what i have experienced.and no offence quit asking for free shit it don't look to good.i mean i don't know the dude, but from my point of view it seems dickish. hahaha i smoked some crip before this post. so if i seem like an ass don't hate .i just tried to be honest.i usally do not post much.seemed good at the time to write something.later on, fellow shroomsters.









--------------------
"3 o'Clock Road Block,hey mister Cop, I ain't got no,Ber-surfer-ticket"(rfic). (Bob Marley)

"Here's an idea,lets make the Constitution legal". (Ron Paul)

"The war on drugs is a lie created by the State to enslave it's citizens".(midnitesun)




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Re: Issue with Mycopath Order [Re: midnitesun]
    #8463840 -

im just picking on the poor guy.
jeez.
calm yo crip smokin ass down.


--------------------




[quote]RogerRabbit said:
Ah, that explains it.  Typical know-it-all noob.  We get a few thousand just like you register here every year.  They try a few grows, fail miserably and then after a few months or one bad trip, go back to sniffing glue, never to be seen again.

We have a basic pf tek that's idiot proof enough for noobs to get fucked up with their friends. 

Mycologists on the other hand grow for the love of growing.  They want to experiment with various species, substrates, and fruiting environments. They'll move on to isolate strains, attempt hybridization, and in general treat cultivation as an artform, rather than a chore that must be performed as a means to an end.  They'll work twice as hard for a ten percent gain, just for the love of perfection.  These are the ones who will isolate strains, not the dumb fucks who treat mushrooms as a drug, or even worse, a pathogen, as if mushrooms cause disease.
RR [/quote]

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