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OfflineSeussA
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Re: Is iPhone worth buying? [Re: circularvortex]
    #8232326 - 04/03/08 05:40 AM (15 years, 10 months ago)

> DON'T get a refurb phone.

Does your serial number (on the refurb phone) start with a 2Z (two - zee)? (I ask for my own curiosity. Most refurb iPods start with a 2Z serial number. They haven't released iPhones in my region.

If it happens again, ask the store to tell you the plant batch code number on the packaging material. It will be an ID number on the same label as the part number on the box that the refurb arrived in. The plant batch code is printed sideways, right above a bar code, on the right side of the label. An example plant batch code is "(9D)0731 2V". If all the dead refurbs have the same plant batch code, let Apple know and they will dump that batch (or re-refurb them).

Also, after three failures, you are entitled to a full unit replacement with most Apple products under warranty. If it fails again, call AppleCare and request a new phone rather than a refurb. iPods and iPhones have different warranty statements than regular Apple products, so I don't know if the full unit replacement applies to them or not, but it is worth a try.


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