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Diploid
Cuban



Registered: 01/09/03
Posts: 19,274
Loc: Rabbit Hole
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Stoopid-Ass Tech Support People GRRR!
#8147298 - 03/14/08 07:48 PM (16 years, 2 months ago) |
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So I just got a new cell phone that was somehow missing the little spring that keeps the back of the phone on. Without it, the battery keeps falling out all the time and power cycling the phone.
I called and explained this to their tech support guy (who can barely speak English) and his scripted response was to ask me to power cycle the phone.
-------------------- Republican Values: 1) You can't get married to your spouse who is the same sex as you. 2) You can't have an abortion no matter how much you don't want a child. 3) You can't have a certain plant in your possession or you'll get locked up with a rapist and a murderer. 4) We need a smaller, less-intrusive government.
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sherm
sherman


Registered: 10/02/03
Posts: 20,498
Loc: Euthanasia
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Re: Stoopid Ass Tech Support People GRRR! [Re: Diploid]
#8147377 - 03/14/08 08:20 PM (16 years, 2 months ago) |
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i ordered a faster download speed on my dsl and the fuckers capped my upload even lower than it was before i ask why and habib told me to power cycle the modem i wanna power cycle you asshole
-------------------- shroomery. not even once.
    
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fushock

Registered: 10/14/07
Posts: 428
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Re: Stoopid-Ass Tech Support People GRRR! [Re: Diploid]
#8149620 - 03/15/08 02:00 PM (16 years, 2 months ago) |
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Maybe you should return the cell phone and never buy from that company again. And bitch about that company to your friends and family and random people on the internet.
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Diploid
Cuban



Registered: 01/09/03
Posts: 19,274
Loc: Rabbit Hole
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Re: Stoopid-Ass Tech Support People GRRR! [Re: fushock]
#8149675 - 03/15/08 02:11 PM (16 years, 2 months ago) |
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They're all the same. All tech support jobs that require a thinking brain and some basic knowledge of the thing being supported have been exchanged with $2/hour jobs where someone in Pakistan reads whatever the script on the screen says to read to the customer instead of actually troubleshooting the problem.
It's hopeless and getting worse. Unless your problem falls neatly into one of the threads on a Pakistani scripted flowchart, you're out of luck.
-------------------- Republican Values: 1) You can't get married to your spouse who is the same sex as you. 2) You can't have an abortion no matter how much you don't want a child. 3) You can't have a certain plant in your possession or you'll get locked up with a rapist and a murderer. 4) We need a smaller, less-intrusive government.
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Jrsxt
Stranger


Registered: 05/14/07
Posts: 1,043
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Re: Stoopid-Ass Tech Support People GRRR! [Re: Diploid]
#8166170 - 03/19/08 11:22 AM (16 years, 2 months ago) |
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What carrier tech support was it? I work for Suncom Wireless. T-Mobile just bought us out though, so I guess that means I work for T-mobile.
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Diploid
Cuban



Registered: 01/09/03
Posts: 19,274
Loc: Rabbit Hole
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Re: Stoopid-Ass Tech Support People GRRR! [Re: Jrsxt]
#8167488 - 03/19/08 04:01 PM (16 years, 2 months ago) |
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Nextel/Sprint
-------------------- Republican Values: 1) You can't get married to your spouse who is the same sex as you. 2) You can't have an abortion no matter how much you don't want a child. 3) You can't have a certain plant in your possession or you'll get locked up with a rapist and a murderer. 4) We need a smaller, less-intrusive government.
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Jrsxt
Stranger


Registered: 05/14/07
Posts: 1,043
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Re: Stoopid-Ass Tech Support People GRRR! [Re: Diploid]
#8170034 - 03/19/08 11:58 PM (16 years, 2 months ago) |
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Did you have any type of insurance? If not, I would just go back to the exact store that you bought it at and bitch. They should give you a new phone.
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