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InvisibleOneMoreRobot3021
Male


Registered: 06/06/03
Posts: 61,024
Loc: the sky
Have you written letters of complaint and gotten anything sweet in return? [update: I did]
    #7840259 - 01/06/08 04:11 PM (16 years, 26 days ago)

I've done it twice, once with the Jell-O company and another time with Mike & Ike, got free stuff in both cases. I had a shitty experience at the Apple Store yesterday, and my laptop though only 2 and a half years old apparently died of logic board frying failure of some sort. The dude I dealt with at customer support was a total prick. So I wrote up a letter to Apple about how all this was enough to end 24 years of brand loyalty on my part. Which isn't true at all - but I'm just trying to get some free shit. Whether it's a free-of-charge sending in my computer for full repairs, or a $100 rebate on a future purchase, or even a $25 gift card to iTunes or something, I want some free shit for my frustration.


--------------------
Acid doesn't give you truths; it builds machines that push the envelope of perception. Whatever revelations came to me then have dissolved like skywriting. All I really know is that those few years saddled me with a faith in the redemptive potential of the imagination which, however flat, stale and unprofitable the world seems to me now, I cannot for the life of me shake.

-Erik Davis


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Offline2859558484
Growery is Better
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Registered: 01/10/06
Posts: 8,752
Last seen: 3 years, 4 months
Re: Have you written letters of complaint and gotten anything sweet in return? [Re: OneMoreRobot3021]
    #7840266 - 01/06/08 04:14 PM (16 years, 26 days ago)

damn you are a punky jewster.


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InvisibleOneMoreRobot3021
Male


Registered: 06/06/03
Posts: 61,024
Loc: the sky
Re: Have you written letters of complaint and gotten anything sweet in return? [Re: 2859558484]
    #7840271 - 01/06/08 04:15 PM (16 years, 26 days ago)

I saw a thing on 60 minutes once about a dude that virtually made a career of scamming airlines by complaining about the tiniest, but real, things, netting himself tons of flights all over the world.


--------------------
Acid doesn't give you truths; it builds machines that push the envelope of perception. Whatever revelations came to me then have dissolved like skywriting. All I really know is that those few years saddled me with a faith in the redemptive potential of the imagination which, however flat, stale and unprofitable the world seems to me now, I cannot for the life of me shake.

-Erik Davis


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Invisibledemiu5
humans, lol
 User Gallery

Registered: 08/18/05
Posts: 43,948
Loc: the popcorn stadium Flag
Re: Have you written letters of complaint and gotten anything sweet in return? [Re: OneMoreRobot3021]
    #7840280 - 01/06/08 04:16 PM (16 years, 26 days ago)

no, but in 5th grade we had to write a "formal" letter to a business as an assignment. i wrote to red lobster telling them they should sell alligator. they sent me back a letter saying some stores in some states do sell alligator, thanks for the complement, and included was a $25 gift card


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channel your inner Larry David


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Invisiblemycopsycho
Tit Inspector.
Male

Folding@home Statistics
Registered: 06/17/04
Posts: 3,712
Loc: Going Nowhere Fast
Re: Have you written letters of complaint and gotten anything sweet in return? [Re: OneMoreRobot3021]
    #7840282 - 01/06/08 04:17 PM (16 years, 26 days ago)

i have a friend that does this sort of thing. she as an absolute pro about it too lol. she gets free stuff all the time, it just amazes me.


--------------------
I Am The Sickness.

Diploid: I think adults have a right to make stupid decisions and it's nobody else's fucking business.


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InvisibleWhiskeyClone
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Registered: 06/25/01
Posts: 16,509
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Re: Have you written letters of complaint and gotten anything sweet in return? [Re: OneMoreRobot3021]
    #7840298 - 01/06/08 04:20 PM (16 years, 26 days ago)

Quote:

OneLessForeskin said:
I saw a thing on 60 minutes once about a dude that virtually made a career of scamming airlines by complaining about the tiniest, but real, things, netting himself tons of flights all over the world.




Sounds like a great guy


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Welcome evermore to gods and men is the self-helping man.  For him all doors are flung wide: him all tongues greet, all honors crown, all eyes follow with desire.  Our love goes out to him and embraces him, because he did not need it.

~ R.W. Emerson, "Self-Reliance"

:heartpump:


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InvisibleOneMoreRobot3021
Male


Registered: 06/06/03
Posts: 61,024
Loc: the sky
Re: Have you written letters of complaint and gotten anything sweet in return? [Re: WhiskeyClone]
    #7840305 - 01/06/08 04:22 PM (16 years, 26 days ago)

Nah, he was pretty much a waste of life.


--------------------
Acid doesn't give you truths; it builds machines that push the envelope of perception. Whatever revelations came to me then have dissolved like skywriting. All I really know is that those few years saddled me with a faith in the redemptive potential of the imagination which, however flat, stale and unprofitable the world seems to me now, I cannot for the life of me shake.

-Erik Davis


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OfflineCosmicFool
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Re: Have you written letters of complaint and gotten anything sweet in return? [Re: OneMoreRobot3021]
    #7840336 - 01/06/08 04:28 PM (16 years, 26 days ago)

Not quite but in scouts I had to write a letter to a company of my choice. I sent a letter to frito lay (cheetoes, fritos, doritos) and they sent my back like $100 in coupons and merchandise.


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InvisibleWhiskeyClone
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Registered: 06/25/01
Posts: 16,509
Loc: Longitudinal Center of Canada ...
Re: Have you written letters of complaint and gotten anything sweet in return? [Re: OneMoreRobot3021]
    #7840337 - 01/06/08 04:28 PM (16 years, 26 days ago)

Shocking


--------------------
Welcome evermore to gods and men is the self-helping man.  For him all doors are flung wide: him all tongues greet, all honors crown, all eyes follow with desire.  Our love goes out to him and embraces him, because he did not need it.

~ R.W. Emerson, "Self-Reliance"

:heartpump:


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Offlinerazmablues
Biologist
Male


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Loc: OrangeCounty
Last seen: 14 years, 5 months
Re: Have you written letters of complaint and gotten anything sweet in return? [Re: OneMoreRobot3021]
    #7840340 - 01/06/08 04:29 PM (16 years, 26 days ago)

what kind of free stuff did Jell-O and Mike and Ike give you? I'm thinking about doing something like that myself too

:craven:


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soft silly music is meaningful, magical :heartpump:


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OfflineFunGuyFan
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Registered: 02/28/03
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Last seen: 13 years, 2 months
Re: Have you written letters of complaint and gotten anything sweet in return? [Re: OneMoreRobot3021]
    #7840343 - 01/06/08 04:30 PM (16 years, 26 days ago)

I wrote a letter to Ben & Jerry's because I found a hair in a pint of their ice cream. About two or three months later I received an apology letter personally written to me and hand signed with with four coupons for four free pints. The lady even apologized for taking so long to get back to me and threw in a couple of extra coupons for it. That experience made me want to keep giving them my business.:grin:


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"Don't touch me while your laughing maniacally"


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InvisibleOneMoreRobot3021
Male


Registered: 06/06/03
Posts: 61,024
Loc: the sky
Re: Have you written letters of complaint and gotten anything sweet in return? [Re: razmablues]
    #7840345 - 01/06/08 04:31 PM (16 years, 26 days ago)

When I was like 12 or 13 I ate Jell-o all the time and all of a sudden the caps got unbelievably impossible to peel off, you had to attack them with some sort of blade. It pissed me and my mom off so we wrote a letter and got probably $50 in coupons for free Jell-o. Mike and Ike I complained about not getting a single green piece in a box of em and they sent us a sampler pack of all that company's candies.


--------------------
Acid doesn't give you truths; it builds machines that push the envelope of perception. Whatever revelations came to me then have dissolved like skywriting. All I really know is that those few years saddled me with a faith in the redemptive potential of the imagination which, however flat, stale and unprofitable the world seems to me now, I cannot for the life of me shake.

-Erik Davis


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InvisibleOneMoreRobot3021
Male


Registered: 06/06/03
Posts: 61,024
Loc: the sky
Re: Have you written letters of complaint and gotten anything sweet in return? [Re: FunGuyFan]
    #7840347 - 01/06/08 04:31 PM (16 years, 26 days ago)

Quote:

FunGuyFan said:
I wrote a letter to Ben & Jerry's because I found a hair in a pint of their ice cream. About two or three months later I received an apology letter personally written to me and hand signed with with four coupons for four free pints. The lady even apologized for taking so long to get back to me and threw in a couple of extra coupons for it. That experience made me want to keep giving them my business.:grin:




It's good business to keep regular customers happy. And I really have been supporting Apple for my entire life.


--------------------
Acid doesn't give you truths; it builds machines that push the envelope of perception. Whatever revelations came to me then have dissolved like skywriting. All I really know is that those few years saddled me with a faith in the redemptive potential of the imagination which, however flat, stale and unprofitable the world seems to me now, I cannot for the life of me shake.

-Erik Davis


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InvisibleAcidic_SlothM
Acidic poly-Sided Di-slothamide
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Registered: 05/29/02
Posts: 43,732
Loc: ainrofilac Flag
Re: Have you written letters of complaint and gotten anything sweet in return? [Re: OneMoreRobot3021]
    #7840356 - 01/06/08 04:35 PM (16 years, 26 days ago)

Mike & Ikes are soo good.

and the green ones are the best. that would piss me off if i got no green ones. :frown:


--------------------
-- Accept my heart warming gift of TREE SCRATCHIES!!! I absolve thee!! --

JaP: 30,000 lines of gay, cock, and fag can't be wrong
Ped: only in #shroomery is "smuggle opium in her ass" followed by "i don't want shitty opium" which is followed by " *** Joins: PENISSQUAD"
--
JaP: What would this place be without random sluts?
JaP: Nothing, I tell you.


:heart: :todcasil: :heart:


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OfflineFunGuyFan
Stranger


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Re: Have you written letters of complaint and gotten anything sweet in return? [Re: OneMoreRobot3021]
    #7840359 - 01/06/08 04:36 PM (16 years, 26 days ago)

It really meant a lot to me to get a personal letter of apology. It shows they truly care about customer satisfaction and someone actually took the time to read my letter.


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"Don't touch me while your laughing maniacally"


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OfflineCosmicFool
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Re: Have you written letters of complaint and gotten anything sweet in return? [Re: CosmicFool]
    #7840361 - 01/06/08 04:37 PM (16 years, 26 days ago)

Oh and my mom used some turtle wax that messed up her car. They sent her an unmarked bottle that worked better then anything else I've seen.


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OfflineRectul Threat
Pint of cum(warm)
Male


Registered: 12/26/07
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Re: Have you written letters of complaint and gotten anything sweet in return? [Re: Acidic_Sloth]
    #7840365 - 01/06/08 04:39 PM (16 years, 26 days ago)

I got free lube once.


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Weed is shit.


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Invisiblejewunit
Brutal!
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Registered: 01/11/07
Posts: 34,264
Loc: Ohio Flag
Re: Have you written letters of complaint and gotten anything sweet in return? [Re: OneMoreRobot3021]
    #7840367 - 01/06/08 04:39 PM (16 years, 26 days ago)

More important than the free shit... did Jell-o change their tops??


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!


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Invisiblevitadura
Dream Seeker


Registered: 03/11/07
Posts: 451
Loc: Here, Now Flag
Re: Have you written letters of complaint and gotten anything sweet in return? [Re: jewunit]
    #7840536 - 01/06/08 05:27 PM (16 years, 26 days ago)

Quote:

jewunit said:
More important than the free shit... did Jell-o change their tops??




Good point.

So, OMR, did they?


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"You are a child of the universe, no less than the trees and the stars; you have a right to be here." -Max Ehrmann, Desiderata


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InvisibleOneMoreRobot3021
Male


Registered: 06/06/03
Posts: 61,024
Loc: the sky
Re: Have you written letters of complaint and gotten anything sweet in return? [Re: vitadura]
    #7840542 - 01/06/08 05:27 PM (16 years, 26 days ago)

You know...I don't think so!


--------------------
Acid doesn't give you truths; it builds machines that push the envelope of perception. Whatever revelations came to me then have dissolved like skywriting. All I really know is that those few years saddled me with a faith in the redemptive potential of the imagination which, however flat, stale and unprofitable the world seems to me now, I cannot for the life of me shake.

-Erik Davis


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Invisiblebadchad
Mad Scientist

Registered: 03/02/05
Posts: 13,372
Re: Have you written letters of complaint and gotten anything sweet in return? [Re: razmablues]
    #7840592 - 01/06/08 05:39 PM (16 years, 26 days ago)

I wrote a formal letter to Philips electronics. Essentially I got a "we're really sorry" response.


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...the whole experience is (and is as) a profound piece of knowledge.  It is an indellible experience; it is forever known.  I have known myself in a way I doubt I would have ever occurred except as it did.

Smith, P.  Bull. Menninger Clinic (1959) 23:20-27; p. 27.

...most subjects find the experience valuable, some find it frightening, and many say that is it uniquely lovely.

Osmond, H.  Annals, NY Acad Science (1957) 66:418-434; p.436


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OfflineLSDaytripper
Believer
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Re: Have you written letters of complaint and gotten anything sweet in return? [Re: OneMoreRobot3021]
    #7840620 - 01/06/08 05:44 PM (16 years, 26 days ago)

I had to do this for school. Instead of a letter of complaint, I wrote a letter praising Pepsi and going on and on about how it was so much better than coke. I actually like Coke better, but I just wanted free stuff and knew Pepsi would give me at least something. A few weeks later I got a free hat, and about 10 coupons for free 12 packs of Pepsi products.


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***** (10:42:46 PM): This is so strange
***** (10:42:53 PM): Becuase I feel that I am very altered
***** (10:42:57 PM): But at the same exact time
***** (10:43:28 PM): I am closer to the real me, the real me who decides who I am, the entire me


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Invisiblevitadura
Dream Seeker


Registered: 03/11/07
Posts: 451
Loc: Here, Now Flag
Re: Have you written letters of complaint and gotten anything sweet in return? [Re: OneMoreRobot3021]
    #7840622 - 01/06/08 05:44 PM (16 years, 26 days ago)

So they can afford to give out free stuff, but not to fix the tops on their jell-o containers? What absurdity!


--------------------
"You are a child of the universe, no less than the trees and the stars; you have a right to be here." -Max Ehrmann, Desiderata


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InvisibleOneMoreRobot3021
Male


Registered: 06/06/03
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Re: Have you written letters of complaint and gotten anything sweet in return? [Re: vitadura]
    #7840625 - 01/06/08 05:45 PM (16 years, 26 days ago)

Here's what I wrote to Apple:

Dear Steve Jobs/Apple Inc.,

I'm writing to you today as a lifelong Mac user whose recent Mac
experiences have left me rethinking my 24 years of brand loyalty. On
Saturday, January 5th, I went to the Apple Store SoHo in New York City
where I had a 1:40 appointment at the Genius Bar. My 12" G4 Titanium
Powerbook had recently experienced a couple of kernel panic errors,
with the gray "You must restart your computer" screen. The morning of
Friday, January 4th, when I turned it on I got that error at startup.
Upon restarting the same error would inevitably re-occur. The computer
would not boot up in safe mode, resetting the PRAM did not work, and
it wouldn't boot from the system restore disk either.

So I took it to the Genius Bar, where I have had some great tech
support experiences when my iPod or laptop experienced issues I could
not resolve on my own. Around 2 or 2:15 P.M. I was paired up with a
Genius named Randy. He asked me to wait while he finished something
up, disappearing for a few minutes before coming back. He then asked
for my name and I waited some more while he read over my appointment
reservation details, where I had written one brief sentence about my
computer's problem.

When he looked up, I started to explain what was going on with my
laptop and he cut me off, saying, "Yeah, I just read that," and
reaching for my laptop as if he needed to hear no more at all. I
contnued to provide details I thought might be relevant, such as the
fact that I had already tried resetting the PRAM and that I was
running quite low on HD space when the panics began to occur. Randy
seemed vaguely interested and took my computer while barely saying a
word to me.

He tried booting up my computer and meanwhile chatted with a fellow
employee while I sat white-knuckled at the prospect of possibly losing
all my writing, my pictures, and my music. Each of my prior
experiences at the Genus Bar had been characterized by friendly staff
who aren't just cold technicians but people you can relate with.
That's important, because when you bring them your computer it's like
bringing your sick pet to the veterinarian's office. You're really
worried, and you want to see a doctor who will be straight and
informative with you even when things look their worst. Usually, a
Genius will talk you through all the possibilities going through their
own heads as they look over your computer.

Well, another period of silence endured during which Randy made no
effort to explain what might have been wrong or to explain what steps
he was taking to diagnose the problem and fix it. He barely made eye
contact with me at all. Then, overhearing the conversation between the
Genius/customer pair next to us, he proceeded to spend five minutes
discussing that customer's issue while I sat there wondering if my
computer was dead.

Finally Randy came back to me and said, "Yeah, it looks like your
logic board is fried," without even a touch of sympathy or care. He
offered nothing more at all in the way of information or suggestion,
and I asked what could have caused it to become "fried." The best
explanation that Randy could come up with was, "Sometimes this just
happens to them. They just burn out," accompanied by a shrug. he then
informed me that he could order me a new one for 350-400 dollars but
that it "might not even be worth it because it might not even work."

Randy then produced a card for TekServe on 23rd street and told me
that I should go there of a second opinion and data recovery.
Everything about his body language indicated that he was done dealing
with my problem, so - next, please! I asked him to check if my
computer was still under warranty and he snottily raised his eyebrows,
looking from the computer to me incredulously and he asked when I
bought it. I told him it had been about two and a half years ago and
that I thought I may have extended the warranty at some point. He
checked on the computer, lifting his head to issue a blunt "Nah." He
impatiently handed me my computer and mumbled, "Sorry," and I packed
my computer away in its carry case, walking out of the store extremely
angry and upset.

I was raised on a IICX and I've remained an ardent Mac supporter for
all my 24 years on this earth. In large part this has been because
Apple has always been a personable company with helpful technical
support. The Mac experience has always been user-friendly and as Apple
grew in stature and expanded into retail outlets, I was thrilled to
see that sort of philosophy extend to that sphere of their business as
well.

But where you did you come up with Randy? If he was a veterinarian for
my sick pet, he did the equivalent of tossing my dying pup into my
lap, suggesting I go elsewhere for a second opinion on his terminal
disease, and then calling for the next patient. This guy does not
belong behind a Genius Bar, and this interaction has really left me
with a sour taste in my mouth and no interest in visiting the Genius
Bar again anytime soon.

I wish I had gone to the manager on duty and told him/her about my
experience with Randy but I was quite overcome by anger and walked out
of the store quite distraught at the fact that I might not be able to
recover all the date from my computer.

What really stings, too, is that this computer is little more than two
and a half years old. This is a death far too premature as when I
left college and got this computer, I expected to be able to use it
for four or five years, since my needs are basic - download media,
listen to music, surf the internet, and a whole lot of word
processing. I treated this computer well, I didn't toss it around or
damage it at all. All my previous Apple computers have been durable,
long-lasting, and dependable. But my laptop's inexplicable and
apparently terminal logic board failure has me seriously reconsidering
whether I want to go the Apple route for my next notebook computer.
For someone who lives paycheck to paycheck and whose creative
livelihood is tied into his computer, this is a big blow, and my
curiosity for exploring open-source Linux systems is piqued. If this
experience is any sort of evidence for the direction that Apple is
going, both in customer relations and quality assurance, then I have
serious doubts about continuing to recommend the Apple brand to my
friends and family and relying on it myself.

Sincerely disappointed in a brand I've always loved,
Onelessforeskin's real name


--------------------
Acid doesn't give you truths; it builds machines that push the envelope of perception. Whatever revelations came to me then have dissolved like skywriting. All I really know is that those few years saddled me with a faith in the redemptive potential of the imagination which, however flat, stale and unprofitable the world seems to me now, I cannot for the life of me shake.

-Erik Davis


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InvisibleYarry
Old Timer
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Registered: 01/04/04
Posts: 23,762
Re: Have you written letters of complaint and gotten anything sweet in return? [Re: OneMoreRobot3021]
    #7841546 - 01/06/08 09:40 PM (16 years, 26 days ago)

another letter is in order then!

Ive written to a cigarette company (free carton of smokes, dont smoke anymore tho so my brother was happy), Beer company, free case of beer, and my cell phone provider, twice, both legitimately, both times $50 credits on my months bill

Writing letters works, if you have a legitimate claim.


--------------------
Grumpy Old Man.


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InvisibleRobo
R Series 66Y
Registered: 05/08/07
Posts: 14,861
Re: Have you written letters of complaint and gotten anything sweet in return? [Re: OneMoreRobot3021]
    #7841558 - 01/06/08 09:43 PM (16 years, 26 days ago)

I wrote bogus complaint letters to coke and some of my favorite candy companies, got free stuff each time. Loads of candy and soda, t-shirt, hat, etc.


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Invisibleappleorange
Rainbow Technician
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Registered: 12/30/07
Posts: 4,868
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Re: Have you written letters of complaint and gotten anything sweet in return? [Re: Robo]
    #7841592 - 01/06/08 09:48 PM (16 years, 26 days ago)

omg, onelessforeskin, that letter was beautiful. if we were friends, I would be buying you a beer right now.


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InvisibleYarry
Old Timer
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Registered: 01/04/04
Posts: 23,762
Re: Have you written letters of complaint and gotten anything sweet in return? [Re: OneMoreRobot3021]
    #7841596 - 01/06/08 09:50 PM (16 years, 26 days ago)

Good letter dude, check for a few grammar errors tho.

But yea, apple is a good company, im sure you will see something come your way out of it.


--------------------
Grumpy Old Man.


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Offline0xYg3n
topdawg
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Registered: 04/29/04
Posts: 18,881
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Re: Have you written letters of complaint and gotten anything sweet in return? [Re: OneMoreRobot3021]
    #7841614 - 01/06/08 09:55 PM (16 years, 26 days ago)

I was watching that looney Jack Hanna guy on CNN's Larry King Live the other night. They were doing a show with him on various animals and Jack Hanna started to comment after premiering the hissing cockroach that he used to stick a hissing cockroach on a table at a diner when he used to do a lot of traveling so he could get free dinners all the time.


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OfflineUrinalasis
Newbie
Male


Registered: 12/31/07
Posts: 22
Loc: Texas
Last seen: 16 years, 5 days
Re: Have you written letters of complaint and gotten anything sweet in return? [Re: 0xYg3n]
    #7841897 - 01/06/08 11:18 PM (16 years, 26 days ago)

Hm... So are most of you guys talking written letters or e-mails?
I'd like to get some free candy myself.


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InvisibleRobo
R Series 66Y
Registered: 05/08/07
Posts: 14,861
Re: Have you written letters of complaint and gotten anything sweet in return? [Re: Urinalasis]
    #7841908 - 01/06/08 11:21 PM (16 years, 26 days ago)

Hand written or typed-up (hand-signed) letters via snail mail.


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OfflineOracle Of Delphi
I, Phantom
Female


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Posts: 1,135
Loc: State of Disrepair
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Re: Have you written letters of complaint and gotten anything sweet in return? [Re: Robo]
    #7842638 - 01/07/08 08:33 AM (16 years, 25 days ago)

Dear Swedish Fish Guys,
please send me tons of Swedish fish because....


i have to get on the trolly with this!!! they got me hooked, now they need to keep me supplied!


--------------------


http://dictionary.reference.com/



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InvisibleCandyFlip
I'm No Stranger
Male

Registered: 01/07/08
Posts: 46
Re: Have you written letters of complaint and gotten anything sweet in return? [Re: Oracle Of Delphi]
    #7842658 - 01/07/08 08:43 AM (16 years, 25 days ago)

when i was younger i had some issues with my chick but never really wanted to sit down and talk about them so i wrote out a 2 page letter and put it in her shit then went to work. that night when i got home she was in some nice lingerie and was ready to fuck my brains out. not only did i get some great ass, but she also quit like 80% of the shit i had problems with. this was like 3 years ago and I'm still with her and she still doesn't do the shit that bothered me.


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OfflineOracle Of Delphi
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Re: Have you written letters of complaint and gotten anything sweet in return? [Re: OneMoreRobot3021]
    #7842670 - 01/07/08 08:50 AM (16 years, 25 days ago)

yeah - every few months i email my man about things that are bothering me - usually he stops doing them - and there is no unpleasantness.
4 years now - going strong!


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InvisibleOneMoreRobot3021
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Re: Have you written letters of complaint and gotten anything sweet in return? [Re: Oracle Of Delphi]
    #7842717 - 01/07/08 09:07 AM (16 years, 25 days ago)

I got an e-mail this morning from the manager of the Apple Store where I had my bad tech support experience. he asked for my phone number and a time that would be good today for us to have a talk about what happened! Updates to follow!


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Acid doesn't give you truths; it builds machines that push the envelope of perception. Whatever revelations came to me then have dissolved like skywriting. All I really know is that those few years saddled me with a faith in the redemptive potential of the imagination which, however flat, stale and unprofitable the world seems to me now, I cannot for the life of me shake.

-Erik Davis


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Offlinedisturbed
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Re: Have you written letters of complaint and gotten anything sweet in return? [Re: OneMoreRobot3021]
    #7842727 - 01/07/08 09:11 AM (16 years, 25 days ago)

Quote:

OneLessForeskin said:
When I was like 12 or 13 I ate Jell-o all the time and all of a sudden the caps got unbelievably impossible to peel off, you had to attack them with some sort of blade. It pissed me and my mom off so we wrote a letter and got probably $50 in coupons for free Jell-o. Mike and Ike I complained about not getting a single green piece in a box of em and they sent us a sampler pack of all that company's candies.




Dude that is fucking hilarious I just had a similar experience with the snack pack pudding cups. I was really fucked up and wanted some pudding and every single one of the lids on the 12 pack I had fucked up. I called up snack pack and bitched (whilst still fucked up) and they sent me a coupon for a free 12 pack of pudding. I might have to write a follow up letter sounds like I got screwed haha.


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11/25/07 first time entrant ban lottery champion


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InvisibleOneMoreRobot3021
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Re: Have you written letters of complaint and gotten anything sweet in return? [Re: Urinalasis]
    #7842732 - 01/07/08 09:11 AM (16 years, 25 days ago)

Quote:

Urinalasis said:
Hm... So are most of you guys talking written letters or e-mails?
I'd like to get some free candy myself.




This time I sent an email. and they forwarded it to the manager at the store, so...


--------------------
Acid doesn't give you truths; it builds machines that push the envelope of perception. Whatever revelations came to me then have dissolved like skywriting. All I really know is that those few years saddled me with a faith in the redemptive potential of the imagination which, however flat, stale and unprofitable the world seems to me now, I cannot for the life of me shake.

-Erik Davis


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OfflineRuNE
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Re: Have you written letters of complaint and gotten anything sweet in return? [Re: OneMoreRobot3021]
    #7842930 - 01/07/08 10:16 AM (16 years, 25 days ago)

The likely scenario is, the caps of the Jello were designed because the previous version was too weak.  There's a high probability that the company was getting many returns from packages damaged during shippin and handling, got tired of the lost revenue, and designed a cap that was stronger.  The few complaints they receive are better brushed off with some free shit than the lost revenue of the 'easy to remove' cap.

:shrug:


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InvisibleRandalFlagg
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Re: Have you written letters of complaint and gotten anything sweet in return? [Re: OneMoreRobot3021]
    #7843066 - 01/07/08 11:03 AM (16 years, 25 days ago)

Randy is going to track you down now. Sleep well.


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Re: Have you written letters of complaint and gotten anything sweet in return? [Re: RandalFlagg]
    #7843115 - 01/07/08 11:16 AM (16 years, 25 days ago)

Well, I talked to the manager of the Apple Store.

I'm bringing them my computer tonight and within 2 days I'm going to have it back - fixed, free of charge, with my data backed up on DVD's. Plus he said he was going to throw in a couple of other things "as a surprise, free of charge." Maybe upgrading my OS to the newest version? Maybe an iPod nano? Who knows? All I know is, if you feel really passionately about a situation, and you complain sincerely, you just might get what you wanted in the first place.


--------------------
Acid doesn't give you truths; it builds machines that push the envelope of perception. Whatever revelations came to me then have dissolved like skywriting. All I really know is that those few years saddled me with a faith in the redemptive potential of the imagination which, however flat, stale and unprofitable the world seems to me now, I cannot for the life of me shake.

-Erik Davis


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InvisibleCandyFlip
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Re: Have you written letters of complaint and gotten anything sweet in return? [Re: OneMoreRobot3021]
    #7843121 - 01/07/08 11:17 AM (16 years, 25 days ago)

not bad


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Offline5150
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Re: Have you written letters of complaint and gotten anything sweet in return? [Re: OneMoreRobot3021]
    #7843490 - 01/07/08 01:12 PM (16 years, 25 days ago)

very nice, i hate people like that randy, your at work, do the fucking job and be civil, it,s not too difficult, hopefully his lame ass gets fired
i,ve had a prostar laptop for around 7 years, treated it roughly,loaded all kinds of cracked software on it, still works fine although it is a an antique by todays standards, 5 gig hard drive
i have extensive experience with dealing with big companies, one time i sent back 2 high end tennis rackets that i had cracked both over the years just because i restrung them so many times,sent them in saying there was a possible design flaw, bam 2 brand new similiar new style rackets,have to look into the airline ticket thing though, never heard of that


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"the way of the warrior is the resolute acceptance of death"

Miyamoto Musashi


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Re: Have you written letters of complaint and gotten anything sweet in return? [Re: OneMoreRobot3021]
    #7843743 - 01/07/08 02:16 PM (16 years, 25 days ago)

what did mike and ikes ever do to you


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InvisibleBIGSWANG
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Re: Have you written letters of complaint and gotten anything sweet in return? [Re: notapillow]
    #7843752 - 01/07/08 02:19 PM (16 years, 25 days ago)

he already told us, read


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Admin Edit: Your signiture is inappropriate and has been removed.  Do not harass other members in your signiture.  Also refrain from posting links to scat pornography.  If I see anything like that here again, you will be banned.


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Re: Have you written letters of complaint and gotten anything sweet in return? [Re: BIGSWANG]
    #7844018 - 01/07/08 03:13 PM (16 years, 25 days ago)

oh fuck!
no green ones!!!!! :crankbowcloud:
i would have eaten a bitch!


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OfflineDrewwyann
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Re: Have you written letters of complaint and gotten anything sweet in return? [Re: OneMoreRobot3021]
    #7844114 - 01/07/08 03:32 PM (16 years, 25 days ago)

holy hell!

I wish I would get shitty costumer service! free backup DVDs, a free fix, and a surprise? A SURPRISE?! thats so cool...

You've inspired me to complain to some company to get some free stuff. I thinking of where to complain to though...

We did this in family consumer science in 6th grade. I didn't get anything from the company I wrote to. Not even a reply... :sad:

I also wrote a letter to McDonalds telling them that their food is shitty and bad for you. they said

"we assure you, our food is made only with the most quality ingredients."...

$300-$500 dollars for free because you got bad service... thats luck right there. :thumbup:


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Love powerfully :peace::heart::peace:


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InvisibleRandalFlagg
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Re: Have you written letters of complaint and gotten anything sweet in return? [Re: Drewwyann]
    #7844151 - 01/07/08 03:39 PM (16 years, 25 days ago)

Quote:

Drewwyann said:
"we assure you, our food is made only with the most quality ingredients."...




haha


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OfflineIrdamage
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Re: Have you written letters of complaint and gotten anything sweet in return? [Re: RandalFlagg]
    #7844234 - 01/07/08 03:52 PM (16 years, 25 days ago)

....Americans have a course called family consumer science?....

I hate to sound like Jamie from Mythbusters...but...well theres your problem right there.

On a plus side its nice to find those companies that have a great customer service department.


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Invisiblefee
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Re: Have you written letters of complaint and gotten anything sweet in return? [Re: Irdamage]
    #7844386 - 01/07/08 04:26 PM (16 years, 25 days ago)

I orderd 50 filter patch bags from spore works and like 30 of them had holes in them and they sent me 100 really nice ones for my courtesy in my letter an my time and trouble
good company


--------------------

blankk said to fee:
btw you're a total fucking psychedelic pimp
Turtletotem said:
I want to become a sun worshipper, so next time an atheist smugly asks me where god is, I can point smugly at the sun and laugh my ass off.

Then I drive away in my solar powered piece of shit car, cool stuff man.

And then I go kill a bitch because the flaming orb in the sky told me to do so, and I don't know, oppress a few minorities here and there in the name of nuclear fusion?

Religion is fun.


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Re: Have you written letters of complaint and gotten anything sweet in return? [Re: fee]
    #7847283 - 01/08/08 10:23 AM (16 years, 24 days ago)

All right, the story has reached its conclusion.

I brought my laptop back to the Apple Store yesterday and I don't feel bad at all about possibly getting someone fired, because Randy was a fucking moron. AJ, the tech support guy who looked at my computer this time, put so much more time into trying to figure out what was wrong, and found a quick and easy fix for my computer.

My logic board wasn't fried at all. Randy was an idiot. My computer is fine and I don't need to buy one at all.

And for my trouble they gave me a ProCare card, which essentially lets me skip the line any time I have a problem with my computer or iPod, and get repairs the same day instead of having to wait.


--------------------
Acid doesn't give you truths; it builds machines that push the envelope of perception. Whatever revelations came to me then have dissolved like skywriting. All I really know is that those few years saddled me with a faith in the redemptive potential of the imagination which, however flat, stale and unprofitable the world seems to me now, I cannot for the life of me shake.

-Erik Davis


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InvisibledeadHead321
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Re: Have you written letters of complaint and gotten anything sweet in return? [Re: OneMoreRobot3021]
    #7847371 - 01/08/08 10:55 AM (16 years, 24 days ago)

Quote:

OneLessForeskin said:

And for my trouble they gave me a ProCare card, which essentially lets me skip the line any time I have a problem with my computer or iPod, and get repairs the same day instead of having to wait.




shit, that seems legit.


--------------------
"They call it a trip because it takes you places"
~TC


All i know is something like a bird within her sang/ All i know she sang a little while and then flew on/Tell me all that you know, i'll show you snow and rain.


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Offlinekidaihuan
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Re: Have you written letters of complaint and gotten anything sweet in return? [Re: deadHead321]
    #7849134 - 01/08/08 05:13 PM (16 years, 24 days ago)

I hate companies that have those skip the line cards.

They should improve the customer service by getting it done faster and hiring more people so they don't have to wait. Not letting those with more money cut the line.

Dell and now Apple are companies I shall never buy from.


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Invisiblejewunit
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Re: Have you written letters of complaint and gotten anything sweet in return? [Re: kidaihuan]
    #7849222 - 01/08/08 05:26 PM (16 years, 24 days ago)

There comes a point when paying for more employees isn't worth it.
Do you think doctor's offices should hire more doctors so they can have walk in appointments?


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Offlinekidaihuan
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Re: Have you written letters of complaint and gotten anything sweet in return? [Re: jewunit]
    #7849396 - 01/08/08 05:52 PM (16 years, 24 days ago)

Quote:

jewunit said:
There comes a point when paying for more employees isn't worth it.
Do you think doctor's offices should hire more doctors so they can have walk in appointments?




No, but they also shouldn't say "Pay me $50 and I'll put you in front of everyone else."


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Re: Have you written letters of complaint and gotten anything sweet in return? [update: I did] [Re: OneMoreRobot3021]
    #10792439 - 08/03/09 02:10 PM (14 years, 5 months ago)

I have gotten two free Inspiron 6800 laptops from Dell directly resulting from receiving lousy customer service on my 1 week to expiration inspiron 8100.  Free warranty extensions on hdd's and Samsung monitors.  Never underestimate the power of whining about things not working to your satisfaction.  Especially if you have responsibility for making purchasing recommendations/decisions.

But be sure to research a little about WHO you are writing to, personalize it enough to make them think twice about saying bugger off!

Also, remember that the customer service departments are usually working a THANKLESS job, a thank you can go a long ways... and even if your peeved at the company/corporate entity, don't take your frustration out on a soon-to-be aggravated CSR... You will catch far sweeter rewards. 

Just this last week I got a grow tent in the mail, the instructions sucked HORRIBLY... The 4x4x7 ended up looking like a 3.6x3.6x7.5 I called them up worked out the details of assembly, and during the process i had dinged part of the tent and stretched the stitching in a corner.... bless their hearts, they're sending me new tent for FREE... even though In my mind I screwed it up.... That's the power of not yelling at someone who gets yelled at all the time w/o just cause.

Now if the agent is inspiring just cause, just switch to monosyllabic responses, that generally gets the point across and they shape up right quick!


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OfflineKada
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Re: Have you written letters of complaint and gotten anything sweet in return? [update: I did] [Re: sporked]
    #10792466 - 08/03/09 02:17 PM (14 years, 5 months ago)

Nice bump of a year old thread lol.

Might as well add this...

I don't complain to get free stuff, i call and tell companies how much i love their products to get free stuff. Just stuff like tombstone pizzas. I called them a few times to let them know how much i LOVE their pizzas, that at 2 am when im stoned outta my mind and working on a project for school tombstone pizzas are my best friend lol.

They sent me like 20 free tombstone pizza coupons for loving their product so much. :omgawesome:


--------------------
~The Cultivators Motherload~

"I am free, no matter what rules surround me. If I find them tolerable, I tolerate them; if I find them too obnoxious, I break them.
I am free because I know that I alone am morally responsible for everything I do." -Robert A. Heinlein

"There is no need for temples, no need for complicated philosophies.
My brain and my heart are my temples; my philosophy is kindness."-Dalai Lama

Live long and prosper.



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Offlinealternatereality
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Re: Have you written letters of complaint and gotten anything sweet in return? [update: I did] [Re: Kada]
    #10792546 - 08/03/09 02:27 PM (14 years, 5 months ago)

Well, this wasn't a letter of complaint but...

Two summers ago me and three friends more or less lived together and then there were 10-15 more kids that would come over pretty much every night and occasionally we'd have parties with a bunch of people. So anyways, literally all we ate was Dominoes pizza.

We saved all the boxes from the whole summer and at the end I believe the final count was something like 396 boxes. We built a fort out of them and sent the company a letter with a polaroid picture of us standing in front of the fort attached and we got a bunch of free pizza.


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Invisiblebadchad
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Re: Have you written letters of complaint and gotten anything sweet in return? [update: I did] [Re: Kada]
    #10792574 - 08/03/09 02:30 PM (14 years, 5 months ago)

Quote:

Kada said:
Nice bump of a year old thread lol.






What do I get for complaining about rehashed old thread?

I got 3 free months of HBO for the cable going out.


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...the whole experience is (and is as) a profound piece of knowledge.  It is an indellible experience; it is forever known.  I have known myself in a way I doubt I would have ever occurred except as it did.

Smith, P.  Bull. Menninger Clinic (1959) 23:20-27; p. 27.

...most subjects find the experience valuable, some find it frightening, and many say that is it uniquely lovely.

Osmond, H.  Annals, NY Acad Science (1957) 66:418-434; p.436


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Invisiblejewunit
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Re: Have you written letters of complaint and gotten anything sweet in return? [update: I did] [Re: badchad]
    #10792587 - 08/03/09 02:32 PM (14 years, 5 months ago)

Haha, old threads I love 'em.

I'm gonna complain to All Points West about how shitty their "festival" was and ask for some money back.


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