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Shop: North Spore Cultivation Supplies   Kraken Kratom Red Vein Kratom   Unfolding Nature Unfolding Nature: Being in the Implicate Order

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OfflineNibin
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Registered: 11/29/05
Posts: 4,480
Last seen: 10 years, 8 months
Not very happy with Azarius.
    #7682866 - 11/26/07 05:59 PM (16 years, 2 months ago)

I placed an order with azarius at the end of last week, and paid promptly (same day).

Then, once the order was through and the payment confirmed, I check the order status and it says Delayed.

I check my email and there are no emails from Azarius so I send them an e-mail inquiring what "delayed" meant. It seems they didn't have the filter patch bags I ordered in stock, and are expecting them some time next week.

So, the reason I am unhappy is that
a) they did not email me to inform me of this delay, I had to ask them myself. I could have gone for a week wondering where the order was and not have known
b) their website should inform you if items are out of stock before you place the order. If I had known they didn't have the items in stock I probably wouldn't have placed the order, but I am not going to cancel the order now as I would lose money (banks charge a commission for money transfers).

In their favour I do have to say that they have answered all my emails promptly and politely.


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Shop: North Spore Cultivation Supplies   Kraken Kratom Red Vein Kratom   Unfolding Nature Unfolding Nature: Being in the Implicate Order


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