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awerty
Stranger
Registered: 11/20/07
Posts: 3
Last seen: 15 years, 11 months
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Spores101 Double Charge
#7657891 - 11/20/07 05:48 AM (16 years, 2 months ago) |
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I have ordered from spores101 about a month aga and recieved my order rather quickly 1-2 days. I was very happy, until I recieved my credit card statement. One charge for $15.05(correct), and another for $15.02(Somewhat of a double charge).
I have e-mail using their contact form twice with no response yet.
I would have rather used paypal so that I confirm how much is charged to my cc, but this was not an option. Now, I may have to seek compensation from my cc company instead.
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abesh
Warrior SixDelta




Registered: 07/31/07
Posts: 321
Last seen: 15 years, 5 months
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Re: Spores101 Double Charge [Re: awerty]
#7657916 - 11/20/07 06:14 AM (16 years, 2 months ago) |
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Before you call the CC company, send spores101 a PM (Try here, or go to the sponsors page and click on their user name)
Give them a chance to fix it before you call the CC company.
Also welcome to the Shroomery.
-------------------- If there are no stupid questions, then what kind of questions do stupid people ask? Do they get smart just in time to ask questions? - Scott Adams
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Spores_101
Mycologist


Registered: 03/29/04
Posts: 1,458
Last seen: 2 years, 10 months
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Re: Spores101 Double Charge [Re: abesh]
#7657949 - 11/20/07 06:43 AM (16 years, 2 months ago) |
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we just got back into town and will be handling all emails and issues asap. we had 2 computers go down on us as well and it has been causing quite the headache.
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Culland
Stranger



Registered: 09/12/07
Posts: 324
Last seen: 17 days, 6 hours
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Re: Spores101 Double Charge [Re: awerty]
#7658816 - 11/20/07 12:00 PM (16 years, 2 months ago) |
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I got double charged as well, but just emailed them and they got it refunded, though I got screwed a bit on the exchange. Just send them an email and it will be dealt with.
Cul
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Shroomtalk
Journalist


Registered: 03/04/06
Posts: 211
Loc: Shroomville, Canada
Last seen: 15 years, 6 months
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Re: Spores101 Double Charge [Re: Culland]
#7664022 - 11/21/07 05:35 PM (16 years, 2 months ago) |
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yea there was an issue when the Canada site went live at first.. there was several customers that were charged once in Canadian then again in USD... this is a really lame mistake and we have fixed the problem, if you haven't already got your refunded double charge please contact us immediatly for a refund and compensation.
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RogerRabbit
Bans for Pleasure



Registered: 03/26/03
Posts: 42,214
Loc: Seattle
Last seen: 11 months, 3 days
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Re: Spores101 Double Charge [Re: Shroomtalk]
#7664946 - 11/21/07 09:22 PM (16 years, 2 months ago) |
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Growing pains. I had the opposite problem when I first took my site live. A dozen or more orders were processed and shipped out, but their credit cards weren't charged at all. Most people paid up, but a few took the opportunity to beat me out of the $. RR
-------------------- Download Let's Grow Mushrooms semper in excretia sumus solim profundum variat "I've never had a failed experiment. I've only discovered 10,000 methods which do not work." Thomas Edison
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Spores_101
Mycologist


Registered: 03/29/04
Posts: 1,458
Last seen: 2 years, 10 months
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Re: Spores101 Double Charge [Re: RogerRabbit]
#7665761 - 11/22/07 05:36 AM (16 years, 2 months ago) |
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ah shit that sux....
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awerty
Stranger

Registered: 11/20/07
Posts: 3
Last seen: 15 years, 11 months
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Re: Spores101 Double Charge [Re: awerty]
#7684598 - 11/27/07 04:51 AM (16 years, 2 months ago) |
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I was just refunded, actually about $0.25 more than the original double charge. I guess because of the fluctuating currencies. I was also offered a freebie .
I was a bit worried because I wanted to make another order, so I though I would have to find an alternate supplier.
A+ spores101
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Roadkill
Retired Shroomery Mod



Registered: 12/11/01
Posts: 22,674
Loc: Montana
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Re: Spores101 Double Charge [Re: awerty]
#7684880 - 11/27/07 08:00 AM (16 years, 2 months ago) |
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I'm glad to hear that things worked out for you!~

tc
-------------------- Laterz, Road Who the hell you callin crazy? You wouldn't know what crazy was if Charles Manson was eating froot loops on your front porch! Brainiac said: PM the names with on there names, that means they have mushrooms for sale.
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