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Shop: Unfolding Nature Unfolding Nature: Being in the Implicate Order   PhytoExtractum Maeng Da Thai Kratom Leaf Powder

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Offlineawerty
Stranger
Registered: 11/20/07
Posts: 3
Last seen: 15 years, 11 months
Spores101 Double Charge
    #7657891 - 11/20/07 05:48 AM (16 years, 2 months ago)

I have ordered from spores101 about a month aga and recieved my order rather quickly 1-2 days. I was very happy, until I recieved my credit card statement. One charge for $15.05(correct), and another for $15.02(Somewhat of a double charge).

I have e-mail using their contact form twice with no response yet.

I would have rather used paypal so that I confirm how much is charged to my cc, but this was not an option. Now, I may have to seek compensation from my cc company instead.


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Offlineabesh
Warrior SixDelta
 User Gallery


Folding@home Statistics
Registered: 07/31/07
Posts: 321
Last seen: 15 years, 5 months
Re: Spores101 Double Charge [Re: awerty]
    #7657916 - 11/20/07 06:14 AM (16 years, 2 months ago)

Before you call the CC company, send spores101 a PM (Try here, or go to the sponsors page and click on their user name)

Give them a chance to fix it before you call the CC company.

Also welcome to the Shroomery.


--------------------
If there are no stupid questions, then what kind of questions do stupid people ask? Do they get smart just in time to ask questions?
- Scott Adams


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OfflineSpores_101
Mycologist


Registered: 03/29/04
Posts: 1,458
Last seen: 2 years, 10 months
Re: Spores101 Double Charge [Re: abesh]
    #7657949 - 11/20/07 06:43 AM (16 years, 2 months ago)

we just got back into town and will be handling all emails and issues asap. we had 2 computers go down on us as well and it has been causing quite the headache.


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OfflineCulland
Stranger
 User Gallery


Registered: 09/12/07
Posts: 324
Last seen: 17 days, 6 hours
Re: Spores101 Double Charge [Re: awerty]
    #7658816 - 11/20/07 12:00 PM (16 years, 2 months ago)

I got double charged as well, but just emailed them and they got it refunded, though I got screwed a bit on the exchange. Just send them an email and it will be dealt with.

Cul


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OfflineShroomtalk
Journalist
Male

Registered: 03/04/06
Posts: 211
Loc: Shroomville, Canada
Last seen: 15 years, 6 months
Re: Spores101 Double Charge [Re: Culland]
    #7664022 - 11/21/07 05:35 PM (16 years, 2 months ago)

yea there was an issue when the Canada site went live at first.. there was several customers that were charged once in Canadian then again in USD... this is a really lame mistake and we have fixed the problem, if you haven't already got your refunded double charge please contact us immediatly for a refund and compensation.


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OfflineRogerRabbitV
Bans for Pleasure
Male User Gallery


Registered: 03/26/03
Posts: 42,214
Loc: Seattle
Last seen: 11 months, 3 days
Re: Spores101 Double Charge [Re: Shroomtalk]
    #7664946 - 11/21/07 09:22 PM (16 years, 2 months ago)

Growing pains. I had the opposite problem when I first took my site live. A dozen or more orders were processed and shipped out, but their credit cards weren't charged at all. Most people paid up, but a few took the opportunity to beat me out of the $.
RR


--------------------
Download Let's Grow Mushrooms



semper in excretia sumus solim profundum variat

"I've never had a failed experiment.  I've only discovered 10,000 methods which do not work."
Thomas Edison


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OfflineSpores_101
Mycologist


Registered: 03/29/04
Posts: 1,458
Last seen: 2 years, 10 months
Re: Spores101 Double Charge [Re: RogerRabbit]
    #7665761 - 11/22/07 05:36 AM (16 years, 2 months ago)

ah shit that sux....:mad2:


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Offlineawerty
Stranger

Registered: 11/20/07
Posts: 3
Last seen: 15 years, 11 months
Re: Spores101 Double Charge [Re: awerty]
    #7684598 - 11/27/07 04:51 AM (16 years, 2 months ago)

I was just refunded, actually about $0.25 more than the original double charge.  I guess because of the fluctuating currencies. I was also offered a freebie :crazy:.

I was a bit worried because I wanted to make another order, so I though I would have to find an alternate supplier.

A+ spores101


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InvisibleRoadkillM
Retired Shroomery Mod
Male User Gallery


Registered: 12/11/01
Posts: 22,674
Loc: Montana
Re: Spores101 Double Charge [Re: awerty]
    #7684880 - 11/27/07 08:00 AM (16 years, 2 months ago)

I'm glad to hear that things worked out for you!~

:smile:



tc


--------------------
Laterz, Road

Who the hell you callin crazy?
You wouldn't know what crazy was if Charles Manson was eating froot loops on your front porch!


Brainiac said:
PM the names with on there names, that means they have mushrooms for sale.



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Shop: Unfolding Nature Unfolding Nature: Being in the Implicate Order   PhytoExtractum Maeng Da Thai Kratom Leaf Powder


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