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trendal
J♠



Registered: 04/17/01
Posts: 20,815
Loc: Ontario, Canada
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Anyone know anything about DSL modems?
#7610053 - 11/08/07 07:04 AM (16 years, 2 months ago) |
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I keep getting disconnected! My stats page shows a lot of receive errors, but no transmit errors.
Does that sound like my modem is bad...or something on their end?
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Once, men turned their thinking over to machines in the hope that this would set them free. But that only permitted other men with machines to enslave them.
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zepp420
Expat



Registered: 09/27/07
Posts: 300
Loc: Netherlands
Last seen: 14 years, 29 days
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Re: Anyone know anything about DSL modems? [Re: trendal]
#7610059 - 11/08/07 07:11 AM (16 years, 2 months ago) |
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First reset the thing. Are you using a wireless router?
-------------------- Listen to Crosby Stills and Nash.
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trendal
J♠



Registered: 04/17/01
Posts: 20,815
Loc: Ontario, Canada
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Re: Anyone know anything about DSL modems? [Re: zepp420]
#7610063 - 11/08/07 07:14 AM (16 years, 2 months ago) |
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reset it?
It's reset itself 10 times since 2am last night...plus I've reset it at least 10 times since I woke up 
No, I'm not on wireless.
It's got to be something to do with the errors...I just don't know if it's my modem or something on their end.
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Once, men turned their thinking over to machines in the hope that this would set them free. But that only permitted other men with machines to enslave them.
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zepp420
Expat



Registered: 09/27/07
Posts: 300
Loc: Netherlands
Last seen: 14 years, 29 days
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Re: Anyone know anything about DSL modems? [Re: trendal]
#7610066 - 11/08/07 07:15 AM (16 years, 2 months ago) |
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Call the company but I think its probably the modem you have.
-------------------- Listen to Crosby Stills and Nash.
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trendal
J♠



Registered: 04/17/01
Posts: 20,815
Loc: Ontario, Canada
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Re: Anyone know anything about DSL modems? [Re: zepp420]
#7610069 - 11/08/07 07:19 AM (16 years, 2 months ago) |
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I already did, and just about hung up when I said "I'm showing a lot of receive errors" and had the guy reply with (in a thick Indian accent) "OK, could you check if the modem is plugged in?"

Luckily I know how to work the system (spent some time as a phone tech support guy) and supposedly a second level tech is supposed to be calling me back.
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Once, men turned their thinking over to machines in the hope that this would set them free. But that only permitted other men with machines to enslave them.
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zepp420
Expat



Registered: 09/27/07
Posts: 300
Loc: Netherlands
Last seen: 14 years, 29 days
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Re: Anyone know anything about DSL modems? [Re: trendal]
#7610070 - 11/08/07 07:19 AM (16 years, 2 months ago) |
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Haha! Good luck mate.
-------------------- Listen to Crosby Stills and Nash.
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Seuss
Error: divide byzero



Registered: 04/27/01
Posts: 23,480
Loc: Caribbean
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Re: Anyone know anything about DSL modems? [Re: trendal]
#7610109 - 11/08/07 07:51 AM (16 years, 2 months ago) |
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> I keep getting disconnected!
Sandvine strikes again?
-------------------- Just another spore in the wind.
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trendal
J♠



Registered: 04/17/01
Posts: 20,815
Loc: Ontario, Canada
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Re: Anyone know anything about DSL modems? [Re: Seuss]
#7610119 - 11/08/07 07:56 AM (16 years, 2 months ago) |
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Isn't Comcast the only co using that now?
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Once, men turned their thinking over to machines in the hope that this would set them free. But that only permitted other men with machines to enslave them.
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UnholyChild666
I'M GOD


Registered: 03/26/06
Posts: 8,940
Loc:
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Re: Anyone know anything about DSL modems? [Re: trendal]
#7610131 - 11/08/07 08:07 AM (16 years, 2 months ago) |
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When I first got Road Runner I kept loosing my connection but I called them it took 2 visits to get it fixed but it works now.
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"I am the Highest Power the leader of the pack" Actiavte My Dream Sequence Machine GOD of the hologram earth
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trendal
J♠



Registered: 04/17/01
Posts: 20,815
Loc: Ontario, Canada
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Re: Anyone know anything about DSL modems? [Re: trendal]
#7610258 - 11/08/07 09:02 AM (16 years, 2 months ago) |
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Some more screens...
Look at the CRC go up, and the SNR drop down to 4.5 in a few minutes:

Now look at the errors, and WTF is going on with the SNR?
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Once, men turned their thinking over to machines in the hope that this would set them free. But that only permitted other men with machines to enslave them.
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Seuss
Error: divide byzero



Registered: 04/27/01
Posts: 23,480
Loc: Caribbean
Last seen: 2 months, 20 days
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Re: Anyone know anything about DSL modems? [Re: trendal]
#7610308 - 11/08/07 09:25 AM (16 years, 2 months ago) |
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> Isn't Comcast the only co using that now?
Doesn't matter... they send the RST to both sides of the connection, internal to comcast and external. I doubt this is your problem, however, as it would only slam bittorrent connections connecting to the comcast network.
-------------------- Just another spore in the wind.
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trendal
J♠



Registered: 04/17/01
Posts: 20,815
Loc: Ontario, Canada
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Re: Anyone know anything about DSL modems? [Re: Seuss]
#7610627 - 11/08/07 11:04 AM (16 years, 2 months ago) |
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Just spoke to a Bell tech (a REAL tech) who confirmed it was most likely something on their end. She is going to call me after getting in touch with my local central office to see what they have to say.
If ANYONE is having problems with your internet, and you're sick of getting "techs" on the phone who don't know a thing...try this:
Go to http://www.dslreports.com/forums/all?cat=60 and click on the forum for your ISP (AT&T Direct, Verizon Direct, OptimumOnline Direct, Covad Direct, Sympatico Direct, TekSavvy Direct).
This is a way that you can get in touch with a real tech. I only have experience with Bell Sympatico, but they get back to you within 12-24 hours.
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Once, men turned their thinking over to machines in the hope that this would set them free. But that only permitted other men with machines to enslave them.
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Scarfmeister
Thrill Seeker
Registered: 10/31/02
Posts: 8,127
Loc: The will to power
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Re: Anyone know anything about DSL modems? [Re: trendal]
#7612311 - 11/08/07 06:32 PM (16 years, 2 months ago) |
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Sound like they have a fucked up port on the atm switch or sumtin
-------------------- -------------------- We're the lowest of the low, the scum of the fucking earth!
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trendal
J♠



Registered: 04/17/01
Posts: 20,815
Loc: Ontario, Canada
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Re: Anyone know anything about DSL modems? [Re: Scarfmeister]
#7613856 - 11/09/07 06:08 AM (16 years, 2 months ago) |
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It's the modem...guy's coming out today to replace it
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Once, men turned their thinking over to machines in the hope that this would set them free. But that only permitted other men with machines to enslave them.
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zorbman
blarrr



Registered: 06/04/04
Posts: 5,952
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Re: Anyone know anything about DSL modems? [Re: trendal]
#7616915 - 11/09/07 09:20 PM (16 years, 2 months ago) |
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Just out of curiosity, what type of modem do you have?
-------------------- “The crisis takes a much longer time coming than you think, and then it happens much faster than you would have thought.” -- Rudiger Dornbusch
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trendal
J♠



Registered: 04/17/01
Posts: 20,815
Loc: Ontario, Canada
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Re: Anyone know anything about DSL modems? [Re: zorbman]
#7617782 - 11/10/07 07:37 AM (16 years, 2 months ago) |
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Had a SpeedStream 4200.
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Once, men turned their thinking over to machines in the hope that this would set them free. But that only permitted other men with machines to enslave them.
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