Home | Community | Message Board

Cannabis Seeds Zamnesia
This site includes paid links. Please support our sponsors.


Welcome to the Shroomery Message Board! You are experiencing a small sample of what the site has to offer. Please login or register to post messages and view our exclusive members-only content. You'll gain access to additional forums, file attachments, board customizations, encrypted private messages, and much more!

Shop: Bridgetown Botanicals Bridgetown Botanicals, CBD Concentrates   PhytoExtractum Kratom Powder for Sale

Jump to first unread post Pages: 1 | 2  [ show all ]
OfflineStonedShroom
OG shroomerite
 User Gallery

Registered: 10/21/00
Posts: 10,876
Last seen: 6 months, 30 days
hahaha what a whiney cnut
    #7545374 - 10/22/07 12:15 AM (16 years, 3 months ago)

so my new job is tits. basically I open/work/status trouble tickets for business hi-cap circuits for a telecom company. (hint: opposite of horizon). not only is it too good to be true easy, but I get a nice chunk of change for a beginner level position. higher than the average gross income for Oklahoma. oh and i get 10% more for working a bomb schedule that's outside business hours.

anyway, part of the job is answering phones for a bit... the people who call in are other employees or they are in the NOC (network operating center) of whatever company... so I'm not dealing with the general public, which makes it even more better.

but every once in a while... you get these residential fucktards who pick every option in the system that's obviously NOT their service and somehow come through the IVR labyrinth. Now why would someone go through that much trouble and end up somewhere they KNOW is wrong? because general customer service for residential services is closed the hours i work.

here's a shiny twat-gem of a call from tonight.

ME: business maintenance and repair
TWAT: uhm, yes, I just pushed a bunch of options to get to a person. my internet is down *screaming children in background*
ME: ok, is this a business?
TWAT: well, yeah, kinda... I need internet for selling things online *screaming children*
ME: what's the circuit ID?
TWAT: I don't know! how am I supposed to know the circuit ID?
ME: (knowing he's some asshole selling crap on ebay by this point and decinding to have fun) ok, well maybe I can find your company in my system. let's start with the type of service you have. since you have internet, what is the size of your circuit?
TWAT: uhm... *screaming kids*
ME: well, is it like a T3?
TWAT: no, I couldn't afford 3 of them... just a single T1... yeah...
ME: *hits mute laughing because there are 28 T1s in a T3*
TWAT: hello?? I need my internet up!!!
ME: ok, so a T1, what is the name of your business?
TWAT: LOOK, I'M TIRED OF THIS, WHY CAN'T YOU JUST LOOK AT MY ACCOUNT AND TELL ME WHY MY INTERNET IS DOWN?
ME: what's your account ID?
TWAT: *spews a bunch of numbers* *children still screaming*
ME: if you have an account ID then you're residential. Businesses have corporate IDs.
TWAT: oh, erm, yeah this is my corp ID....
ME: no it's not. it's too long for a corp ID.
TWAT: *wniney voice* ooohhh, why can't you just help meeeee??? i neeeeed internet!
ME: you'll need to wait until residential customer service opens tomorrow morning. I only work hi-cap tickets for business customers.
TWAT: nnooooo, that's UNACCEPTABLE!!! *whiney voice* please, I'm begging you, just turn it back on!!! *sreaming kids*
ME: you are in the wrong department.
TWAT: YOU'RE CUSTOMER serrrvvviiicccceee! are you saying you can't help me?
ME: I'm not customer service. I'm maintenance. I work tickets for hi-cap services.
TWAT: I WANT TO SPEAK TO A SUPERVISOR!!!
ME: sorry, without a ticket number I can't send you to a supervisor.
TWAT: *by this time his voice is shaky like he's on the verge of crying* oooohhhhhh... please just turn my internet back on!
ME: I'm sorry, I can't
TWAT: THEN WHAT IS YOUR JOB?? YOU JUST DO NOTHING ALL DAY!!!
ME: ... *yawn* (yes i yawned on the phone.)
TWAT: AAAAAAAAAAHHHHHHHHHH!!!!!!!!!!!!!!!! just transfer me to someone other than YOU!
ME: ok *puts him on hold. walks to vending machine and gets a coke. stops by friend's desk and tells him about the call. laugh. talk about our parties last night. get back to desk, sees the twat has held for 7 minutes. giggles. opens the "Bible" of phone numbers for basically every telecom company, plus every entity, nook, and cranny of our company. transfers customer to the first number I saw 'en espanol'

what an idiot LOL


--------------------
We are not human beings going through a temporary spiritual experience.

We are spiritual beings going through a temporary human experience.



Extras: Filter Print Post Top
InvisibleCheezit
Feel like aStranger

Registered: 10/19/07
Posts: 843
Re: hahaha what a whiney cnut [Re: StonedShroom]
    #7545406 - 10/22/07 12:33 AM (16 years, 3 months ago)

wow thats just pathetic:rolleyes:


Extras: Filter Print Post Top
OfflineTangerines
 User Gallery


Folding@home Statistics
Registered: 04/17/05
Posts: 17,918
Loc: woodwork Flag
Last seen: 4 years, 23 days
Re: hahaha what a whiney cnut [Re: Cheezit]
    #7545448 - 10/22/07 12:54 AM (16 years, 3 months ago)

and you are the reason I HATE phoning in for tech support. at least you can speak proper english(I am assuming)


Extras: Filter Print Post Top
OfflineStonedShroom
OG shroomerite
 User Gallery

Registered: 10/21/00
Posts: 10,876
Last seen: 6 months, 30 days
Re: hahaha what a whiney cnut [Re: Tangerines]
    #7545457 - 10/22/07 12:58 AM (16 years, 3 months ago)

you see... I'm not tech support LOL

I'm not customer service at all.

you're the reason I HATE the general public. you can't expect anyone who answers the phone to help you... ESPECIALLY when you KNOWINGLY picked the WRONG options just to "get a real person" LOL

fuck off.


--------------------
We are not human beings going through a temporary spiritual experience.

We are spiritual beings going through a temporary human experience.



Extras: Filter Print Post Top
OfflineToddo
Stranger
Male


Registered: 07/09/04
Posts: 4,152
Last seen: 6 years, 4 months
Re: hahaha what a whiney cnut [Re: StonedShroom]
    #7545464 - 10/22/07 01:01 AM (16 years, 3 months ago)

That was kind of fucked up.


--------------------
Shroomery Composition Contest


Extras: Filter Print Post Top
Offlinekriminalelement
"jesus wept."
Female User Gallery


Registered: 09/26/07
Posts: 1,201
Loc: Ay! los popos estan aqui!
Last seen: 13 years, 6 months
Re: hahaha what a whiney cnut [Re: Toddo]
    #7545491 - 10/22/07 01:09 AM (16 years, 3 months ago)

That's awesome. I hate people. Fuck with them every chance you get, it might jar them out of their gluttonous consumer stupor long enough for them to become enraged with the system. Plus, you can't possibly feel embarrassed about anything you've done to a disembodied voice whining for their internet connection.


--------------------
While there is a lower class, I am in it
While there is a criminal element, I am of it
While there is a soul in prison, I am not free.

Eugene V Debs


Extras: Filter Print Post Top
OfflineStonedShroom
OG shroomerite
 User Gallery

Registered: 10/21/00
Posts: 10,876
Last seen: 6 months, 30 days
Re: hahaha what a whiney cnut [Re: kriminalelement]
    #7545520 - 10/22/07 01:18 AM (16 years, 3 months ago)

it was awesome. the best thing? since we basically work people within our company we're not customer service focused. I mean, there's the common sense rule that you use courtesy and keep everything professional, but we don't have a traditional quality assurance dept listening to our calls... plus it's after hours so there aren't any supervisors there.

so when we get the bottom of the barrel idiots like this we can do fuck all for them. and get away with it.


--------------------
We are not human beings going through a temporary spiritual experience.

We are spiritual beings going through a temporary human experience.



Extras: Filter Print Post Top
Offlinemakaveli8x8
Stranger
Male User Gallery

Registered: 02/28/06
Posts: 21,636
Last seen: 7 years, 7 months
Re: hahaha what a whiney cnut [Re: kriminalelement]
    #7545523 - 10/22/07 01:20 AM (16 years, 3 months ago)

yah you coulda just helped the guy out


--------------------
We were sent to hell for eternity :hellfire: Ø:omgawesome:h®
We play on earth to pass the time :foreheadslap:

Over-population the root of all Evil-brings the Elites Closer to the gates.


Extras: Filter Print Post Top
InvisibleCheezit
Feel like aStranger

Registered: 10/19/07
Posts: 843
Re: hahaha what a whiney cnut [Re: StonedShroom]
    #7545546 - 10/22/07 01:28 AM (16 years, 3 months ago)



Extras: Filter Print Post Top
OfflineHyper_Panda_GO
Team Action!


Registered: 05/28/06
Posts: 9,720
Last seen: 10 years, 8 months
Re: hahaha what a whiney cnut [Re: StonedShroom]
    #7545556 - 10/22/07 01:33 AM (16 years, 3 months ago)

Funny story but it just reminds me of how inept I am at electronics


--------------------
There is no valid reason you should be reading this


Extras: Filter Print Post Top
OfflineStonedShroom
OG shroomerite
 User Gallery

Registered: 10/21/00
Posts: 10,876
Last seen: 6 months, 30 days
Re: hahaha what a whiney cnut [Re: makaveli8x8]
    #7545557 - 10/22/07 01:33 AM (16 years, 3 months ago)

Quote:

makaveli8x8 said:
yah you coulda just helped the guy out




are you as thick as him?

He's residential. I'm business. I don't have access to the systems needed to help him. I can only access business accounts... residential uses a completely different set of systems.


--------------------
We are not human beings going through a temporary spiritual experience.

We are spiritual beings going through a temporary human experience.



Extras: Filter Print Post Top
InvisiblePJDIDDLE
Female
Registered: 10/17/02
Posts: 2,837
Re: hahaha what a whiney cnut *DELETED* [Re: StonedShroom]
    #7545567 - 10/22/07 01:39 AM (16 years, 3 months ago)

Post deleted by Script

Reason for deletion: .



Extras: Filter Print Post Top
OfflineStonedShroom
OG shroomerite
 User Gallery

Registered: 10/21/00
Posts: 10,876
Last seen: 6 months, 30 days
Re: hahaha what a whiney cnut [Re: PJDIDDLE]
    #7545575 - 10/22/07 01:47 AM (16 years, 3 months ago)

what part of it's not my job to help residential customers do you people not understand?

I literally cannot access residential accounts. plus the fucking idiot knowingly went through all the WRONG options to get to someone. you can't walk into a candy store and expect them to have a rack of ribs.


--------------------
We are not human beings going through a temporary spiritual experience.

We are spiritual beings going through a temporary human experience.



Extras: Filter Print Post Top
InvisiblePJDIDDLE
Female
Registered: 10/17/02
Posts: 2,837
Re: hahaha what a whiney cnut *DELETED* [Re: StonedShroom]
    #7545589 - 10/22/07 01:56 AM (16 years, 3 months ago)

Post deleted by Script

Reason for deletion: .



Extras: Filter Print Post Top
OfflineStonedShroom
OG shroomerite
 User Gallery

Registered: 10/21/00
Posts: 10,876
Last seen: 6 months, 30 days
Re: hahaha what a whiney cnut [Re: PJDIDDLE]
    #7545598 - 10/22/07 02:06 AM (16 years, 3 months ago)

well, that's a pretty stupid thing to do really.

yeah automated systems suck, but you have NO IDEA how intricate the departments are in telecom. and since so much of the work is outsourced, you have groups of people who are only focused in ONE area, like billing, tech support, business, residential... not to mention there are literally thousands of products offered, so there are groups of people focused on a very small set of products.

why?

because it's literally impossible for one person to know every single aspect of every product from pre-ordering through circuit design and installation. especially when hundreds of new products and solutions are introduced to the market every year as technology moves forward.

so just going to general operators or choosing options to "get to a person" will cause you more headache then gritting your teeth and dealing with an IVR.

seriously. telephony should be a required subject this day and age.


--------------------
We are not human beings going through a temporary spiritual experience.

We are spiritual beings going through a temporary human experience.



Extras: Filter Print Post Top
InvisibleCheezit
Feel like aStranger

Registered: 10/19/07
Posts: 843
Re: hahaha what a whiney cnut [Re: StonedShroom]
    #7545661 - 10/22/07 02:59 AM (16 years, 3 months ago)

yo sold me on why i should stay with your competitor.


Extras: Filter Print Post Top
OfflineCepheus
Balance
Male User Gallery


Folding@home Statistics
Registered: 04/19/06
Posts: 8,266
Loc: the space between reality...
Last seen: 1 year, 1 month
Re: hahaha what a whiney cnut [Re: Cheezit]
    #7545705 - 10/22/07 03:40 AM (16 years, 3 months ago)

That was amusing. I can appreciate how fucking annoying technically inept retards are.

Keep up the good work :thumbup: :grin:


--------------------
"I only ever hope to reach equilibrium, in Nature's matrix, in line with the meridian" ~ Jehst

:sun: "...and I know that I have to keep breathing, as tomorrow the sun will rise, who knows what the tide will bring?" :sun:

Free Spore Ring Europe
Send any spare spore prints you might have and help the distribution :grin:

Open Source. Freedom.  GNU/Linux

Addicting is not a word.


Extras: Filter Print Post Top
OfflineVisionary Tools
Male User Gallery


Registered: 06/23/07
Posts: 7,953
Last seen: 1 year, 7 months
Re: hahaha what a whiney cnut [Re: StonedShroom]
    #7545824 - 10/22/07 06:07 AM (16 years, 3 months ago)

Fuck what other people say. This would be like going into a department shop, going to the ladies section and asking for sofas. There's no difference.

Actually, there is. It'd be like having a pet shop and a hardware shop next door to it. The hardware shop is closed, so you go into the pet shop asking to buy bolt latches. "Can't you help me, you're right next door to him!"


--------------------


Extras: Filter Print Post Top
Invisiblememes
Blessed


Folding@home Statistics
Registered: 01/11/05
Posts: 27,785
Loc: In a Tree
Re: hahaha what a whiney cnut [Re: Visionary Tools]
    #7545905 - 10/22/07 07:15 AM (16 years, 3 months ago)

:thumbup: to the original poster

and a big "i hate you" to anyone in the world who would knowlingly direct themselves to the wrong department to avoid taking the 3min to get there yourself


Extras: Filter Print Post Top
Invisiblemarvoman

Registered: 04/26/05
Posts: 207
Re: hahaha what a whiney cnut [Re: Visionary Tools]
    #7545908 - 10/22/07 07:18 AM (16 years, 3 months ago)

I've done this kind of work before for an energy company, so i can relate to this only too well!

I can understand the criticisms people have about the way StonedShroom dealt with the situation, but when you've worked in a poition like that you are constantly putting up with morons like that. Well not constantly as such, 90% of the time people phone through, get to the right dep and get helpled quickly. The other 10% are just stoopid.


Extras: Filter Print Post Top
Offlinemakaveli8x8
Stranger
Male User Gallery

Registered: 02/28/06
Posts: 21,636
Last seen: 7 years, 7 months
Re: hahaha what a whiney cnut [Re: marvoman]
    #7545936 - 10/22/07 07:42 AM (16 years, 3 months ago)

well their is a internet provider out their and whenever my internet goes down its the same problem every time, and every time the auto help does not work. So i of course don't bother with it and go stright to a person and they fix it in about 3 mins every time.

you kicked back in your chair on a lonely boring night in the office and someone calls in needing help with his internet, alot of times the internet goes out because of user error, i wasn't on the phone but maybe he just wanted some trouble shooting help?

it sucks when the internet goes out, so i feel for this guy. And them whiney kids in the background musta been really annoying for that 5 mins you was on the phone, but that guy is stuck with them all the time.


--------------------
We were sent to hell for eternity :hellfire: Ø:omgawesome:h®
We play on earth to pass the time :foreheadslap:

Over-population the root of all Evil-brings the Elites Closer to the gates.


Extras: Filter Print Post Top
InvisibleMrKite1
Cosmo

Registered: 03/02/04
Posts: 1,384
Loc: AK
Re: hahaha what a whiney cnut [Re: Visionary Tools]
    #7546135 - 10/22/07 09:33 AM (16 years, 3 months ago)

Quote:

Visionary Tools said:
Fuck what other people say. This would be like going into a department shop, going to the ladies section and asking for sofas. There's no difference.

Actually, there is. It'd be like having a pet shop and a hardware shop next door to it. The hardware shop is closed, so you go into the pet shop asking to buy bolt latches. "Can't you help me, you're right next door to him!"



:rofl:

Indeed, I don't see anything wrong with how you handled that phone call. :thumbup:


--------------------
When the going gets weird, the weird turn pro.


Extras: Filter Print Post Top
OfflineJunkFood
Stranger
 User Gallery

Registered: 10/02/06
Posts: 7,258
Loc: NYC
Last seen: 2 years, 6 months
Re: hahaha what a whiney cnut [Re: makaveli8x8]
    #7546150 - 10/22/07 09:36 AM (16 years, 3 months ago)

Quote:

makaveli8x8 said:
yah you coulda just helped the guy out




Yeah...


Extras: Filter Print Post Top
OfflineApJunkie
part-time Ninja
Male


Registered: 08/17/06
Posts: 2,735
Loc: Loc:Loc:Loc:Loc:Loc:
Last seen: 5 years, 2 months
Re: hahaha what a whiney cnut [Re: JunkFood]
    #7546177 - 10/22/07 09:51 AM (16 years, 3 months ago)

well how about this; everybody who works these jobs thinks the OP acted appropriately, and everyone else thinks customer service is more important, so how about this?
Insterad of taking your anger out on everyone else for some tiny inconsequential thing that happens to you at your day job, you take a tiny bit of effort to just have a little decency towards your fellow man. Instead of being an asshole to everyone, try to be a little understanding, that guy could have gotten fired this morning because he couldn't complete a report, and you did nothing but fuck with him and make his night worse.


Extras: Filter Print Post Top
InvisiblePJDIDDLE
Female
Registered: 10/17/02
Posts: 2,837
Re: hahaha what a whiney cnut *DELETED* [Re: ApJunkie]
    #7546362 - 10/22/07 10:59 AM (16 years, 3 months ago)

Post deleted by Script

Reason for deletion: .



Extras: Filter Print Post Top
Offlineallreadyused
The Liquor
Male


Registered: 09/10/07
Posts: 480
Loc: Trailer Park, Nova Scotia
Last seen: 8 years, 23 days
Re: hahaha what a whiney cnut [Re: PJDIDDLE]
    #7546498 - 10/22/07 11:41 AM (16 years, 3 months ago)

I know a guy who works for customer service for Direct TV. He handles the calls when people call up because they haven't paid their bill and get notices saying that the service will be turned off. When people call up and give him attitude he tells them in his professional voice "Sir (or Ma am) we can take care of your bill right now if you can give me a bank account number and we'll take the money right out of your account. That way your service won't be interrupted waiting for a check to clear." A typical response he gets is "Fuck you, I'm not paying this bill it's too high." To which he replies "Sir (or Ma am) don't talk to me like that. I can turn your service off right now with a click of my mouse." Usual reply is "You can't do that!" He tells them to go turn on their tv and they see that he just shut off their service. He told me when they see that 9 out of 10 times he gets an account number.


--------------------
Everything I say is for entertainment.

Fuck the ASPCA


Extras: Filter Print Post Top
OfflineVisionary Tools
Male User Gallery


Registered: 06/23/07
Posts: 7,953
Last seen: 1 year, 7 months
Re: hahaha what a whiney cnut [Re: ApJunkie]
    #7548006 - 10/22/07 05:56 PM (16 years, 3 months ago)

Quote:

ApJunkie said:
well how about this; everybody who works these jobs thinks the OP acted appropriately, and everyone else thinks customer service is more important, so how about this?
Insterad of taking your anger out on everyone else for some tiny inconsequential thing that happens to you at your day job, you take a tiny bit of effort to just have a little decency towards your fellow man. Instead of being an asshole to everyone, try to be a little understanding, that guy could have gotten fired this morning because he couldn't complete a report, and you did nothing but fuck with him and make his night worse.




Hey hey hey! Fuck the RIAA.

I don't work in telemarketing/help/anything. I just really don't like stupid people that can't comprehend they are asking the wrong fucking person, in the wrong fucking department.


--------------------


Extras: Filter Print Post Top
Offlineusefulidiot13
Dark Passenger
Male User Gallery


Registered: 05/22/07
Posts: 11,583
Loc: Death From Above
Last seen: 11 years, 7 months
Re: hahaha what a whiney cnut [Re: StonedShroom]
    #7548042 - 10/22/07 06:03 PM (16 years, 3 months ago)

Quote:

StonedShroom said:
Quote:

makaveli8x8 said:
yah you coulda just helped the guy out




are you as thick as him?

He's residential. I'm business. I don't have access to the systems needed to help him. I can only access business accounts... residential uses a completely different set of systems.




yeah that guy was retarded.

thats funny you transferred him to "en espanol"


whiney morons need to just die off.


--------------------
What Would Dexter Do?


Extras: Filter Print Post Top
OfflineJunkFood
Stranger
 User Gallery

Registered: 10/02/06
Posts: 7,258
Loc: NYC
Last seen: 2 years, 6 months
Re: hahaha what a whiney cnut [Re: usefulidiot13]
    #7548113 - 10/22/07 06:15 PM (16 years, 3 months ago)

Maybe he didn't know you couldn't help him :what:


Extras: Filter Print Post Top
OfflineDoorsFan
Ubermensch
Male


Registered: 01/11/07
Posts: 193
Loc: Grassy Gnole
Last seen: 16 years, 1 month
Re: hahaha what a whiney cnut [Re: JunkFood]
    #7548213 - 10/22/07 06:33 PM (16 years, 3 months ago)

And you purposely wanted to fuck with him just because he works an Ebay business?


--------------------
No one fucks with the Jesus.


Extras: Filter Print Post Top
OfflineStonedShroom
OG shroomerite
 User Gallery

Registered: 10/21/00
Posts: 10,876
Last seen: 6 months, 30 days
Re: hahaha what a whiney cnut [Re: Visionary Tools]
    #7549640 - 10/22/07 11:51 PM (16 years, 3 months ago)

Quote:

Visionary Tools said:
Fuck what other people say. This would be like going into a department shop, going to the ladies section and asking for sofas. There's no difference.

Actually, there is. It'd be like having a pet shop and a hardware shop next door to it. The hardware shop is closed, so you go into the pet shop asking to buy bolt latches. "Can't you help me, you're right next door to him!"




DITTO!!!

I'm going to use this metaphor for the next fucktard.


--------------------
We are not human beings going through a temporary spiritual experience.

We are spiritual beings going through a temporary human experience.



Extras: Filter Print Post Top
Jump to top Pages: 1 | 2  [ show all ]

Shop: Bridgetown Botanicals Bridgetown Botanicals, CBD Concentrates   PhytoExtractum Kratom Powder for Sale


Similar ThreadsPosterViewsRepliesLast post
* starting salary part time supervisor for UPS? LethalX5 29,992 10 10/06/09 10:36 PM
by Chespirito
* hahaha kanye.
( 1 2 3 4 5 6 all )
Psy Baba 4,779 102 09/21/09 07:56 PM
by Prisoner#1
* Hahaha, just got credited $773 by my bank
( 1 2 3 4 all )
Ego Death 6,233 76 12/19/08 02:30 PM
by AmericanPsycho
* Hey, older computer guys, remember this HAHAHA
( 1 2 3 all )
Fungal-one 2,253 57 12/23/10 02:32 PM
by m00nshine
* What one of you is This?! HAHAHA
( 1 2 all )
Eshu 2,026 31 10/04/10 10:51 AM
by OctoberLeigh
* HAHAHA
( 1 2 all )
daimyo 1,663 21 10/26/05 05:05 PM
by daimyo
* This shit cracks me up everytime hahaha HopanDubMan 668 16 10/02/09 09:51 AM
by Knowl3dge
* Hahaha! Crazy Beard Man! Connor4050 425 5 02/25/10 07:38 PM
by Arcanum

Extra information
You cannot start new topics / You cannot reply to topics
HTML is disabled / BBCode is enabled
Moderator: Entire Staff
2,395 topic views. 3 members, 39 guests and 52 web crawlers are browsing this forum.
[ Show Images Only | Sort by Score | Print Topic ]
Search this thread:

Copyright 1997-2024 Mind Media. Some rights reserved.

Generated in 0.028 seconds spending 0.008 seconds on 14 queries.