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thefunguy
Hobbit


Registered: 04/21/06
Posts: 82
Loc: The darkside of the rainb...
Last seen: 16 years, 11 months
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dont pay express at mushbox
#5587054 - 05/03/06 06:19 PM (17 years, 8 months ago) |
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yeah if youre going to use www.mushbox.com dont waste your money on express shipping. ive used express for 2 orders from them and both times its taken forever. i oredered a kit and it took a freaking month and recently ordered some jars and they still havent shipped from over a week ago. THIS IS NOT EXPRESS! actually it seems like when i pay regular shipping i get shit faster from them. great product when you finally get it but EXPRESS means not a month from now.
-------------------- ALL post are work of fiction. I am a pathological liar and made this all up.
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Lana
Head Banana


Registered: 10/27/99
Posts: 3,109
Loc: www.MycoSupply.com
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Re: dont pay express at mushbox [Re: thefunguy]
#5589171 - 05/04/06 06:37 AM (17 years, 8 months ago) |
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Its fustrating to pay for express service and then wait a long time.
But lets define express service. (I'm not speaking on behalf of mushbox, just trying to make a point)
When you choose to pay for an express service. Your shipped items should be sent using that shipping option.
If an order is backordered (which happens to all companies) then your order can still be shipped express.
For example. Say an item that you ordered is on backorder for ... 2 weeks. 2 weeks comes and your item is shipped out via express service.
You still got what you paid for in regards to the way the product is shipped.
I tell folk that if they're in a rush, contact the company first just to make sure the items are in stock. If they are, then you shouldn't have any problems.
Lana
-------------------- Myco Supply - Distributors of Mycological Products http://www.MycoSupply.com The Premiere Source for Mushroom Growing Supplies. Visit us online or call us toll free
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Spores_101
Mycologist

Registered: 03/29/04
Posts: 1,458
Last seen: 2 years, 10 months
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Re: dont pay express at mushbox [Re: Lana]
#5589194 - 05/04/06 07:07 AM (17 years, 8 months ago) |
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I have long pitched to the company to remove Express as an option. Fun Guy - you arent the only one with that complaint...it doesnt benefit anyone and it only frustrates the customer when they dont get their stuff within three microseconds. I will try again for a resolution in this matter.
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thenewguy05
The Mushroom Man


Registered: 02/11/05
Posts: 2,123
Loc: My Underground Layer
Last seen: 2 years, 5 months
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Re: dont pay express at mushbox [Re: Lana]
#5589195 - 05/04/06 07:08 AM (17 years, 8 months ago) |
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thanx for the heads up...
a reasonable amount of time for an express order is like a week at most. like lana said if something is back ordered then they are still getting it as fast as possible and on it's way to you but, their is no excuse for getting things faster when you are paying for standard shipping instead of express.
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kilroy
Hightimes



Registered: 04/26/06
Posts: 768
Loc: Deep within my spirit
Last seen: 13 years, 3 months
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Re: dont pay express at mushbox [Re: thenewguy05]
#5589813 - 05/04/06 12:02 PM (17 years, 8 months ago) |
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Another thing to think about and I found this out the hard way. If you live in a small town or rual area then you might have what we have here . Fed-Ex comes ounce a week. UPS about 2 to 3 times a week . I will use this for to explain. I ordered water pump for my computer water cooling system and ordered it express. fed-ex only comes on thursday and it hit the closes fed-ex place friday. I didnt get it till next thursday. not vender fault that i live in the sticks
-------------------- IS NOT THE JOURNEY OF THE TRIP JUST AS IMPORTANT AS REACHING THE DESTINATION.
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thefunguy
Hobbit


Registered: 04/21/06
Posts: 82
Loc: The darkside of the rainb...
Last seen: 16 years, 11 months
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Re: dont pay express at mushbox [Re: kilroy]
#5590763 - 05/04/06 05:10 PM (17 years, 8 months ago) |
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i understand about backorders and all that as i work for a catalog company myself. but if something is ordered express and it doesnt ship out within a week we're forced to refund shipping or at least make a contact call or email to let know that there will be a delay. but as far as kilroys comment, it hadnt even shipped, i wasnt waiting for delivery. anyways, i pmed mushbox lastnight on shroomtalk.com and he sent it out right away and apologized for the delay as he personally is at the global march and isnt filling orders. another testament to why www.mushbox.com is a great vendor. just dont waste the extra money for express shipping. spores101.com however gets here in 2 days every time i order express.
-------------------- ALL post are work of fiction. I am a pathological liar and made this all up.
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kilroy
Hightimes



Registered: 04/26/06
Posts: 768
Loc: Deep within my spirit
Last seen: 13 years, 3 months
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Re: dont pay express at mushbox [Re: thefunguy]
#5591932 - 05/04/06 09:55 PM (17 years, 8 months ago) |
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I ment that it didnt get to the closest fed-ex office to me. The seller shipped it but fed-ex only comes to my town on thursday. They sent it out with in 24 hours of the order. Fed-ex the reason it didnt get to me fast. one of the many reason living in the sticks suck
-------------------- IS NOT THE JOURNEY OF THE TRIP JUST AS IMPORTANT AS REACHING THE DESTINATION.
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mush_box
Mushbox Support

Registered: 04/06/06
Posts: 70
Loc: Canada
Last seen: 10 years, 4 months
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Re: dont pay express at mushbox [Re: kilroy]
#5616974 - 05/11/06 12:13 PM (17 years, 8 months ago) |
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if you paid the xpress and didn't get it fast enough we will refund you the xpress fee.
just email us with the order number and ask.
-------------------- Enter code shroomery for 5$ off your order at http://www.mushbox.com mushroom kits and mycology supplies
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