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InvisibleThorA
Anti-Theist OVERLORD
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Registered: 08/12/98
Posts: 10,017
Loc: Iceland Flag
95% of our populace are idiots..
    #4863297 - 10/28/05 12:02 PM (18 years, 3 months ago)

I was just watching the news in the last week and it reminded me why I can't deal with the public in business, the common customer is an idiot.

The fact is people think they are 'owed' things because they are nice enough to bring you business, then they never take any responsibility for anything since of course it must be the business' fault if something goes wrong.

Anytime I'm out at Blockbuster, Subway, Sears, etc.. and I see some person going off on an employee I die a little inside. Its like people think they have a right to be jerks to others because they are 'serving' them.

I worked in the travel industry in my last job, and I couldnt take it anymore so I left. If anyone watches the show 'airline' on A&E you have a glimpse of the stupidity of people who travel, please people don't travel stay home and go to walmart.

Now to the story, there was a hurricane (gasp) in October, called Wilma that hit the resort areas in Mexico (cancun, Cozumel, etc)...

So I'm watching the news and people who are returning after being in shelters down there are being interviewed in Toronto airport.. The common theme is them blaming tour operators for not flying down jets to get them out (which wasnt true, a few planes went down 3-4 days before and returned empty as people didnt want to leave).

A common theme was that they were wronged and someone 'must' pay for what they went through, how the government should be ashamed of themselves (how is the government to blame??), etc..

I gotta tell ya, the stupidity of people who buy 'all inclusive 7 day packages to Mexico, Cuba, Dominican, etc.. in Canada is astounding, I only assume its no better in the USA.

The fact that its hurricane season from early August to early November, and that we've known this for 100's of years, seems to bypass the mental midgets who buy discounted all inclusive packages to hot destinations in the summer!

What happned to people actually taking responsiblity for their own 'cheapness' and stupidity. I've gone before during hurricane season and haven't had any bad luck, if I did I certainly would only blame myself for going during that time.

The fact is people are dumb consumers, they are rude, know it alls and I blame the 80's, 90' "customer is right" crusade by large corporations teaching people that they can't do any wrong.

Well its your fault, you were cheap and saw a $799 all inclusive package for sale during hurricane season and you went and got caught in a hurricane (gasp)..

I can't tell you how dumb people are, buying a vacation is like buying a car, often peolpe will choose a 2/3 star hotel for 1 week for $999, while they could have spent a measily $200-300 more to stay at a 5 star resort. Then those cheap asses come back and complain how the resort sucked and want to write a letter to the tour operator about getting money back.

So next time you go to a clerk to bitch/complain, even if its legit, BE NICE AND RESPECTFUL. For the love of jeebus people, if you see people in public acting badly to servers, SAY SOMETHING to them, I know I do and its important we stop stupid people from being unreasonable.

'The Customer is usually wrong' should be the motto of the future.


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Offlinedrtyfrnk
PresidentialCandidate 2008
Male

Folding@home Statistics
Registered: 01/24/05
Posts: 2,961
Loc: Ontario, Canada
Last seen: 14 years, 3 months
Re: 95% of our populace are idiots.. [Re: Thor]
    #4863317 - 10/28/05 12:07 PM (18 years, 3 months ago)

Quote:

Thor said:
'The Customer is usually wrong' should be the motto of the future.




Bravo for that very well written post Thor. I so agree. I get so many irate callers blaming HP for customer's fuck ups. Why don't we blame tech support for trying to help us fix our issue? Oh wait, we can't because you fucked up your own computer.


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It's Krang, Bitch!  :krang:


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InvisibleCowgold
Bullshit

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Registered: 04/04/05
Posts: 12,486
Loc: .
Re: 95% of our populace are idiots.. [Re: drtyfrnk]
    #4863336 - 10/28/05 12:14 PM (18 years, 3 months ago)

I don't agree totally. The peeps in Mexico should shut their mouths, but the news has a good habit of "who wants to bitch about this issue?"

And I don't blow up on employees at stores but damn i get pretty pissed sometimes. I just hold it in. It gets old goin to places with snotty ass people that think they can slack off on the customer. Employees don't work for their boss they work for the customer and I've wanted to fire lots of em. Also it shouldn't be harder to spend money than it is to make it.

I went to a burger king the other day and ordered a number 3 king sized... but I want a regular size drink.
clerk: HUH?
I want a number 3 with king sized fries but a regular drink.
clerk: our chicken fries come in small, med, and large
Just give me a #3 king sized
clerk: are you on something? drunk?
Just give me a #3 I never said anything about chicken. *smile thanks (I was sober)

it's a hassle dealing with someone who acts like you're cutting into their time.

Employees act like they're doing us a favor. If mom and pop stores were still around we would be sold on things better than some snotty college kid who's collecting a paycheck.


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OfflineFL_accciD
Jack's Paranoia
Male

Registered: 11/04/04
Posts: 1,665
Loc: midwest
Last seen: 15 years, 6 months
Re: 95% of our populace are idiots.. [Re: drtyfrnk]
    #4863345 - 10/28/05 12:16 PM (18 years, 3 months ago)

i could not agree with you more man

there is little i can add.
you hit the nail on the head.


i hate people


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- - - T H E E N D - - -



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Offlinesublime40oz
Traveler
Registered: 09/24/04
Posts: 1,755
Loc: Florida
Last seen: 15 years, 6 months
Re: 95% of our populace are idiots.. [Re: drtyfrnk]
    #4863352 - 10/28/05 12:19 PM (18 years, 3 months ago)

People are stupid, and will continue to do stupid unreasonable things for the rest of time, period. When I work in customer service I just keep a smile on my face and know that when these irate people are done yelling at me they will go on with their miserable lives, while I will go home and enjoy mine.

One time this lady got to me was a good amount of years ago. I was working as a cart-pusher/bagger at shoprite when I was 15. This poor 17 year old female cashier was being curteous and careful with the lady's groceries and this FAT, I mean like 300 pound lady kept YELLING at her to hurry up, and how she wanted to see a manager and what not. Finally after like three minutes of abuse on the cashier I had enough. I just looked at her and said "Jesus christ what's the fucking rush bitch, you don't look like you could be THAT fucking hungry! The 3 day suspension (vacation?) was well worth it.


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Beyond the gray sky


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InvisibleCowgold
Bullshit

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Registered: 04/04/05
Posts: 12,486
Loc: .
Re: 95% of our populace are idiots.. [Re: FL_accciD]
    #4863365 - 10/28/05 12:24 PM (18 years, 3 months ago)

The employees shouldn't get shit (shit as in flack) for doin their job. They don't always do that. I agree that unwaranted attitudes do suck. In the situations you're talkin about it seems unwaranted.

All that paperwork you sign should shut any complaints you have up while on vacation. If you haven't read it before you start bitchin shut the fuck up. If you have a valid complaint... bitch away.

Drama sells news, and drama is only good with people who don't investigate for facts. News instigates drama. everyone knows that.


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InvisibleBanez
Stranger
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Registered: 09/23/05
Posts: 15,181
Re: 95% of our populace are idiots.. [Re: Cowgold]
    #4863381 - 10/28/05 12:30 PM (18 years, 3 months ago)

Quote:

Cowgold said:
The employees shouldn't get shit (shit as in flack) for doin their job.




amen, i used to work for mcdonalds. now i work for subway so its a litte better.. but i get bitched out ALLLLL the time when the store runs out of something or change in prices.. like.. seriously.. i didnt go sabotage the truck and blow it up.. i didnt run outside and increase prices.. im just doing my job.. so stop bitching


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Banez' PF Tek For Beginners


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Offlinesublime40oz
Traveler
Registered: 09/24/04
Posts: 1,755
Loc: Florida
Last seen: 15 years, 6 months
Re: 95% of our populace are idiots.. [Re: Cowgold]
    #4863384 - 10/28/05 12:31 PM (18 years, 3 months ago)

Cowgold, your correct there are definitely instances where the employee is in the wrong totally. In these cases I will normally let them hear it because they are being paid to be curteous and apt at what they do. I am not the kind of person to involve a manger but I will definitely let them hear it a bit. If a person is just slow and trying then sure no big deal, but if the employee is just arrogant and doesn't want to put forth effort then let em have it.


--------------------
Beyond the gray sky


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Invisiblebuckwheat
Cynically Insane

Registered: 12/09/02
Posts: 11,179
Loc: Not Enough Characters to ...
Re: 95% of our populace are idiots.. [Re: Thor]
    #4863412 - 10/28/05 12:43 PM (18 years, 3 months ago)

I worked in  All Inclusive resort in the Dominican Republic and i can tell you that Americans and Canadians but more so Americans are the BITCHIEST tourist in the world.It's unbelievable Nascar dads and soccer moms bitching to poor restaurant managers because their kid doesn't like the food.Of course they only feed their kids Mcdonalds and other crap. Whining about there being no American football on TV or about how its soo hot on a Tropical Island and there should be Air Conditioning at the outdoor restaurants somehow :shake: While tourists of other nationalities are at the beach having fun like they are suppose to. I remember some German tourist flipping out at an American for drilling this poor bartender that didn't know how to make a particular drink.No wonder people hate us


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OfflineNashbar
just strange.... on drugs
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Registered: 07/16/05
Posts: 3,536
Loc: strawberry field
Last seen: 6 years, 3 months
Re: 95% of our populace are idiots.. [Re: sublime40oz]
    #4863425 - 10/28/05 12:47 PM (18 years, 3 months ago)

I couldn't disagree more...

Lets take for example a past computer purchasing (similiar to car or vacation).  2 different companies sent me 2 different laptops deffective out of the box.  Both companies made numerous mistakes in just returning  something and getting a refund.  Wrong shipping addresses, cancelled pickups, Dell tried to replace a brandnew(defective) harddrive, actually the day after it arrived, with one that had a big "REFURBISHED" sticker on it.

The cable guy shows up late to to install some new outlet in the walls (that was fun). 

I cancel my cable internet in August, still got billed for November, after calling several times to remind them that I returned the box and had a receipt. 

I've never worked in any service industry so I don't have the same experience as some of you.  But come on, all those service industry people are part of the 95% idiots.  Don't fuck up and the customer won't have a reason to get pissed.

PS.  I got nearly a ~45% discount on the a nice laptop from IBM because of a big fuck up that my credit card company got involved in  :smile:


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InvisibleCowgold
Bullshit

Folding@home Statistics
Registered: 04/04/05
Posts: 12,486
Loc: .
Re: 95% of our populace are idiots.. [Re: Nashbar]
    #4863444 - 10/28/05 12:53 PM (18 years, 3 months ago)

Customer wants what they pay for and the employee wants respect. Each wants more than they deserve and rarely get it, the bitching commences.


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InvisibleBoom
just a tester
Male
Registered: 06/16/04
Posts: 11,252
Loc: Cypress Creek
Re: 95% of our populace are idiots.. [Re: Thor]
    #4863471 - 10/28/05 12:58 PM (18 years, 3 months ago)

Well...as a retail worker, I can sympathize with you 'bout customers. There are definetly cool people out there, but the dickheads out there ruin most perceptions of customers. 

But, I do hate it when someone could easily take care of something (when I'm the customer) but choose to run around in circles and make stupid reasons about why they can't fulfill a simple request.

That leaves me with a quote :grin:

"This job would be great if it weren't for the fucking customers" -- Clerks


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Invisibleblink
eye of horus
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Registered: 03/31/02
Posts: 11,349
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Re: 95% of our populace are idiots.. *DELETED* [Re: Boom]
    #4863513 - 10/28/05 01:12 PM (18 years, 3 months ago)

Post deleted by blinkidiot

Reason for deletion: Im sorry



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InvisibleLe_Canard
The Duk Abides

Registered: 05/16/03
Posts: 94,392
Loc: Earthfarm 1 Flag
Re: 95% of our populace are idiots.. [Re: Thor]
    #4863528 - 10/28/05 01:16 PM (18 years, 3 months ago)

I hear ya! I used to be the assistant manager at a well-known liquor store chain in Florida, so I've spent many an hour on the other side of the counter.

To the young'uns: We HAVE to card, so don't get all pissy when we do. I'd much rather you went without your precious bottle of Seagrams instead of me doing possible JAIL TIME, not to mention paying a hefty fine. Visiting from Canada? You STILL have to be 21 to drink here in the US. Just because you can buy it legally up north at age 18, DOES NOT mean this applies to you in states. Laws don't move around with the person.

To the old fogies: Yes, I know you paid $2.00 a fifth of Kessler's in 1952, but it's gone up quite a bit since then. And no, I have absolutely NOTHING to do with setting the prices. I don't see you walking up to the store and quickly change all the prices so I can take as much of your Social Security check as I can. And if buying liquor is SUCH a burden on you - why the fuck don't you just stop drinking? Liquor is not one of the essential food groups, you know... :rolleyes:


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InvisibleThorA
Anti-Theist OVERLORD
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Registered: 08/12/98
Posts: 10,017
Loc: Iceland Flag
Re: 95% of our populace are idiots.. [Re: Boom]
    #4863545 - 10/28/05 01:22 PM (18 years, 3 months ago)

I'm not defending bad employees, bad companies, etc.. I should have made that clear, its the duty of an employee to be a good one, check the attitude at the door and put effort into your work.

I'm defending the good people who get treated like shit even though they did nothing wrong.

Like the point of a defective computer, well why even yell at the employee, they are not personally responsible and if you are a jack ass the effort they put into helping you is diminished.. Whereas if you are NICE and complain they go out of their way for you.

Yes yelling can get you somewhere, but I think its sad people think that is how you get results, I'm a freakin pro at getting what I want in life with the nice approach, I can return anything I've ever bought cause I give the company no reason not to want to help me out.


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Offlinemikeyboy
Stranger

Registered: 03/13/05
Posts: 1,152
Loc: UK
Last seen: 14 years, 5 months
Re: 95% of our populace are idiots.. [Re: Thor]
    #4863557 - 10/28/05 01:25 PM (18 years, 3 months ago)

Quote:

Thor said:
Anytime I'm out at Blockbuster, Subway, Sears, etc.. and I see some person going off on an employee I die a little inside. Its like people think they have a right to be jerks to others because they are 'serving' them.




I work in a video shop part time and you would NOT BELIEVE the shit i get off people. They can be nice one minute and then you say they're a day late and ask for the extra ?1 and they'll threaten you etc


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LSD: Defrag for the brain


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InvisibleBoom
just a tester
Male
Registered: 06/16/04
Posts: 11,252
Loc: Cypress Creek
Re: 95% of our populace are idiots.. [Re: Boom]
    #4863573 - 10/28/05 01:28 PM (18 years, 3 months ago)

Although I have to admit, when a customer goes off on me, instead of getting defensive and angry myself, I smile and nod.  That seems to piss them off more :lol:


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InvisibleCowgold
Bullshit

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Loc: .
Re: 95% of our populace are idiots.. [Re: mikeyboy]
    #4863581 - 10/28/05 01:29 PM (18 years, 3 months ago)

I've been at stores where I bitch about the price and then get attacked by the clerk.  I wasn't bitching AT you dude chill...

I always walk out goin...  WTF *shakes head.  :bored:


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Offlinedrtyfrnk
PresidentialCandidate 2008
Male

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Registered: 01/24/05
Posts: 2,961
Loc: Ontario, Canada
Last seen: 14 years, 3 months
Re: 95% of our populace are idiots.. [Re: Cowgold]
    #4863662 - 10/28/05 01:53 PM (18 years, 3 months ago)

I've never been in a store where the clerk bitched back at someone unless they want to get fired :tongue:

And boooooom, I do that too, let them get angry, I let them vent and just keep my mic on mute until they calm down then I can help them.


--------------------
It's Krang, Bitch!  :krang:


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InvisibleCowgold
Bullshit

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Registered: 04/04/05
Posts: 12,486
Loc: .
Re: 95% of our populace are idiots.. [Re: drtyfrnk]
    #4863722 - 10/28/05 02:12 PM (18 years, 3 months ago)

attack was the wrong word.  smartassed remark.  An invitation to slap the fuck out of them.  It starts as Damn they raised the price $5.
clerk: Don't buy it then!

Me:  Shut the fuck up and ring it up.

:machinegun:


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