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Offlinedivinityinfinity
Hot LittleMuffin

Registered: 04/15/05
Posts: 176
Last seen: 8 years, 3 months
Earth'sTongue = good spores, bad customer service
    #4234734 - 05/29/05 11:49 PM (11 years, 8 months ago)

http://www.earthstongue.com/site/388422/page/56762/


OK, they have a disclaimer on their site that says it might take up to 4 weeks to get your order but usually doesnt. Usually it is fufilled within 10 days. Thats cool. I order a syringe anyways.

I get the order conformation email and ALL it says is "thank you for your order" since the site also says that I will recieve a tracking number at the time of my order, i sent them this email, which set off a very yucky chain of events.

Hi,

I placed my order 10 days ago and have not yet recieved a tracking
number letting me know that its even been shipped. Im wondering when i
can expect my delivery.

Thank You,
divinity.infinity

from them:
hi divinity.infinty: your order will be shipped next week and we will email your tracking num
tks your business is greatly appreciated

from me (i sent this the following friday),
Hi,

its the end of "next week" and i havent yet recieved a tracking number
or notice that my package has been shipped. The item i ordered said it
was available. Going on 16 days now....

them:
sorry for giving you a wrong date. Your package is leaving here on Monday.
Thanks a lot for your patience. We really appreciate it.
Have a nice day.
Peace

me (ive lost my patience):
Hi,

Its now Wednesday night, no tracking number. Listen, if there is a
reason you cant fufill my order, please tell me so i can get my money
back. I think ive been patient, but now you've given me two wrong
shipping dates and still no package or tracking number 21 days after
my order has been placed. 13 days after i placed my order with you and
had no package or tracking number, i ordered from Sporeworks and my
order got here on Monday. This is getting pretty ridiculous. I know on
your web site it says that it can take a while, but when i inquire as
to when my package is going to be sent, and i get not one, but TWO
false shipping dates, i think its not a matter of availability and
more a matter of customer service failure. Please get back to me, i
want the package i ordered.


Then 3 days later my package was finally sent. These people were nice and i have no other gripe with them, but when they basically lied to me about when the package was going to be sent that pissed me off. They could just have easily been like "due to the availability of your item we cant get it out to you till....." but instead they just gave me wrong information, twice, which really pissed me off.

The sad part is is that the spores are great! Worked wonderfully and i still have half of them left. I would have definatly ordered from them again but i felt like that was very unprofessional


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InvisibleShroomOmatic
Ethno Apprentice
Male User Gallery
Registered: 10/15/04
Posts: 2,373
Loc: Sailing the Seas of Chees...
Re: Earth'sTongue = good spores, bad customer service [Re: divinityinfinity]
    #4234743 - 05/29/05 11:52 PM (11 years, 8 months ago)

I would just go with spores101. Earths Toungue seems to be an unreliable seller and you should prob go with a well trusted seller.


--------------------


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Offlinedivinityinfinity
Hot LittleMuffin

Registered: 04/15/05
Posts: 176
Last seen: 8 years, 3 months
Re: Earth'sTongue = good spores, bad customer service [Re: ShroomOmatic]
    #4234746 - 05/29/05 11:53 PM (11 years, 8 months ago)

oh most def from now on. this was my first syringe buy and i was basically looking for a good deal :\ you know how it is


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InvisibleShroomOmatic
Ethno Apprentice
Male User Gallery
Registered: 10/15/04
Posts: 2,373
Loc: Sailing the Seas of Chees...
Re: Earth'sTongue = good spores, bad customer service [Re: divinityinfinity]
    #4234752 - 05/29/05 11:56 PM (11 years, 8 months ago)

Yep. Same thing happened to me on my first buy. If you look at the shroomery sponsors list they will take care of you real well, and get the spores to you fast. I know that spores101 gives discounts to shroomery members im sure others do too im just not 100% on what ones. Hope this helps :thumbup:

ralphster also is a great seller.


--------------------


Edited by ShroomOmatic (05/30/05 12:03 AM)


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Offlinepsilocyben
bad guy

Registered: 12/03/04
Posts: 1,026
Last seen: 10 years, 1 month
Re: Earth'sTongue = good spores, bad customer service [Re: divinityinfinity]
    #4234766 - 05/30/05 12:01 AM (11 years, 8 months ago)

watch the marketplace for about a month and i assure you that you'll see someone with a complaint about one of their various customer service flaws.

support the shroomery
:zoom:


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Offlineshamanvision
too damn old
Registered: 04/16/05
Posts: 61
Loc: in your fruiting chamber!
Last seen: 11 years, 6 months
Re: Earth'sTongue = good spores, bad customer service [Re: psilocyben]
    #4245697 - 06/01/05 09:35 PM (11 years, 8 months ago)

2 months no spores,nothing.use ralph


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InvisibleTien
人民英雄
Male User Gallery

Folding@home Statistics
Registered: 03/31/05
Posts: 2,382
Loc: Canoodia Flag
Re: Earth'sTongue = good spores, bad customer service [Re: shamanvision]
    #4245842 - 06/01/05 10:26 PM (11 years, 8 months ago)

My first syringe was from EearthsTongue. It was contammed.


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Offlinekillme
Stranger
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Registered: 02/09/05
Posts: 5,412
Last seen: 4 days, 12 minutes
Re: Earth'sTongue = good spores, bad customer service [Re: Tien]
    #4249753 - 06/02/05 09:30 PM (11 years, 8 months ago)

MY first syringe was also from Earth's Tongue and it was a great syringe. However, it took a very long time to get with very poor customer service.

Seems like a lot of people find that place first for some reason. Oh well, I've got a good source now so I don't care that much anymore.


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