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Invisiblemadsickpenguin
newbie
Registered: 08/29/04
Posts: 234
What should I do?
    #3373960 - 11/17/04 02:22 PM (12 years, 4 months ago)

I received 4 B+ syringes a while back and every last jar inocced with them contammed. I sent an email to the vendor and he said to email him my batch number and address and I would receive new ones. This was over a month ago and still nothing in the mail.

What should I do?


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Offlinepietruk
member
Registered: 12/12/03
Posts: 164
Loc: Midwest
Last seen: 11 years, 2 months
Re: What should I do? [Re: madsickpenguin]
    #3374000 - 11/17/04 02:32 PM (12 years, 4 months ago)

Contact them once more at least. I would try to talk to them on the phone.

Keep all email corespondence. Reply to emails to keep everything documented.

If they don't respond in a few days to a week talk privately with the Admins here. Especially if it's a shroomery vendor.

I would suggest being discreet, like you have been, by not naming names. Unless this issue does not get resolved. If that is the case, fly it by the Admins but I am sure it is ok to post a complaint / warning for other members.

Sorry about your problem. In most cases vendors will replace your product. But contam can also be from your sterile technique. Perhaps you had some fucked up substrate and didn't kill everything.


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Invisiblemadsickpenguin
newbie
Registered: 08/29/04
Posts: 234
Re: What should I do? [Re: pietruk]
    #3376019 - 11/17/04 08:59 PM (12 years, 4 months ago)

Thank you for the advice. I don't think it is my sterile technique. 4 more syringes of a different strain were also used on a large number of jars with only 1 that showed no signs of growth (dunno if it were contams or not). All of the other jars were successful.

I will do as you suggest and email them once more. Thanks again!


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