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Invisibleboxtop703
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Yes! TLG Accepts Mail-in Orders
    #3125421 - 09/12/04 10:42 AM (12 years, 4 months ago)

Someone over at Mycotopia pointed out that it was difficult to figure out how to mail in an order.

Well, it shouldn't be.

Just go to our  order page and halfway down you'll see a "mail order" link.



Click on that and it will take you to a printer-friendly order form to fill out and send in with your funds.

Be sure to include which strain you would like for free.  :sun:


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Offlinejohn706
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Re: Yes! TLG Accepts Mail-in Orders [Re: boxtop703]
    #3125481 - 09/12/04 11:14 AM (12 years, 4 months ago)

i love the little guy!!!!

ive never used and never plan on using another site.


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Offlineshallow
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Re: Yes! TLG Accepts Mail-in Orders [Re: boxtop703]
    #3126251 - 09/12/04 05:01 PM (12 years, 4 months ago)

Fuck, whats the deal with your order page. I specifically specified 1-4 pack for $36 dollars and when I checked out I got billed for two.


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Invisibleboxtop703
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Re: Yes! TLG Accepts Mail-in Orders [Re: shallow]
    #3126277 - 09/12/04 05:12 PM (12 years, 4 months ago)

Are you sure you ordered from us?

I've only had 4 orders today and none were double billed.

What item did you try and order? Perhaps you hit the back button and then hit checkout again?

In any case, you were not double billed and we've heard of no one else to experience this.


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Offlineshallow
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Re: Yes! TLG Accepts Mail-in Orders [Re: boxtop703]
    #3126324 - 09/12/04 05:30 PM (12 years, 4 months ago)

I dunno what then heck happened. I clicked on the button for the four syringe special and the next page automatically specified a quantity of two amounting to seventy something dollars. I deleted the quantity of two and specified 1 for my quantity. I then proceeded through the rest of the process and when I hit the 'last' button I was directed to the recipt page and was billed for $82.50. I wasnt double billed I was mistakingly charged for two orders which Im sure would be sent.

______________________________________________________________________
TLG
Order Receipt
Please print or save this as your receipt.
Order date: 9/12/2004. OnlineOrder_XXXXXXXXX
Thank you for your order.
Phone: tlgexpress@tlgexpress.com
Email: tlgexpress@tlgexpress.com

Mail:
TLG
1235 Jefferson Davis Highway #1600-169
Arlington, VA 22202
USA
Product Name Qty Item# Ship Method Unit Price Price
mx4 2 mx4 $38.00 $76.00
Shipping & Handling: $6.50
Grand Total: $82.50
Billing Information:

Name: XXXXXX XXXXXX
Address: XXXXXX

US
Payment By: XXXXXXXXXXXXXXX
CC Number: XXXXXX
Expiration: XXXX
EMail: XXXXXXXXXXXXX
Special Order Instructions:
Please send two GULF COAST and two PUERTO RICAN microscopy samples All sensitive information is sent via secure

channels Copyright ? 2000-2004. Powered by LinkPointCart LinkPointCart | Privacy Policy.

Continue Shopping
______________________________________________________________________

I know I specified my quantity as 1, I dunno what happend, maybe I messed up somewhere, I was just a little miffed when I put up the post. Ill keep both orders as I have a friend intersted in microscopy. If you could please change the order to 4 Puerto Ricans and 4 Gulf Coasts. Thanks


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Invisibleboxtop703
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Re: Yes! TLG Accepts Mail-in Orders [Re: shallow]
    #3126346 - 09/12/04 05:39 PM (12 years, 4 months ago)

The default is set for (1) quantity so somehow you must have put 2 (or double clicked) by accident and then corrected it,....but if you then hit your back button (to check your info for example)it may have reverted back to the original setting.

I'm gonna cancel your order so if you would like, you can order again and you'll see the settings are correct.

I'll throw in two freebies instead of one just for the inconveniene.

-Box


Edited by boxtop703 (09/12/04 05:50 PM)


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Offlineshallow
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Re: Yes! TLG Accepts Mail-in Orders [Re: boxtop703]
    #3126370 - 09/12/04 05:51 PM (12 years, 4 months ago)

Great, thanks Boxtop. Chances are that it was user error when I ordered. I was just a bit miffed when the bill came back because I wasnt planning on spending that much on spores.

Thanks


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Invisibleboxtop703
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Re: Yes! TLG Accepts Mail-in Orders [Re: shallow]
    #3126372 - 09/12/04 05:53 PM (12 years, 4 months ago)

I've credited the entire amount back to your card.

I've triple and quadruple checked the cart btw and it's still working perfectly.



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Offlineshallow
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Re: Yes! TLG Accepts Mail-in Orders [Re: boxtop703]
    #3126403 - 09/12/04 06:02 PM (12 years, 4 months ago)

Yes, Ive just re-orded and the cart is working fine, chalk it up to user error.

BTW: Thanks you for the fast response and resolution of the error :thumbup:


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Invisibleboxtop703
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Re: Yes! TLG Accepts Mail-in Orders [Re: shallow]
    #3126413 - 09/12/04 06:04 PM (12 years, 4 months ago)

Quote:

shallow said:
Yes, Ive just re-orded and the cart is working fine, chalk it up to user error.

BTW: Thanks you for the fast response and resolution of the error :thumbup:




Hey no problem at all Shallow.

I got your new order so consider this your confirmation.  :thumbup:

Thanks again.  :sun:


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Invisibleboxtop703
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Re: Yes! TLG Accepts Mail-in Orders [Re: john706]
    #3127463 - 09/12/04 11:56 PM (12 years, 4 months ago)

Quote:

john706 said:
i love the little guy!!!!

ive never used and never plan on using another site.





Thanks John!


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InvisibleAlien
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Posts: 1,849
Loc: Jupiter's Moon
Re: Yes! TLG Accepts Mail-in Orders [Re: boxtop703]
    #3133561 - 09/14/04 11:04 AM (12 years, 4 months ago)

It was a bit confusing when I made an order for a select pak, but I just copied the order form, then included a note as to what I wanted. It's hard to automate everything, but a little note from the customers end helps tlg a lot I think.

Best to include a note explaining exactly what you want with the printed order form, never hurts to over explain your order.


--------------------
-Alien :cool:

Alien Substrate Instructional:  http://www.youtube.com/watch?v=KG82xLzrNg8


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Invisibleboxtop703
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Re: Yes! TLG Accepts Mail-in Orders [Re: Alien]
    #3134582 - 09/14/04 03:48 PM (12 years, 4 months ago)

True true.  :heart:


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Invisibleboxtop703
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Re: Yes! TLG Accepts Mail-in Orders [Re: boxtop703]
    #3207226 - 10/02/04 06:08 PM (12 years, 3 months ago)

Bumping this up due to  THIS POST.

I guess I have to make the link neon and flashing?  :dumblol:


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