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I placed my first order ever on a site I carefully selected after reading about them here on the board and in various books. I placed an order on Friday 30 November, 2018 on the Canadian ralphstersspores site. I sent them my money and wrote the order number on the envelope. I also added a copy of the printed order. The order was marked 'pending' and to this day still is. I tried to get an update by sending them an email but never got any response. So my question is, I guess, is ralph still in business? Any advice?