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Offlineshirley knott
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Registered: 11/11/02
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hotmail help please
    #2570326 - 04/17/04 07:16 AM (13 years, 7 months ago)

i've had a hotmail account for years. i access it at home and at work.

yesterday at work it worked fine. for some reason i can't get in from home - it says that there's some .net passport problem.
i recently installed the msn toolbar at home cos it was free and had popup blocking features. now uninstalled from control panel. XP.

could it be the msn thing? is there something else i can try? i need my hotmail access for my social life, ebay trading, etc etc etc. thankyou :crying:


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Offlinedaba
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Registered: 12/30/02
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Re: hotmail help please [Re: shirley knott]
    #2570342 - 04/17/04 07:31 AM (13 years, 7 months ago)

PM me with details!


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Offlineshirley knott
not my real name
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Registered: 11/11/02
Posts: 9,105
Loc: London Flag
Last seen: 10 months, 13 days
Re: hotmail help please [Re: shirley knott]
    #2573453 - 04/18/04 11:33 AM (13 years, 7 months ago)

*bump*

??anyone?? i pm-ed daba, but he ain't there. i need my hotmail  :crying:


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InvisibleYthanA
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Registered: 08/08/97
Posts: 17,101
Loc: NY/MA/VT Borderlands, USA Flag
Re: hotmail help please [Re: shirley knott]
    #2573932 - 04/18/04 02:51 PM (13 years, 7 months ago)

Try Settings | Control Panel | User Accounts, then pick your account and select "Change my .NET Passport".

Hope this helps,

-Y


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Offlineshirley knott
not my real name
 User Gallery
Registered: 11/11/02
Posts: 9,105
Loc: London Flag
Last seen: 10 months, 13 days
Re: hotmail help please [Re: ]
    #2574021 - 04/18/04 03:18 PM (13 years, 7 months ago)

wow - when i read that, i thought it would solve all my problems. but no. i 'edited' my .net passport but it's still fucked up.

my email account and my ebay account have different usernames and passwords. i think the .net thing doesn't understand this. should i delete the .net passport and start over? or will this kill my hotmail forever?

:crying:


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InvisibleTinMan
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Registered: 10/01/02
Posts: 2,956
Loc: Russia
Re: hotmail help please [Re: shirley knott]
    #2575623 - 04/18/04 11:37 PM (13 years, 7 months ago)

If you're looking for just a workaround, install the new MSN and the email plugin, I forgot my email password after I signed into MSN, but still checks your mail and allows you to access hotmail regardless.


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InvisibleCow Shit Collector
Patty Poacher

Registered: 02/15/01
Posts: 1,959
Loc: Random Field
Re: hotmail help please [Re: shirley knott]
    #2576627 - 04/19/04 04:17 AM (13 years, 7 months ago)

maybe try contacting MSN customer support, or do a lost password recovery. Thought I'd state the obvious.


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