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fIsh in my head
fadedstar

Registered: 01/25/03
Posts: 1,150
Loc: 4500 ASL
Last seen: 6 years, 13 days
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Myco Supply secure checkout?
#23732294 - 10/12/16 07:51 PM (7 years, 3 months ago) |
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Hello,
Went on their site checking stuff available and I noticed the checkout page doesn't use any form of encryption when entering your credit card.
How is this even possible in 2016? Am I missing something?
I'm wondering why they don't use it. It's a bit of a turn off for me.
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plurfekt
Finally Grateful

Registered: 12/14/09
Posts: 1,919
Loc: USA
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They have good products, but I have had issues with their checkout system before.
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Lana
Head Banana



Registered: 10/27/99
Posts: 3,109
Loc: www.MycoSupply.com
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Re: Myco Supply secure checkout? [Re: plurfekt]
#23733493 - 10/13/16 08:58 AM (7 years, 3 months ago) |
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Hi fIsh in my head, Would it be possible for you to PM me with a screen shot of what you're seeing? I can then pass it onto our web designer to solve the issue.
Here is a screen shot of what I see:

You will notice that it is today's date and that there is an https in the URL. If you see something different, I'd be happy to help.
Thank You, Lana
-------------------- Myco Supply - Distributors of Mycological Products http://www.MycoSupply.com The Premiere Source for Mushroom Growing Supplies. Visit us online or call us toll free
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OfTheVoid46
Timeless



Registered: 07/10/16
Posts: 148
Loc: USA
Last seen: 4 years, 11 months
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Re: Myco Supply secure checkout? [Re: Lana]
#23734373 - 10/13/16 02:45 PM (7 years, 3 months ago) |
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Your lock isn't green which as a website owner trust me - will make a lot of people think it's not secure. Advise your web designer to make sure all images/javascript/etc are being loaded over https.
Even if your page is completely secure, something as simple as an image not loading over ssl will "ruin it". Hell, some browsers now even tell users it's not secure because of it.
It's a pain and it annoys me when I miss something like that and have customers up my butt but, it's worth looking over.
EDIT: I take it back. Your site by default directs me to a non-https variant and if I try to enter https for checkout it gives me an error. If I enter https on the main page it redirects me to http like some weird htaccess rule is in place. Your designer could place in a htaccess rule to force https.
FINAL EDIT: My thought on things being loaded over http is correct. On Chrome your SSL cert does load but you have http items which are making it look untrustworthy.
Your https is not working in Opera at all which is just ... weird.
I'm bored, figured I'd pitch in a little so there's some for you to go on.
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Edited by OfTheVoid46 (10/13/16 02:56 PM)
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fIsh in my head
fadedstar

Registered: 01/25/03
Posts: 1,150
Loc: 4500 ASL
Last seen: 6 years, 13 days
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Re: Myco Supply secure checkout? [Re: Lana]
#23735452 - 10/13/16 09:13 PM (7 years, 3 months ago) |
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Hi Lana,
I get basically the same screenshot than the one shown. No green lock and when I click on the surrounded i for more infos it says the connection is not secured.
Previous poster gave some thought, im not knowledgable enough to add some.
Like he said, it basically gives the impression nothing is encrypted and entering a credit card is more risky than it should be.
I still placed an order... go figure
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Lana
Head Banana



Registered: 10/27/99
Posts: 3,109
Loc: www.MycoSupply.com
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OfTheVoid46, great advice and thank you for your tips. I've sent your post to our developer. Really, THANK YOU!
fIsh in my head, thanks for your understanding and the order. PM me your order confirmation number and I'm sure a few freebies will fall into your package
Sincerely, Lana
-------------------- Myco Supply - Distributors of Mycological Products http://www.MycoSupply.com The Premiere Source for Mushroom Growing Supplies. Visit us online or call us toll free
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