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Shop: Bridgetown Botanicals Bridgetown Botanicals   Original Sensible Seeds USA West Coast Strains   Unfolding Nature Unfolding Nature: Being in the Implicate Order

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OfflinepsilocyberV
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Registered: 06/08/99
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Sporeworks - Expanded customer service and phone ordering support hours!
    #23601165 - 09/01/16 01:25 PM (7 years, 4 months ago)

Howdy y'all,

Just a quick note to fill folks in on some exciting changes at Sporeworks.

As many of you know, our online payment system for credit cards utilizes a foreign processing bank. As a result, there are many domestic (USA based) cards that may not process through this system seamlessly. These are usually debit cards, pre-paid cards, and other major credit cards with "foreign purchase restrictions." Because of this, customers experiencing trouble placing their orders using our online checkout are prompted and encouraged to call us to place the order by phone. Our phone processing is very quick, can instantly verify your order payment, and avoids the 10% payment surcharge added for using our online payment system.

In an effort to provide service to  more customers and expand our availability we are now staffing our phone ordering and customer support line from 9am to 8pm EST Monday through Friday. We can be reached during this time at 802-227-7673. Our phone support staff is friendly and ready to help you place your order with zero hassle! These expanded hours are particularly helpful for our West Coast customers, as it will allow you to call in until 5pm PST!

Please be aware that even with expanded hours and extra ears on the phones, we may not get to every call. If you miss us, please leave a message, as our staff will attempt to return your call ASAP.

We greatly appreciate your patronage and support, and it's a ton of fun talking to many of you on the phones.


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Shop: Bridgetown Botanicals Bridgetown Botanicals   Original Sensible Seeds USA West Coast Strains   Unfolding Nature Unfolding Nature: Being in the Implicate Order


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