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Invisiblethescientist
Registered: 03/09/02
Posts: 807
Loc: Dade County
Sporeworks shipping to Canada
    #22395471 - 10/17/15 09:21 PM (8 years, 3 months ago)

Looking at the Halloween Special.

~$50CAD shipping to Canada?

Seriously?

Couldn't get you guys on the phone last year to process my credit card after numerous calls during business hours because there are issues with Canadian MC. Disappointed.

Now shipping costs are unreasonable.

Happy with my orders over the last 15years, but rather disappointed with the process.

I just want a reishi culture and some spores from a reliable vendor.


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OfflinepsilocyberV
old hand

Registered: 06/08/99
Posts: 1,839
Last seen: 1 year, 2 months
Re: Sporeworks shipping to Canada [Re: thescientist] * 1
    #22396424 - 10/18/15 06:39 AM (8 years, 3 months ago)

There should be cheaper shipping options available for Canadian customers. We always offer first class mail as an option, but it may cut out after a certain weight limit. Keep in mind that the Halloween Special often will contain 8-12 syringes of various varieties (unless specified otherwise), this generally kicks the parcel weight over the 1lb rate that keeps things cheap on the postage side. Trust me, we aren't making any coin on postage and are always seeking the best, reliable methods for our customers.

Our phone support is better staffed this year, so give us a ring between 9am and 4pm EST Mon-Fri at 802.227.7673 and I'm sure we can work out all the arrangements.


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Invisiblethescientist
Registered: 03/09/02
Posts: 807
Loc: Dade County
Re: Sporeworks shipping to Canada [Re: psilocyber]
    #22410119 - 10/20/15 04:36 PM (8 years, 3 months ago)

First try and worked it out.

Great stuff.

No tracking number.

Will report back with how long shipping takes. Shipped today!

Yeehaw!


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OfflineJim Morrison
Lizard King
Male User Gallery


Registered: 03/20/15
Posts: 1,479
Loc: Flag
Last seen: 3 years, 4 days
Re: Sporeworks shipping to Canada [Re: thescientist]
    #22410602 - 10/20/15 06:31 PM (8 years, 3 months ago)

Yes. Most of the time the vendors here on shroomery are more than happy to work things out if there is some problem.


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Jim Morrison's Trade List

Live Long and Myceliate!

The only power any government has is the power to crack down on criminals. Well, when there aren't enough criminals, one makes them. One declares so many things to be a crime that it becomes impossible for men to live without breaking laws. Ayn Rand


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Offlinepixelpopper
Crap Artist


Registered: 09/20/13
Posts: 4,022
Loc: Dreamland
Last seen: 3 months, 12 days
Re: Sporeworks shipping to Canada [Re: Jim Morrison]
    #22411810 - 10/20/15 11:50 PM (8 years, 3 months ago)

I noticed the shipping defaults to UPS, do yo guys prefer them to USPS for US shipping?


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OfflinepsilocyberV
old hand

Registered: 06/08/99
Posts: 1,839
Last seen: 1 year, 2 months
Re: Sporeworks shipping to Canada [Re: pixelpopper]
    #22413542 - 10/21/15 12:28 PM (8 years, 3 months ago)

Quote:

pixelpopper said:
I noticed the shipping defaults to UPS, do yo guys prefer them to USPS for US shipping?




Yes, we generally prefer UPS for a couple of reasons. Primarily because we can often get packages out "same day" with UPS. They pickup later in the afternoon, whereas the mail is taken first thing in the morning. We are generally preparing Priority Mail orders the day before they leave.

UPS shipments offer more options for tracking, re-direct, etc. You pay for the service, but it can be nice for a lot of customers. Since our shipping office is pretty centrally located for most Mid-West and East Coast folks, we can often get GROUND packages to people within 2-3 days.

That said, many customers prefer to choose the USPS option because the price is reasonable and the service quick enough. It is also generally quicker for our West Coast customers, because it's still 3 business days in transit, whereas Ground can often be 4-6 business days to WA, OR, etc.


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Invisiblesh4d0ws
LSx
I'm a teapot User Gallery

Registered: 02/26/08
Posts: 12,086
Re: Sporeworks shipping to Canada [Re: psilocyber]
    #22418127 - 10/22/15 12:40 PM (8 years, 3 months ago)

Wow, is 50$ shipping really the only option to Canada? Or did you get a cheaper shipping option thescientist?


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Invisiblethescientist
Registered: 03/09/02
Posts: 807
Loc: Dade County
Re: Sporeworks shipping to Canada [Re: sh4d0ws]
    #22445417 - 10/28/15 03:25 PM (8 years, 3 months ago)

Quote:

sh4d0ws said:
Wow, is 50$ shipping really the only option to Canada? Or did you get a cheaper shipping option thescientist?




The cheaper option was about $11USD and no tracking.

I will post when the package arrives.


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Invisiblethescientist
Registered: 03/09/02
Posts: 807
Loc: Dade County
Re: Sporeworks shipping to Canada [Re: thescientist]
    #22453118 - 10/30/15 10:58 AM (8 years, 3 months ago)

Package arrived full of goodies.


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