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OfflineGiftofdeprivation
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What is agood forum for computer repair?
    #22209134 - 09/08/15 08:02 PM (8 years, 4 months ago)

Hey all!

I've spent the better part of the last two days attempting to repair my computer. I've hit my head into this same darn wall so many times, it's turned to mush!

What is a good place to seek step by step support from a community of computer gurus?!

If you are interested, I've isolated my problem pretty well: when I plug in the SATA to my HDD (whether the data cord is in or not), my computer fails to boot from any device. Doesn't matter what the boot sequence looks like, if it's a DVD, USB, or another HDD, the faulty one seems to interfere. This is frustrating because my desktop's BIOS will recognize it and can even flash things off of it, but I can't figure out a way to delete the boot registry outright (if that even is the issue)

Plugging it in hot doesn't work either. Next step is getting my hammer...

Thanks for any advice you may have!


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Offlinemakaveli8x8
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Re: What is agood forum for computer repair? [Re: Giftofdeprivation] * 1
    #22209157 - 09/08/15 08:07 PM (8 years, 4 months ago)

sounds like what your describing is your boot record MBR is corrupt?

if you google "fixing MBR" you should land on some dos commands you can run to fix it, might also be some repair disks.

but a safer method to try first is to press F8 during boot, or putting your windows cd in, and using windows repair to try and fix it.


another option is booting to a Linux live cd


--------------------
We were sent to hell for eternity :hellfire: Ø:omgawesome:h®
We play on earth to pass the time :foreheadslap:

Over-population the root of all Evil-brings the Elites Closer to the gates.


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OfflineGiftofdeprivation
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Re: What is agood forum for computer repair? [Re: makaveli8x8]
    #22209196 - 09/08/15 08:13 PM (8 years, 4 months ago)

I *think* the boot reg is fucked. I really couldn't say.

The problem is, when the HDD is connected to the system (it doesn't matter what else is connected, or in what boot order it is set), the system can enter BIOS and that's it.

-Booting a recovery disk (or recovery from HDD)pops up the windows 8 logo, then either moves to a blank screen, or freezes with the logo present.
-booting plain ol' windows gets the comp in a permanent boot with the "starting windows" screen up.
-booting recovery/windows, then plugging in the HDD does nothing.
-the bucket of water I'm about to pour on it might help :shrug:

idk, maybe the HDD is corrupt outright, but I can see the files in the BIOS flasher; I just can't do anything with them.


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OnlineShroomslip
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Re: What is agood forum for computer repair? [Re: Giftofdeprivation] * 1
    #22209220 - 09/08/15 08:17 PM (8 years, 4 months ago)

There's a tech forum here.

The only dedicated computer forum I've ever used is devhardware. Though looking at it now, it appears to be a ghost town. Computer forums are one of the hardest ones to find a good one for. They're usually either dead or filled with people who don't know what they're talking about.

BTW exactly what you've described here sounds like an issue I had awhile back with a malfunctioning drive. I spent a day or two trying to fix the damn thing. Then bought an external drive housing and tried to get my files off it that way. Finally I tried transferring the discs manually to a working drive, which failed miserably, but at that point it was pretty much just a desperate last try, I knew chances of success were low. I wasn't gonna send it off or anything to get my data off of it. Nothing was irreplaceable, it would just be a pain in the ass to get it all back.


--------------------
With my face against the floor I can’t see who knocked me out of the way.
I don’t want to get back up but I have to so it might as well be today.
Nothing appeals to me no one feels like me, I’m too busy being calm to disappear.
I’m in no shape to be alone contrary to the shit that you might hear.


You can't wake up, this is not a dream. You're part of a machine, you are not a human being
With your face all made up, living on a screen. Low on self esteem, so you run on gasoline


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OfflineGiftofdeprivation
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Re: What is agood forum for computer repair? [Re: Giftofdeprivation]
    #22209232 - 09/08/15 08:19 PM (8 years, 4 months ago)

Oh. When I remove the HDD's SATA (the power, not the data), both the disk and other HDD boot windows and recovery just fine :confused:
Again, not a boot order issue. I've flat out disable the faulty one from the boot sequence.


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OfflineGiftofdeprivation
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Re: What is agood forum for computer repair? [Re: Shroomslip]
    #22209244 - 09/08/15 08:21 PM (8 years, 4 months ago)

That is exactly where my mind is going, man. You always have amazing advice!

So were you able to finally find a solution? There's so darn much work on that HDD. The external housing failed?

And yeah, it seems like there's a small community in a few places, but most everyone just posts here :shrug:


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Offlinemakaveli8x8
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Re: What is agood forum for computer repair? [Re: Giftofdeprivation] * 1
    #22209249 - 09/08/15 08:22 PM (8 years, 4 months ago)

you shouldn't even see a logo screen when u do F8......I don't think your doing it right, unless windows 8 is different I never remember seeing a logo screen on F8, the whole point of F8 is to get options BEFORE the OS loads at all, you should be spamming F8 soon as your computer boots and hitting it till you get into the options menu, but again windows 8 may be different button or some shit.

but one other thing, if your getting a windows logo screen then your boot record should be fine, the boot record is so it knows where to find your OS, so you got a logo screen so it found it. at least this is my understanding, 95% sure on that.

so your windows files are corrupt that's why it stops loading, or you are having hardware errors.

so a quick thing to do is to reset your bios, pull the battery, clear the cmos with power off.

also never plug shit in while the power is on, or unplug it, you can cause shorts or static which destroys shit easy.  there's a reason they make those fancy static gloves, its serious business.



also what are you doing in the bios flasher?  you didn't flash your bios during this problem did you?

Quote:

can even flash things off of it




all the bios flashers ive seen only let you flash the bios, so that sounds like that might have been what u were doing


--------------------
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We play on earth to pass the time :foreheadslap:

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OnlineShroomslip
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Re: What is agood forum for computer repair? [Re: Shroomslip] * 1
    #22209254 - 09/08/15 08:23 PM (8 years, 4 months ago)

This is the same problem I had with mine. If I put in another HDD, it started fine, if I put in the second (bad) drive and put it as slave/secondary it would not boot up, it would just forever get stuck at starting windows. If I completely removed the second drive from the boot menu, it would still not start up. The only time it would start up, was then the drive was not physically connected to the computer. I'm no expert so I don't know why it would happen that way, but like I said, I spent about 2 days trying to figure it out and couldn't fix it. I don't remember everything I tried, but I tried a lot. All different sets of configurations and settings. Nothing worked.

And yes the external housing failed. It would power the drive and it would spin the discs, but you could never access any of the files and about 70% of the time, it wouldn't even "detect" the drive on the computer. The few times it did read the drive, I couldn't get into it.


--------------------
With my face against the floor I can’t see who knocked me out of the way.
I don’t want to get back up but I have to so it might as well be today.
Nothing appeals to me no one feels like me, I’m too busy being calm to disappear.
I’m in no shape to be alone contrary to the shit that you might hear.


You can't wake up, this is not a dream. You're part of a machine, you are not a human being
With your face all made up, living on a screen. Low on self esteem, so you run on gasoline


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OnlineShroomslip
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Re: What is agood forum for computer repair? [Re: Shroomslip]
    #22209262 - 09/08/15 08:25 PM (8 years, 4 months ago)

If your shit is irreplaceable, send it off to a data recovery place. Mine wasn't so I just wasn't going to bother with it. In the time it'd take to get the drive to them and get my files back, I'd of already gotten everything back.


--------------------
With my face against the floor I can’t see who knocked me out of the way.
I don’t want to get back up but I have to so it might as well be today.
Nothing appeals to me no one feels like me, I’m too busy being calm to disappear.
I’m in no shape to be alone contrary to the shit that you might hear.


You can't wake up, this is not a dream. You're part of a machine, you are not a human being
With your face all made up, living on a screen. Low on self esteem, so you run on gasoline


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Offlinemakaveli8x8
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Re: What is agood forum for computer repair? [Re: Giftofdeprivation]
    #22209267 - 09/08/15 08:26 PM (8 years, 4 months ago)

Quote:

Giftofdeprivation said:
Oh. When I remove the HDD's SATA (the power, not the data), both the disk and other HDD boot windows and recovery just fine :confused:
Again, not a boot order issue. I've flat out disable the faulty one from the boot sequence.




oh for some reason I thought you couldn't get your computer to boot at all weither it was plugged in or not (the hdd).

if you have a spare HDD then reinstall windows onto that one, then make that one the first priority.  if your computer won't boot with the broken one plugged in after that, then its a hardware failure and you either gotta pay to get it fixed or make a very risky attempt to service it yourself by cracking it open and looking for an obvious problem


--------------------
We were sent to hell for eternity :hellfire: Ø:omgawesome:h®
We play on earth to pass the time :foreheadslap:

Over-population the root of all Evil-brings the Elites Closer to the gates.


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Offlinemakaveli8x8
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Re: What is agood forum for computer repair? [Re: makaveli8x8]
    #22209278 - 09/08/15 08:28 PM (8 years, 4 months ago)

changing the priority right now without another OS tho, it will just look in those other locations, find nothing, and then go to try the broke drive, so you need an OS in another place and have it load first


--------------------
We were sent to hell for eternity :hellfire: Ø:omgawesome:h®
We play on earth to pass the time :foreheadslap:

Over-population the root of all Evil-brings the Elites Closer to the gates.


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OfflineGiftofdeprivation
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Re: What is agood forum for computer repair? [Re: makaveli8x8]
    #22209282 - 09/08/15 08:29 PM (8 years, 4 months ago)

F8 leads to the boot list, yes, but anything I select from there crashes the comp in the ways I've described. I had hoped there would be safe mode/CMOS options in there, but it only lets me choose the device.

If what you say is true about the logo indicating a good boot, then it must be hardware. Idk how else the one HDD can interfere with the boot of another.

The hotswap was a last ditch thing. I gotcha though, I just don't have a lot to lose at this point.

Finally, I flashed the BIOS via popping the battery and all it did was reset my clock :frown: no love after trying to boot from my various devices (HDD/DVDRom)

It's the Asus Flash 2 utility. It was honestly the first time I'd seen it. It lets me go into any HDD directory (including the bad one!!!) and navigate through, to flash certain file types, or something. I don't really know, but there's only the option to flash. No editing/moving/deleting of files.


--------------------

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Offlinemakaveli8x8
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Re: What is agood forum for computer repair? [Re: Giftofdeprivation]
    #22209294 - 09/08/15 08:32 PM (8 years, 4 months ago)



did you try F10 maybe?

also like I said if you have the windows disc it will pull the safe mode shit off the disc instead of the hard drive which should get you a little further in


--------------------
We were sent to hell for eternity :hellfire: Ø:omgawesome:h®
We play on earth to pass the time :foreheadslap:

Over-population the root of all Evil-brings the Elites Closer to the gates.


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OfflineGiftofdeprivation
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Re: What is agood forum for computer repair? [Re: Shroomslip]
    #22209300 - 09/08/15 08:33 PM (8 years, 4 months ago)

Quote:

Shroomslip said:
This is the same problem I had with mine. If I put in another HDD, it started fine, if I put in the second (bad) drive and put it as slave/secondary it would not boot up, it would just forever get stuck at starting windows. If I completely removed the second drive from the boot menu, it would still not start up. The only time it would start up, was then the drive was not physically connected to the computer. I'm no expert so I don't know why it would happen that way, but like I said, I spent about 2 days trying to figure it out and couldn't fix it. I don't remember everything I tried, but I tried a lot. All different sets of configurations and settings. Nothing worked.

And yes the external housing failed. It would power the drive and it would spin the discs, but you could never access any of the files and about 70% of the time, it wouldn't even "detect" the drive on the computer. The few times it did read the drive, I couldn't get into it.




You've described my situation exactly. I'm convinced you must be right and it's gone :sad:

I wonder if I can crack the fucker open (with gloves) and just load it into another HDD? It's not irreplaceable and I'm cheap. It just has at least 300 hours of game mods, android dev stuff, and pictures.... Eh, maybe I'll call a recovery place. Lol


--------------------

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OfflineThe Moose
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Re: What is agood forum for computer repair? [Re: Giftofdeprivation]
    #22209304 - 09/08/15 08:34 PM (8 years, 4 months ago)

In relation to wiping your BIOS, a lot of motherboards have a jumper pin, usually near the battery, that has a couple settings. There is one setting you can put it on to wipe the BIOS settings and then you swap it back to normal. Not sure on the models that use this but worth a look.

Have you tried using the HD causing issues with another motherboard?


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OfflineGiftofdeprivation
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Re: What is agood forum for computer repair? [Re: makaveli8x8]
    #22209308 - 09/08/15 08:35 PM (8 years, 4 months ago)

I don't remember if I did or not. Fuggit, here goes nothing! BRB


--------------------

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Invisiblemoonrockmushy
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Re: What is agood forum for computer repair? [Re: Giftofdeprivation]
    #22209314 - 09/08/15 08:36 PM (8 years, 4 months ago)

It sounds alot like a power supply problem I had. 

What sort of rig are you running?  Is it built using mismatched parts or do you already know all these components are compatible?


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InvisibleAtreyu
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Re: What is agood forum for computer repair? [Re: The Moose]
    #22209317 - 09/08/15 08:36 PM (8 years, 4 months ago)

I've used PChelpforum.com with success.


--------------------


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OfflineGiftofdeprivation
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Re: What is agood forum for computer repair? [Re: The Moose]
    #22209318 - 09/08/15 08:36 PM (8 years, 4 months ago)

Quote:

The Moose said:
Have you tried using the HD causing issues with another motherboard?



Two. :frown:

The BIOS reset completely, including date/time, so I think pulling the battery did it.... Which is to say, it didn't do it, in relation to the boot issue.


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Re: What is agood forum for computer repair? [Re: The Moose]
    #22209320 - 09/08/15 08:37 PM (8 years, 4 months ago)

I wouldn't call it gone yet, the fact you can see the files means its still working to some extent, again it could just be a corrupt OS, that doesn't mean the hard drive is bad.

infact there are hard drive cd's you can burn that will load from boot, to check your hard drive to see if it is still good.  western digital for example has it on their website, burn it to a cd or flash drive, load it, test the drive

again try to get windows cd to boot


--------------------
We were sent to hell for eternity :hellfire: Ø:omgawesome:h®
We play on earth to pass the time :foreheadslap:

Over-population the root of all Evil-brings the Elites Closer to the gates.


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OnlineShroomslip
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Re: What is agood forum for computer repair? [Re: Giftofdeprivation] * 1
    #22209323 - 09/08/15 08:37 PM (8 years, 4 months ago)

If you wanna go that route, you can try. The chance you will fail will be about 98% though. It's very difficult to do for the general person. You don't have all the calibration tools, and everything in a drive is built to an exact spec. The donor drive to read the discs also has to be the exact same model of the bad drive. If it's only a 1 disc drive, you stand a bit better of a chance of just switching out the discs. If not, you're pretty much going to destroy the disc getting it in.

If you have a SAB, you can increase your chances of success slightly. Wear gloves. Treat it like it were a bomb. Takes very specific notes of what disc (if working with more than one) goes where and which way they face.

If you do this though and fuck up, I kinda doubt anyone is going to be able to go back and recover the files after the fact.


--------------------
With my face against the floor I can’t see who knocked me out of the way.
I don’t want to get back up but I have to so it might as well be today.
Nothing appeals to me no one feels like me, I’m too busy being calm to disappear.
I’m in no shape to be alone contrary to the shit that you might hear.


You can't wake up, this is not a dream. You're part of a machine, you are not a human being
With your face all made up, living on a screen. Low on self esteem, so you run on gasoline


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OfflineThe Moose
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Re: What is agood forum for computer repair? [Re: Giftofdeprivation] * 1
    #22209329 - 09/08/15 08:38 PM (8 years, 4 months ago)

If it caused the same issues with the other boards than that drive is fucking everything up.

IE Your BIOS is fine so just hammer the drive. :shrug:

My suggestion would be recover the data if possible then wipe the drive.


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Re: What is agood forum for computer repair? [Re: Shroomslip] * 1
    #22209332 - 09/08/15 08:39 PM (8 years, 4 months ago)

if you don't have a windows cd for some reason, you can download a windows repair disc instead that just has the repair files on it


--------------------
We were sent to hell for eternity :hellfire: Ø:omgawesome:h®
We play on earth to pass the time :foreheadslap:

Over-population the root of all Evil-brings the Elites Closer to the gates.


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OfflineGiftofdeprivation
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Re: What is agood forum for computer repair? [Re: moonrockmushy]
    #22209333 - 09/08/15 08:39 PM (8 years, 4 months ago)

the two other computers I've tried the HDD in are my roommates. He's not too tech savvy, I don't think, but he said he built the desktop himself and got the lappy off CL and they seem like some remarkable machines compared to what I'm used to.

I had thought strongly that his desktop power supply wasn't cutting it, but when I plugged it into his lappy and the same issues happened, I started thinking it might be the power on the HDD is corrupted.


--------------------

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Re: What is agood forum for computer repair? [Re: Giftofdeprivation] * 1
    #22209354 - 09/08/15 08:43 PM (8 years, 4 months ago)

if that's SATA, I think you can just plug that into an external SATA slot if one of your guys computers has one of those, then you can plug it in AFTER boot. 

You said it only stops bootup when the DATA cable is plugged it.  SO the reason your friends computers aren't booting is because they think that hard drive is the PRIMARY hard drive and its trying to boot to it.  there are dos programs that you can set that hard drive to non primary I forgot what its called

but its not the power doing it or having just the power plugged in would cause it


--------------------
We were sent to hell for eternity :hellfire: Ø:omgawesome:h®
We play on earth to pass the time :foreheadslap:

Over-population the root of all Evil-brings the Elites Closer to the gates.


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Re: What is agood forum for computer repair? [Re: makaveli8x8]
    #22209363 - 09/08/15 08:45 PM (8 years, 4 months ago)

if your willing to risk frying motherboards and computers you could wait to plug the SATA cable in on your friends computers after bootup, do it on the hard drive side to slightly reduce damage to their motherboards, with their permission of course


--------------------
We were sent to hell for eternity :hellfire: Ø:omgawesome:h®
We play on earth to pass the time :foreheadslap:

Over-population the root of all Evil-brings the Elites Closer to the gates.


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OfflineGiftofdeprivation
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Re: What is agood forum for computer repair? [Re: makaveli8x8]
    #22209366 - 09/08/15 08:46 PM (8 years, 4 months ago)

F10 did some Edit boot options screen that I couldn't really do anything with. That was weird. I think different brands of motherboards/BIOSes have different buttons that do different things on startup. eg, on the desktop, F12 takes me to boot list, where as it's F8 on both the lappys.


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Re: What is agood forum for computer repair? [Re: Giftofdeprivation]
    #22209380 - 09/08/15 08:50 PM (8 years, 4 months ago)

mine does that too, its the bios boot options, which are different than the OS boot options.  The OS stuff is on the hard drive which is having problems (or a CD like I keep mentioning which I still don't know if you have tried effectively yet)


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Re: What is agood forum for computer repair? [Re: makaveli8x8] * 1
    #22209387 - 09/08/15 08:51 PM (8 years, 4 months ago)

have your friends burn you a windows repair disc, they don't even have to download anything, its already on their computers if its the same version of windows, others might work too who knows



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Re: What is agood forum for computer repair? [Re: makaveli8x8]
    #22209389 - 09/08/15 08:52 PM (8 years, 4 months ago)

So, I already risked their motherboards doing that (oops, the hot swapping thing I mentioned). In windows and the recovery, it's doesn't show up.

I don't think SATA has primary and slave drives. I think it's just determined by the BIOS which one boots first. Like I said, I assigned either the Windows 8.1 DVD I had, or the good HDD first and even went so far as to disable the faulty one from boot, yet somehow it still affects boot. :shrug:

This just bites the big-one. I'll ask around for an external docking thingy for the HDD among my friends, but I think I'm just going to put the thing to rest. I'm so lost, it's gotta just be faulty hardware.

Unless something else comes to mind??? Either way, THANK YOU ALL SOOOOOO MUCH for all your help and attention on this issue. This has been killing me the last couple days, so I really appreciate talking it out, lol!


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Re: What is agood forum for computer repair? [Re: Giftofdeprivation] * 1
    #22209392 - 09/08/15 08:53 PM (8 years, 4 months ago)

Yeah all the different models and stuff will have different functions for the F-buttons. Some will over lap of course, because there's only so many F-buttons on a standard keyboard, but it's not universal. Every single time I have to use those, I have restart the computer a dozen times to find what I'm looking for. :lol:


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Re: What is agood forum for computer repair? [Re: Giftofdeprivation]
    #22209397 - 09/08/15 08:55 PM (8 years, 4 months ago)

no I wasn't talking about primary/slave, I was talking about partition being primary/non.

so your saying you had the hard drive plugged into the power and the SATA cable unplugged. you booted all the way into windows, logged in, then plugged the SATA cable in, and nothing happened?????????



and when you assaigned the windows dvd drive, it acted like it was booting to windows and froze???


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We play on earth to pass the time :foreheadslap:

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Re: What is agood forum for computer repair? [Re: makaveli8x8] * 1
    #22209413 - 09/08/15 09:00 PM (8 years, 4 months ago)

well like I said find the brand of harddrive that is and most manufactors have a program on the website to check to see if its still good, and it will also check its warrenty (nifty)  and you might get a free hard drive if its still covered.


also, there are dos programs for copying hard drives, you already said you could see the files in dos, so you should be able to transfer them to yoru other hard drive via dos.

there are dos commands to do it but can be tricky and risky if you do it wrong.

otherwise do some googling for free software to do it, cnet I believe has software maybe I dunno, Norton ghost or something, I dunno bunch of shit out there


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We play on earth to pass the time :foreheadslap:

Over-population the root of all Evil-brings the Elites Closer to the gates.


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Re: What is agood forum for computer repair? [Re: makaveli8x8]
    #22209420 - 09/08/15 09:01 PM (8 years, 4 months ago)

Oh, I guess I was confused by what you had meant. My knowledge here is pretty only as deep as these projects have taken me :lol:

There are no partitions. It's one drive (not partitioned) and another drive (not partitioned). The only thing I know how to change is the boot sequence (like I said, disabling the faulty one altogether).

But no, with the power plugged into the faulty drive, regardless if the data cable is in or not, it won't boot. The disk leads it to the blue logo, then froze (or moves into a black screen) and the other HDD with windows on it leads to the "starting windows" screen, where there are endless animations.


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Re: What is agood forum for computer repair? [Re: makaveli8x8]
    #22209434 - 09/08/15 09:05 PM (8 years, 4 months ago)

Quote:

makaveli8x8 said:
well like I said find the brand of harddrive that is and most manufactors have a program on the website to check to see if its still good, and it will also check its warrenty (nifty)  and you might get a free hard drive if its still covered.


also, there are dos programs for copying hard drives, you already said you could see the files in dos, so you should be able to transfer them to yoru other hard drive via dos.



I think this is my next step. That and calling geek squad and stuff to price HDD recovery.

Quote:

there are dos commands to do it but can be tricky and risky if you do it wrong.


Dude, I would be all over that! I know how from android dev ish. I just don't know how to boot into DOS/CMOS. Everyone says F8, but that doesn't work :shrug:


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Re: What is agood forum for computer repair? [Re: Giftofdeprivation] * 1
    #22209451 - 09/08/15 09:10 PM (8 years, 4 months ago)

yah its either the safemode menu, a cd, a flash drive.  I really don't understand why yoru hard drive is stopping the cd from loading that part really gets me.  it must be freezing it when it checks whats all connected to the computer, but you say it does it even with the data cable out.........so I guess that means a short but your computer turns on with it plugged in.





I HAVE AN IDEA DING DING DING

take your FRIENDS computer and power it up WITH YOUR FRIENDS COMPUTER, then use the data cable on YOUR COMPUTER.  the power cable can't freeze YOUR computer because its not getting powered by it :yesnod:


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We play on earth to pass the time :foreheadslap:

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Re: What is agood forum for computer repair? [Re: makaveli8x8]
    #22209483 - 09/08/15 09:16 PM (8 years, 4 months ago)

Haha, I like where you went with that! Unfortunately it's because I got there before posting the thread :crazy: Great minds :lol:

Unfortunately, I have no means to do so, though. The laptops HDD connections are integrated into the MB and don't have separate cords that come out. I also don't have a SATA power (female) to SATA power(f) connection, which would do the trick.

Like I said, I'll ask around for an external docking thingy (or SATA to SATA connection), but idk if I'm going to buy one, when it might be the same cost to get it recovered. Gotta do some research.

I'm going to stop replying to this thread for today. My brain is fried and I need to BS for a bit. I'll check back to see what you guys have come up with (and what I find with my research) soon!


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Edited by Giftofdeprivation (09/08/15 09:19 PM)


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