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Offlineblojo02184
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Registered: 05/15/13
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Multiple Upload not working
    #19280270 - 12/15/13 05:05 PM (10 years, 1 month ago)

I have tried to upload about 10 photos tonight, each in their own upload space on the upload page.
Meaning i hit upload, selected one file, and enter ten times.

it hit finished, but stayed at processing...

Trying to get these uploaded before my time runs out... any help would be greatly appreciated.


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OfflineYthanA
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Registered: 08/08/97
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Loc: NY/MA/VT Borderlands Flag
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Re: Multiple Upload not working [Re: blojo02184]
    #19281433 - 12/15/13 09:39 PM (10 years, 1 month ago)

I'm really sorry about that. We have a known issue with iOS devices and the image upload form. It's taking a while to properly fix because I don't have an iPhone or iPad to test with. However, there is a workaround. On the upload page, please make sure to check the box at the bottom that says "Use alternate upload method? (Check this if you have problems with your uploads not completing.)" You won't get a progress bar, but it should work from your phone.

I also extended your supporter account by a day so you have a little extra time to get this taken care of. Please let me know if you have any problems!


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Offlineblojo02184
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Re: Multiple Upload not working [Re: Ythan]
    #19282725 - 12/16/13 08:00 AM (10 years, 1 month ago)

I noticed that this morning actually haha Thank You

But i was not using an IPAD or Ios, or uploading from my phone.
It was my laptop.

I will try again now, and inform you in about 15 minutes wether i was lucky or not.
Sorry to hear about your issues with not having an Ios or IPAD available for use with testing.

Would having one make things easier i take it? I may find something for ya, if so ill let you know.

Thanks again Ythan


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Offlineblojo02184
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Registered: 05/15/13
Posts: 3,525
Loc: Maine
Last seen: 10 months, 3 days
Re: Multiple Upload not working [Re: blojo02184]
    #19282749 - 12/16/13 08:13 AM (10 years, 1 month ago)

The alternate upload doesnt work for me.
windows 7 Build 7601
Google Chrome

just pops up that the webpage is not located there anymore.
im just going to spend the time and do them one by one haha

Thank you for your help Ythan

And Happy Holidays


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OfflineYthanA
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Re: Multiple Upload not working [Re: blojo02184]
    #19282784 - 12/16/13 08:25 AM (10 years, 1 month ago)

Hehe, don't thank me now, I haven't actually helped yet. :wink: How big is the combined upload that you're attempting? If the images are more than 32MB total the upload will fail. Also, we support mass-uploads via .zip files, if you compress all the images and upload the zip, does that work?

Happy holidays to you too! :cheers:


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