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OfflineMabel
Stranger
Female


Registered: 08/30/13
Posts: 28
Last seen: 10 years, 1 month
Can anyone help me with a cable bill question?
    #18802440 - 09/05/13 08:09 AM (10 years, 5 months ago)

I know, this isn't my cable company. But fear of getting screwed, I didn't want to ask them. I hope you understand.
Here is my question: I got my paper statement in the mail (Which is odd, cause I go paperless?) and it said I owed 140 dollars. Which is fine. It makes sense. Though I usually only pay 110. I think I had an extra charge from something a while ago. Here is the thing. I log on to pay my bill on my account, and it says I only owe 15 cents for september. But it says on August 28th I owed 140. I never paid that, cause it wasn't due, and I just got the bill. That's actually the date I got the bill. So... Do I owe 140, or do I owe the 15 cents it's saying I owe?
I mean, if they made a mistake and only want me to pay 15 cents, I'll gladly do that.


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:snowman:


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Offlinejvm
I knew the pieces fit!
Male User Gallery


Registered: 05/08/07
Posts: 2,031
Loc: Cleveland, Ohio Flag
Last seen: 1 year, 6 months
Re: Can anyone help me with a cable bill question? [Re: Mabel]
    #18802441 - 09/05/13 08:12 AM (10 years, 5 months ago)

you owe $140 for august and the .15 is accumulating for next months bill.


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OfflineMabel
Stranger
Female


Registered: 08/30/13
Posts: 28
Last seen: 10 years, 1 month
Re: Can anyone help me with a cable bill question? [Re: jvm]
    #18802456 - 09/05/13 08:18 AM (10 years, 5 months ago)

You see, that makes sense and all. But I click the "Pay my bill now" button, it doesn't even ask me to pay the 140. It lists it like this;
Previous Balance - .15
Current Balance - .15
Pay now? - .15
It won't even let me pay the 140. Sadly, I think I'll have to call them. Why do cable companies have to be such a pain in the ass?


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:snowman:


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OfflineTheWiz
Happy Little Shroom
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Registered: 11/21/11
Posts: 191
Loc: Southern IL
Last seen: 3 years, 4 months
Re: Can anyone help me with a cable bill question? [Re: Mabel]
    #18802787 - 09/05/13 10:44 AM (10 years, 5 months ago)

Pay the 15 cents and see what happens.  If your cable gets shut off, call, get it sorted out and pay the $140.  If it doesn't, you just saved $139.85.


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I'd hit it.


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OfflineGloomShroom
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 User Gallery

Registered: 09/04/13
Posts: 90
Last seen: 10 years, 1 month
Re: Can anyone help me with a cable bill question? [Re: TheWiz]
    #18802796 - 09/05/13 10:46 AM (10 years, 5 months ago)

I second that. ^^^^


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