|
Some of these posts are very old and might contain outdated information. You may wish to search for newer posts instead.
|
fiddle



Registered: 04/10/08
Posts: 1,769
Loc: PNW
|
Sporedepot order not received (Updated: Received. Thanks, TSD!)
#18165801 - 04/25/13 11:12 AM (10 years, 9 months ago) |
|
|
UPDATE: ORDER RECEIEVED; Thanks, TSD. (Don't want any confusion, they're great vendors. See further down in the thread)
Put in an order for a pack of spore syringes from spore depot about three weeks ago. Up until a week ago the shipping info had not gone past clearing customs and then it says the shipment is delivered back to the warehouse it was shipped from in Indiana.
I realize this is likely resolvable with proper receipts but I have yet to receive a reply to any contact-us emails I've sent. Thought I'd post here before trying to get in contact with them over social media though.
Does anyone know of a better way to contact spore depot than their contact-us web form?
UPDATE: Order received, details in a post further down. Thanks, TSD!
-------------------- Tickle my bassline.
Edited by fiddle (05/15/13 07:06 PM)
|
BloodKil
Mangler av era mödrar slida


Registered: 03/16/13
Posts: 920
Last seen: 2 months, 9 days
|
Re: Sporedepot order not received [Re: fiddle]
#18166117 - 04/25/13 12:21 PM (10 years, 9 months ago) |
|
|
Actually just came on to write up a review for them myself. My order got here quick as crap, but I didn't have any pesky boarders to cross like it seems you do. Customs can be and is a bitch for things, even if perfectly legal in the country you ordered from.
If you are seriously having issues contacting them I would suggest trying to pm sporedepot through this site (though I'm sure they will see your post either way)
|
zMan
zMan


Registered: 09/08/12
Posts: 2,191
|
Re: Sporedepot order not received [Re: BloodKil]
#18167354 - 04/25/13 04:16 PM (10 years, 9 months ago) |
|
|
I think that is your best bet. Not sure how long you have waited but I had a response within 2 business days.
-------------------- Information for everyone: http://www.mushroomvideos.com Are your grains or spawn clean? CLICK THIS CHECKLIST
|
the spore depot
Vendor


Registered: 05/31/12
Posts: 496
Last seen: 5 years, 6 months
|
Re: Sporedepot order not received [Re: zMan]
#18168045 - 04/25/13 06:40 PM (10 years, 9 months ago) |
|
|
maddlevi , sorry for not getting back to you quicker been busy of late, PM me your order number and I will investigate promptly...
-------------------- the spore depot
|
zMan
zMan


Registered: 09/08/12
Posts: 2,191
|
|
^ This guy, what I tell ya. I feel like spore depot PR or something.
-------------------- Information for everyone: http://www.mushroomvideos.com Are your grains or spawn clean? CLICK THIS CHECKLIST
|
BovineScattologist


Registered: 02/10/13
Posts: 968
Last seen: 10 years, 3 months
|
Re: Sporedepot order not received [Re: zMan]
#18169586 - 04/25/13 11:07 PM (10 years, 9 months ago) |
|
|
TSD is awesome bar-none! My one and ONLY vendor!
|
mike-ologist
appreciator of life



Registered: 11/28/12
Posts: 1,103
Last seen: 30 minutes, 6 seconds
|
|
I think im gonna get down on their edible culture deal
|
Dr.Mind_BendEr
Mad Scientist


Registered: 04/11/13
Posts: 39
Loc: The Farm
Last seen: 10 years, 8 months
|
Re: Sporedepot order not received [Re: mike-ologist]
#18171195 - 04/26/13 10:28 AM (10 years, 9 months ago) |
|
|
The Spore Depot is the JAM! Best Service EVER
As for your order, Customs... TSD is USA, you might have better luck trying Domestic retailers to you.
As said above, customs is a bitch, packages can literally take 2 - 4 weeks International
--------------------

|
MadSeasonStudent
Enjoying Life



Registered: 08/26/12
Posts: 758
Loc: Swinging on the spiral
Last seen: 1 month, 1 day
|
|
And did you notice the reply that was given by the TSD?, that's how it works in real life. Never had an issue with The Spore Depot, 3 days from ordering to my door. Every time.
|
fiddle



Registered: 04/10/08
Posts: 1,769
Loc: PNW
|
|
Hey, just posting to let everyone know the issue has been fixed.
It was an error on my part (incorrect address) that caused the order to not arrive. TSD staff got in contact with me quickly after posting this to fix the issue. They re-shipped my order for free even though it was my fault .
Thanks a bunch guys, you'll be keeping my business.
-------------------- Tickle my bassline.
|
mike-ologist
appreciator of life



Registered: 11/28/12
Posts: 1,103
Last seen: 30 minutes, 6 seconds
|
Re: Sporedepot order received [Re: fiddle]
#18270460 - 05/15/13 06:59 PM (10 years, 9 months ago) |
|
|
My only word of wisdom on this is try to get into contact with the vendor before posting a thread like this, and give them about two weeks for a reply; as all our vendors get lots of orders to sort through and this takes time to to ensure quality. All in all the spore depot is a great vendor and I will be ordering from them asap
|
fiddle



Registered: 04/10/08
Posts: 1,769
Loc: PNW
|
|
Yep, this thread was made because initially they did not respond to my customer service message (waited about a week). All in all, I'm very happy with their service.
-------------------- Tickle my bassline.
|
zMan
zMan


Registered: 09/08/12
Posts: 2,191
|
Re: Sporedepot order received [Re: fiddle]
#18270545 - 05/15/13 07:14 PM (10 years, 9 months ago) |
|
|
I hope you put down my address by accident
-------------------- Information for everyone: http://www.mushroomvideos.com Are your grains or spawn clean? CLICK THIS CHECKLIST
|
mike-ologist
appreciator of life



Registered: 11/28/12
Posts: 1,103
Last seen: 30 minutes, 6 seconds
|
Re: Sporedepot order received [Re: zMan]
#18270593 - 05/15/13 07:25 PM (10 years, 9 months ago) |
|
|
I want to try to grow a glow in the dark from tsd
|
|