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Invisiblefiddle
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Registered: 04/10/08
Posts: 1,769
Loc: PNW
Sporedepot order not received (Updated: Received. Thanks, TSD!)
    #18165801 - 04/25/13 11:12 AM (10 years, 9 months ago)

UPDATE: ORDER RECEIEVED; Thanks, TSD. (Don't want any confusion, they're great vendors. See further down in the thread)

Put in an order for a pack of spore syringes from spore depot about three weeks ago. Up until a week ago the shipping info had not gone past clearing customs and then it says the shipment is delivered back to the warehouse it was shipped from in Indiana.

I realize this is likely resolvable with proper receipts but I have yet to receive a reply to any contact-us emails I've sent. Thought I'd post here before trying to get in contact with them over social media though.

Does anyone know of a better way to contact spore depot than their contact-us web form?


UPDATE: Order received, details in a post further down. Thanks, TSD!


--------------------
Tickle my bassline.


Edited by fiddle (05/15/13 07:06 PM)


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OfflineBloodKil
Mangler av era mödrar slida
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Registered: 03/16/13
Posts: 920
Last seen: 2 months, 9 days
Re: Sporedepot order not received [Re: fiddle]
    #18166117 - 04/25/13 12:21 PM (10 years, 9 months ago)

Actually just came on to write up a review for them myself.  My order got here quick as crap, but I didn't have any pesky boarders to cross like it seems you do.  Customs can be and is a bitch for things, even if perfectly legal in the country you ordered from.

If you are seriously having issues contacting them I would suggest trying to pm sporedepot through this site (though I'm sure they will see your post either way)


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InvisiblezMan
zMan


Registered: 09/08/12
Posts: 2,191
Re: Sporedepot order not received [Re: BloodKil]
    #18167354 - 04/25/13 04:16 PM (10 years, 9 months ago)

I think that is your best bet. Not sure how long you have waited but I had a response within 2 business days.


--------------------
Information for everyone: http://www.mushroomvideos.com
Are your grains or spawn clean? CLICK THIS CHECKLIST


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Offlinethe spore depot
Vendor


Registered: 05/31/12
Posts: 496
Last seen: 5 years, 6 months
Re: Sporedepot order not received [Re: zMan]
    #18168045 - 04/25/13 06:40 PM (10 years, 9 months ago)

maddlevi , sorry for not getting back to you quicker been busy of late, PM me your order number and I will investigate promptly...


--------------------
the spore depot


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InvisiblezMan
zMan


Registered: 09/08/12
Posts: 2,191
Re: Sporedepot order not received [Re: the spore depot]
    #18168140 - 04/25/13 06:53 PM (10 years, 9 months ago)

^ This guy, what I tell ya. I feel like spore depot PR or something.


--------------------
Information for everyone: http://www.mushroomvideos.com
Are your grains or spawn clean? CLICK THIS CHECKLIST


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OfflineBovineScattologist
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Registered: 02/10/13
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Re: Sporedepot order not received [Re: zMan]
    #18169586 - 04/25/13 11:07 PM (10 years, 9 months ago)

TSD is awesome bar-none! My one and ONLY vendor!


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Offlinemike-ologist
appreciator of life
Male


Registered: 11/28/12
Posts: 1,103
Last seen: 30 minutes, 6 seconds
Re: Sporedepot order not received [Re: BovineScattologist]
    #18169828 - 04/26/13 12:12 AM (10 years, 9 months ago)

I think im gonna get down on their edible culture deal :smile:


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OfflineDr.Mind_BendEr
Mad Scientist


Registered: 04/11/13
Posts: 39
Loc: The Farm
Last seen: 10 years, 8 months
Re: Sporedepot order not received [Re: mike-ologist]
    #18171195 - 04/26/13 10:28 AM (10 years, 9 months ago)

The Spore Depot is the JAM! Best Service EVER

As for your order, Customs...  TSD is USA, you might have better luck trying Domestic retailers to you.

As said above, customs is a bitch, packages can literally take 2 - 4 weeks International


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OfflineMadSeasonStudent
Enjoying Life
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Registered: 08/26/12
Posts: 758
Loc: Swinging on the spiral
Last seen: 1 month, 1 day
Re: Sporedepot order not received [Re: Dr.Mind_BendEr]
    #18173096 - 04/26/13 05:44 PM (10 years, 9 months ago)

And did you notice the reply that was given by the TSD?, that's how it works in real life. Never had an issue with The Spore Depot, 3 days from ordering to my door.
Every time.


--------------------



Frank
The best grower on Shroomery
https://www.shroomery.org/forums/showflat.php/Number/17897163#17897163



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Invisiblefiddle
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Posts: 1,769
Loc: PNW
Re: Sporedepot order received [Re: MadSeasonStudent]
    #18270432 - 05/15/13 06:51 PM (10 years, 9 months ago)

Hey, just posting to let everyone know the issue has been fixed.

It was an error on my part (incorrect address) that caused the order to not arrive. TSD staff got in contact with me quickly after posting this to fix the issue. They re-shipped my order for free even though it was my fault :eek:.

Thanks a bunch guys, you'll be keeping my business.


--------------------
Tickle my bassline.


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Offlinemike-ologist
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Registered: 11/28/12
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Last seen: 30 minutes, 6 seconds
Re: Sporedepot order received [Re: fiddle]
    #18270460 - 05/15/13 06:59 PM (10 years, 9 months ago)

My only word of wisdom on this is try to get into contact with the vendor before posting a thread like this, and give them about two weeks for a reply; as all our vendors get lots of orders to sort through and this takes time to to ensure quality. All in all the spore depot is a great vendor and I will be ordering from them asap :smile:


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Invisiblefiddle
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Re: Sporedepot order received [Re: mike-ologist]
    #18270486 - 05/15/13 07:04 PM (10 years, 9 months ago)

Yep, this thread was made because initially they did not respond to my customer service message (waited about a week). All in all, I'm very happy with their service. :smile:


--------------------
Tickle my bassline.


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InvisiblezMan
zMan


Registered: 09/08/12
Posts: 2,191
Re: Sporedepot order received [Re: fiddle]
    #18270545 - 05/15/13 07:14 PM (10 years, 9 months ago)

I hope you put down my address by accident :cheers:


--------------------
Information for everyone: http://www.mushroomvideos.com
Are your grains or spawn clean? CLICK THIS CHECKLIST


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Offlinemike-ologist
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Male


Registered: 11/28/12
Posts: 1,103
Last seen: 30 minutes, 6 seconds
Re: Sporedepot order received [Re: zMan]
    #18270593 - 05/15/13 07:25 PM (10 years, 9 months ago)

I want to try to grow a glow in the dark from tsd :smile:


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