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TIPSYQUO
Hobbyist

Registered: 08/10/11
Posts: 73
Loc: MN USA
Last seen: 11 years, 5 months
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SPOREWORKS
#15079146 - 09/14/11 05:38 PM (12 years, 5 months ago) |
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I just don't get it. I ordered from sporeworks on 8/27/11 Received 9/8/11. My box was beaten to hell. I opened the box and the packing Styrofoam beads were all pushed to one side and the syringes the other side being exposed to the damage.. My 2 syringes lost their solution and soaked everything in the bag. I posted a thread containing pictures of the damage HERE.
I contacted Sporeworks by email that same day (9/8/11). I was a little worried about everything. But shortly after sporeworks responded to my ticket with this
Quote:
Thu, Sep 8 2011 12:53pm - Robert . We're very sorry to hear about the condition in which your shipment arrived. We ship a lot of spore syringes, and it is rare for them to end up in this condition. However we'll be more than happy to get you fresh replacement material on your way. I'm showing that your order was originally placed on August 27th, and that we received your mail order payment on Sept 2nd. It left our shipping center on the 3rd, so it may have been the holiday weekend that wasn't so kind of it in transit.
Expect fresh replacement material to arrive shortly by mail.
I was very surprised by how quickly they replied and no questions asked they were sending me my replacement spores! But i realized they never gave me a tracking number! So i replied asking about my tracking number and they said.
Quote:
Fri, Sep 9 2011 11:57am - Robert . We'll get the tracking number forwarded over to you, but we have a bit of a delay in our shipping office right now. It may be Monday before this is able to be out the door, but we'll try and make it sooner.
Thanks for your patience and understanding.
So no big deal i guess. At the time i was thinking Monday is only 4 days away from now and thats not that long of a wait! I should have my spores by the Friday on the 16th ( ) if I'm lucky!
It is now Monday Sep 12th 2011. I replied to the ticket about my tracking number and asked if my order was shipped out yet. I was expecting a reply very quickly like usual. I'm already really antsy and have been waiting for my spores since 8/27/11, 16 days. But i didn't receive any reply. I went to bed woke up to check my email still no reply. waited another day and still no reply!
It is now Wednesday Sep 14th 2011 and i still haven't gotten a reply... I'm pretty worried. I know he said the shipping office was a bit delayed but that shouldnt be any reason to not reply to my ticket. I just wish i knew what the status of my order was. I have been patient enough i have been waiting 18 days in all. Ahhhhhh i just want my spores i hate waiting. I really wonder why robert hasnt replied to me yet. From everything i hear he is a great guy and never lets down his customers. I hate to admit it but i feel pretty let down..
On a side note.. does anyone know about when they will have APE and Albino A+ back in stock? Originally i was going to order those 2 spores but they were currently out so i got PE instead. I'm really interested in the Albinos but they are always out of stock! I really wanna get my hands on some but my pockets are a little steep right now and I'm sure when i order next they will be out of stock again hahaha.
-------------------- Police
Edited by TIPSYQUO (09/14/11 06:01 PM)
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eLShaMukO



Registered: 04/28/10
Posts: 1,686
Loc: far away
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Quote:
What really sucks is i PC'ED MANY jars prior to receiving my order so i could be ready to inoculate which are now useless...
dont say this, spores are for microscopic use only .
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TIPSYQUO
Hobbyist

Registered: 08/10/11
Posts: 73
Loc: MN USA
Last seen: 11 years, 5 months
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Of course they are.. Where did i say that
I cant wait to use my new High Magnification Biological National Optical
-------------------- Police
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eLShaMukO



Registered: 04/28/10
Posts: 1,686
Loc: far away
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i just quoted you and you edited your post.
its a good thing anyways
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Edited by eLShaMukO (09/14/11 06:15 PM)
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TIPSYQUO
Hobbyist

Registered: 08/10/11
Posts: 73
Loc: MN USA
Last seen: 11 years, 5 months
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Yeah those were jars for my morels i had a little bit of confusion lol
Does anyone know what course of action i should take? I guess i should just be patient and wait for Robert to reply? You think he would have replied in 6 days right? I am really beginning to worry...
-------------------- Police
Edited by TIPSYQUO (09/14/11 06:28 PM)
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eLShaMukO



Registered: 04/28/10
Posts: 1,686
Loc: far away
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be patient man,you are in good hands.
sporeworks has an excellent reputation.
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TIPSYQUO
Hobbyist

Registered: 08/10/11
Posts: 73
Loc: MN USA
Last seen: 11 years, 5 months
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I know i heard they are the best. I still refuse to order from another company. I just think I'm having a stroke of bad luck. I mean they said they would send it out monday if not sooner. They wont even reply to my messages..
-------------------- Police
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The Influence
Free Sheeks



Registered: 03/30/11
Posts: 6,067
Loc: Not Wisconsin
Last seen: 4 months, 20 days
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Give them time, it was not their fault, more like USPS, and they have no legal obligation to fix the problem. I would just wait it out man. If your in that big of a rush order from somewhere else there are plenty of good vendors here. I used Ralphster's and will continue to do so all my days of microscopy. (Unless of course he doesn't have what I want). Goodluck man.
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xShroomerx
Pupil_Expander

Registered: 08/15/11
Posts: 133
Last seen: 4 months, 3 days
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Quote:
TIPSYQUO said: On a side note.. does anyone know about when they will have APE and Albino A+ back in stock? Originally i was going to order those 2 spores but they were currently out so i got PE instead. I'm really interested in the Albinos but they are always out of stock! I really wanna get my hands on some but my pockets are a little steep right now and I'm sure when i order next they will be out of stock again hahaha.
Both in stock today! Actually, the Albino A+ has been in stock all week, and really for a the past month I think (I've never seen it out of stock)
But ya, APE's been in stock for the past two days on the site! You can also sometimes call in and ask about stock if APE's out of stock on the site, sometimes they will tell you to go ahead and order PE and mention in the notes you want APE instead and they'll get it to you but just hadn't put it back in stock on the site yet is all. So, get there now and you can order both for sure!
Edited by xShroomerx (09/14/11 11:52 PM)
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TIPSYQUO
Hobbyist

Registered: 08/10/11
Posts: 73
Loc: MN USA
Last seen: 11 years, 5 months
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I have been calling and emailing them and still no reply! Tomorrow will be a week from when i last talked to anyone at sporeworks.. Did they just say forget about me or what? I mean they could atleast contact me and tell me the status..  I do not have the money to order anything right now or i would.
EDIT--------
OKAY... I finally got ahold of sporeworks. I guess they already sent out the order and the reason for the delay was the lady the ships was out sick last week and his wife had a baby! Congratz! I knew they wouldnt let me down Should be here by saturday!
-------------------- Police
Edited by TIPSYQUO (09/15/11 01:18 PM)
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