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Ballerium
Little Black Spot on the Sun



Registered: 10/03/10
Posts: 11,025
Loc: GA
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Supporter Account Help
#14232883 - 04/03/11 07:36 PM (12 years, 9 months ago) |
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I just bought a 1 month supporter account but I'm having trouble activating it. From what I have gathered from reading other people's threads with this problem, there's supposed to be a second e-mail sent from Shroomery with an activation link for my account.
I never did get the second e-mail. The only thing I got was the receipt invoice from Google:
Order date: Apr 3, 2011 6:15 PM PDT Google order number: xxxxxxxxxxxxxx Shipping Status Qty Item Price Not yet shipped 1 Supporter Account 1 Month - One Month Subscription $5.00 Tax (GA) : $0.00 Total: $5.00
I used a different e-mail address for Shroomery than I used for purchasing the supporter account, which I thought might be the problem. But I have not received an e-mail at either address.
Any help is greatly appreciated 
Edit: Removed order number -Seuss
Edited by Seuss (04/05/11 06:06 AM)
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Ythan
ᕕ( ᐛ )ᕗ


Registered: 08/08/97
Posts: 18,774
Loc: NY/MA/VT Borderlands
Last seen: 8 hours, 4 minutes
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Re: Supporter Account Help [Re: Ballerium]
#14232993 - 04/03/11 07:57 PM (12 years, 9 months ago) |
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Hmm... yeah that's correct, after your order is processed you should receive a separate e-mail containing an activation link. It would be sent to the address associated with your Google Checkout account. Not sure what the problem is, but I've received a few similar reports recently so I'll look into this and see if I can find an error on our side. In the meantime, please check your PMs for your activation link.
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Ballerium
Little Black Spot on the Sun



Registered: 10/03/10
Posts: 11,025
Loc: GA
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Re: Supporter Account Help [Re: Ythan]
#14233057 - 04/03/11 08:10 PM (12 years, 9 months ago) |
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Got the PM and the activation link. Thanks Ythan
-------------------- Beats and waves will take me to my grave and when I go there I know that I won't be alone 'cause I've been spotted, blotted, many many times before.
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Stopwhispering
The voodoo peoples




Registered: 05/01/10
Posts: 4,390
Loc: Melbourne
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Re: Supporter Account Help [Re: Ballerium]
#14254869 - 04/07/11 06:41 PM (12 years, 9 months ago) |
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Ythan, I am having similar problem with the 3 month account I just purchased. Was about to start a new post, and saw this so figured I may aswell tack it onto this one.
I have recieved my google reciept but no activation from shroomery.
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Ythan
ᕕ( ᐛ )ᕗ


Registered: 08/08/97
Posts: 18,774
Loc: NY/MA/VT Borderlands
Last seen: 8 hours, 4 minutes
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Hmm, weird... I wonder if something could have changed on Google's end that broke our shopping cart. Anyway, please check your PMs.
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Stopwhispering
The voodoo peoples




Registered: 05/01/10
Posts: 4,390
Loc: Melbourne
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Re: Supporter Account Help [Re: Ythan]
#14255359 - 04/07/11 08:15 PM (12 years, 9 months ago) |
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It's a bit odd indeed all my details are the same as when I last had a supporter account. 
Thanks a heap for the help
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Barakanaten
Ama-gi



Registered: 04/14/10
Posts: 6,163
Loc: PNW Mycosphere( Blessed C...
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New to cultivation? Have a Question? Because AMU We Q&A Know AMU Genetic Library Easy Felt  AMU  Official PNW Mushroom Hunting Season 2011"...Though in all else he may be as Saintly as St. Francis, in the pursuit of these ends he is more Satanic than Satan. He will betray his nearest and dearest without the slightest twitch of flesh or spirit. He is amoral." -Definition of a mushroom hunter by ~Angelo Pellegrini
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Ythan
ᕕ( ᐛ )ᕗ


Registered: 08/08/97
Posts: 18,774
Loc: NY/MA/VT Borderlands
Last seen: 8 hours, 4 minutes
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Please check your PMs.
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Barakanaten
Ama-gi



Registered: 04/14/10
Posts: 6,163
Loc: PNW Mycosphere( Blessed C...
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Re: Supporter Account Help [Re: Ythan]
#14318999 - 04/19/11 06:27 PM (12 years, 9 months ago) |
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Quote:
Ythan said: Please check your PMs. 
thank you Ythan
That was quick man
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New to cultivation? Have a Question? Because AMU We Q&A Know AMU Genetic Library Easy Felt  AMU  Official PNW Mushroom Hunting Season 2011"...Though in all else he may be as Saintly as St. Francis, in the pursuit of these ends he is more Satanic than Satan. He will betray his nearest and dearest without the slightest twitch of flesh or spirit. He is amoral." -Definition of a mushroom hunter by ~Angelo Pellegrini
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Barakanaten
Ama-gi



Registered: 04/14/10
Posts: 6,163
Loc: PNW Mycosphere( Blessed C...
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sent!
ordered another supporter account 15 hours ago 
excited for my friend to get his first supporter account can you fix me ...
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New to cultivation? Have a Question? Because AMU We Q&A Know AMU Genetic Library Easy Felt  AMU  Official PNW Mushroom Hunting Season 2011"...Though in all else he may be as Saintly as St. Francis, in the pursuit of these ends he is more Satanic than Satan. He will betray his nearest and dearest without the slightest twitch of flesh or spirit. He is amoral." -Definition of a mushroom hunter by ~Angelo Pellegrini
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Harold Hole
suck my substrate



Registered: 07/18/09
Posts: 748
Last seen: 8 years, 1 month
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I had the same thing happen to me today.....Can anyone help me get the second email? I ordered a 3 month early this morning and only got the first email. I checked, and it charged my bank already.
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Ythan
ᕕ( ᐛ )ᕗ


Registered: 08/08/97
Posts: 18,774
Loc: NY/MA/VT Borderlands
Last seen: 8 hours, 4 minutes
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Just to confirm, you got this worked out via support ticket right?
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Harold Hole
suck my substrate



Registered: 07/18/09
Posts: 748
Last seen: 8 years, 1 month
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Re: Supporter Account Help [Re: Ythan]
#14416596 - 05/07/11 09:13 PM (12 years, 8 months ago) |
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Sure did, and thanks for the response.
Edited by Harold Hole (05/07/11 09:18 PM)
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Barakanaten
Ama-gi



Registered: 04/14/10
Posts: 6,163
Loc: PNW Mycosphere( Blessed C...
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I got mine too thanks ythan.
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New to cultivation? Have a Question? Because AMU We Q&A Know AMU Genetic Library Easy Felt  AMU  Official PNW Mushroom Hunting Season 2011"...Though in all else he may be as Saintly as St. Francis, in the pursuit of these ends he is more Satanic than Satan. He will betray his nearest and dearest without the slightest twitch of flesh or spirit. He is amoral." -Definition of a mushroom hunter by ~Angelo Pellegrini
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