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Ralph_Canada
Ralph_Canada



Registered: 10/06/10
Posts: 49
Loc: Canada
Last seen: 10 years, 9 months
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RalphstersSpore Site Problems - FIXED
#14223888 - 04/01/11 10:55 PM (12 years, 9 months ago) |
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First of all, I would like to let everone know what has been going on with our site and what has been done.
Our site, design, ordering, and payment methods are all, the way they are, because we feel it is in the best interest of our customers, for their security and privacy.
Our site has been hit four times by hackers in the past month. Each time, the site was reloaded to a clean state within hours of the attacks. Unfortunately - the google warnings are a little more complicated to have removed so they remain, long after the site is safe.
After each attack, higher levels of security and protection were added. We implimented an ssl certificate, which, while not related to the attacks, does add another level of security for our customers during the checkout process. An auto site shutdown was added which would disable the site if a threat was found, then notify us of the threat. After this last attack, we now have full monitoring, and threat intervention security in place. We are confident our latest efforts will be the last of any problems for quite some time.
Thank you to everyone who took the time to email us, and bear with us through this difficult time the past month.
One final comment.
It has been suggested that these attacks came from Sporeworks! For the record *** This is bullshit !! Sporeworks is our competition - Not our enemy. We may disagree on issues of business or products, we may battle for your business, but at No Time would we believe any involvement from them in this respect. As far as we are concerned they are just as reputable and trustworthy in business as we are. I would hope they feel the same about us!
Thanks RC
-------------------- The Largest selection of Microscopy and Edible Cultures available. Our U.S. and Canada offices Service the Community Worldwide. Visit us at RalphstersSpores.com
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biologys
Mycologist in Trainning




Registered: 12/21/09
Posts: 4,622
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Re: RalphstersSpore Site Problems - FIXED [Re: Ralph_Canada]
#14224017 - 04/01/11 11:23 PM (12 years, 9 months ago) |
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Quote:
Ralph_Canada said: First of all, I would like to let everone know what has been going on with our site and what has been done.
Our site, design, ordering, and payment methods are all, the way they are, because we feel it is in the best interest of our customers, for their security and privacy.
Our site has been hit four times by hackers in the past month. Each time, the site was reloaded to a clean state within hours of the attacks. Unfortunately - the google warnings are a little more complicated to have removed so they remain, long after the site is safe.
After each attack, higher levels of security and protection were added. We implimented an ssl certificate, which, while not related to the attacks, does add another level of security for our customers during the checkout process. An auto site shutdown was added which would disable the site if a threat was found, then notify us of the threat. After this last attack, we now have full monitoring, and threat intervention security in place. We are confident our latest efforts will be the last of any problems for quite some time.
Thank you to everyone who took the time to email us, and bear with us through this difficult time the past month.
One final comment.
It has been suggested that these attacks came from Sporeworks! For the record *** This is bullshit !! Sporeworks is our competition - Not our enemy. We may disagree on issues of business or products, we may battle for your business, but at No Time would we believe any involvement from them in this respect. As far as we are concerned they are just as reputable and trustworthy in business as we are. I would hope they feel the same about us!
Thanks RC
glad got it worked out
need any help running security let me know
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Cynosure
allow me to be your guide.


Registered: 10/06/09
Posts: 4,228
Last seen: 11 months, 12 days
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Re: RalphstersSpore Site Problems - FIXED [Re: Ralph_Canada]
#14226773 - 04/02/11 03:50 PM (12 years, 9 months ago) |
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Good to hear!
-------------------- "You can peel it [language] off the ceiling and make it dance in front of you" - McKenna <3 .
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