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OfflineNastyDHL
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Registered: 04/04/08
Posts: 3,586
Loc: New England
Last seen: 1 year, 13 days
just got my over draft fee and many service charges reversed!!!
    #14213778 - 03/31/11 08:38 AM (12 years, 9 months ago)

I was $77 in the hole...

called up the customer service line and lied my ass off and after the women kept telling me she couldn't help me out she told me to hold on.

a few minutes later after silence she said "Okay I went and reversed your initial overdraft fee and the service charges as a one-time courtesy."

:awesome:


Reminder:
When you're being recorded for customer service purposes you can get nearly anything you want if you play the role of a hurt innocent victim while also displaying a little bit of a fiery temper at your perceived injustice :wink:


Edited by NastyDHL (03/31/11 08:39 AM)


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Offlinenice1
Not the droid your looking for
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Registered: 09/26/09
Posts: 10,449
Loc: earth
Last seen: 11 years, 28 days
Re: just got my over draft fee and many service charges reversed!!! [Re: NastyDHL]
    #14213788 - 03/31/11 08:40 AM (12 years, 9 months ago)

I had £66 in fees and I wrote a letter of complaint and they offered to refund me.  When they sent the money bakc though I recieved £660 :grin:

Someone must of put the decimal point in the wrong place!!!  This was about 5 years ago and they never noticed.  :hehehe:


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Offlinelil_demented
Loner will lone
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Registered: 09/11/06
Posts: 6,146
Last seen: 1 month, 9 days
Re: just got my over draft fee and many service charges reversed!!! [Re: nice1]
    #14213828 - 03/31/11 08:54 AM (12 years, 9 months ago)

At the bank I used to have, I overdraft $0.20 and then $2.50. They charged me a total of $60.00 for the two overdrafts. I called them because this is bullshit. I borrow $2.70 from the bank for a fee of $60.00. They told me sorry but couldn't adjust it.

Fuck that bank, there not getting shit. Thats horrible customer relations. I've been with them for 19 years and paid off plenty of their "fees". They call me all the time, but I just don't answer. Fuck them and fuck my credit.

I don't use banks anymore.


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Offlinedamnyoumongorians
Kingdingdong
Male


Registered: 11/05/10
Posts: 340
Loc: fuck outta here!
Last seen: 12 years, 9 months
Re: just got my over draft fee and many service charges reversed!!! [Re: nice1]
    #14213830 - 03/31/11 08:55 AM (12 years, 9 months ago)

lucky!!!


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OfflineNastyDHL
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Registered: 04/04/08
Posts: 3,586
Loc: New England
Last seen: 1 year, 13 days
Re: just got my over draft fee and many service charges reversed!!! [Re: lil_demented]
    #14213862 - 03/31/11 09:02 AM (12 years, 9 months ago)

Quote:

lil_demented said:
At the bank I used to have, I overdraft $0.20 and then $2.50. They charged me a total of $60.00 for the two overdrafts. I called them because this is bullshit. I borrow $2.70 from the bank for a fee of $60.00. They told me sorry but couldn't adjust it.

Fuck that bank, there not getting shit. Thats horrible customer relations. I've been with them for 19 years and paid off plenty of their "fees". They call me all the time, but I just don't answer. Fuck them and fuck my credit.

I don't use banks anymore.




what bank was it? or was it not a big one?

air em out man


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Offlinelil_demented
Loner will lone
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Registered: 09/11/06
Posts: 6,146
Last seen: 1 month, 9 days
Re: just got my over draft fee and many service charges reversed!!! [Re: NastyDHL]
    #14213872 - 03/31/11 09:05 AM (12 years, 9 months ago)

NFCU


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OfflineNastyDHL
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Registered: 04/04/08
Posts: 3,586
Loc: New England
Last seen: 1 year, 13 days
Re: just got my over draft fee and many service charges reversed!!! [Re: lil_demented]
    #14213882 - 03/31/11 09:10 AM (12 years, 9 months ago)

i had an overdraft fee at the last bank i was a member of

they wouldn't refund it even though both of my parents were loyal customers and it was our family's first mishap

so i said i was gonna spread the word about their TERRIBLE customer service and their greedy manipulative fine print to everybody i know. then my mom canceled her account.

we didn't get the money back but fuck them :lol:


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Offlinelil_demented
Loner will lone
Male User Gallery
Registered: 09/11/06
Posts: 6,146
Last seen: 1 month, 9 days
Re: just got my over draft fee and many service charges reversed!!! [Re: NastyDHL]
    #14213891 - 03/31/11 09:12 AM (12 years, 9 months ago)

I'm gonna start putting washers in the prepaid envelopes they send me to pay off my overdraft.
I think the post office charges by weight, I'll eventually feel better I guess. :shrug:


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