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NastyDHL



Registered: 04/04/08
Posts: 3,586
Loc: New England
Last seen: 1 year, 13 days
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just got my over draft fee and many service charges reversed!!!
#14213778 - 03/31/11 08:38 AM (12 years, 9 months ago) |
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I was $77 in the hole...
called up the customer service line and lied my ass off and after the women kept telling me she couldn't help me out she told me to hold on.
a few minutes later after silence she said "Okay I went and reversed your initial overdraft fee and the service charges as a one-time courtesy."

Reminder: When you're being recorded for customer service purposes you can get nearly anything you want if you play the role of a hurt innocent victim while also displaying a little bit of a fiery temper at your perceived injustice
Edited by NastyDHL (03/31/11 08:39 AM)
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nice1
Not the droid your looking for



Registered: 09/26/09
Posts: 10,449
Loc: earth
Last seen: 11 years, 28 days
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Re: just got my over draft fee and many service charges reversed!!! [Re: NastyDHL]
#14213788 - 03/31/11 08:40 AM (12 years, 9 months ago) |
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I had £66 in fees and I wrote a letter of complaint and they offered to refund me. When they sent the money bakc though I recieved £660 
Someone must of put the decimal point in the wrong place!!! This was about 5 years ago and they never noticed.
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lil_demented
Loner will lone

Registered: 09/11/06
Posts: 6,146
Last seen: 1 month, 9 days
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Re: just got my over draft fee and many service charges reversed!!! [Re: nice1]
#14213828 - 03/31/11 08:54 AM (12 years, 9 months ago) |
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At the bank I used to have, I overdraft $0.20 and then $2.50. They charged me a total of $60.00 for the two overdrafts. I called them because this is bullshit. I borrow $2.70 from the bank for a fee of $60.00. They told me sorry but couldn't adjust it.
Fuck that bank, there not getting shit. Thats horrible customer relations. I've been with them for 19 years and paid off plenty of their "fees". They call me all the time, but I just don't answer. Fuck them and fuck my credit.
I don't use banks anymore.
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damnyoumongorians
Kingdingdong



Registered: 11/05/10
Posts: 340
Loc: fuck outta here!
Last seen: 12 years, 9 months
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Re: just got my over draft fee and many service charges reversed!!! [Re: nice1]
#14213830 - 03/31/11 08:55 AM (12 years, 9 months ago) |
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lucky!!!
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NastyDHL



Registered: 04/04/08
Posts: 3,586
Loc: New England
Last seen: 1 year, 13 days
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Re: just got my over draft fee and many service charges reversed!!! [Re: lil_demented]
#14213862 - 03/31/11 09:02 AM (12 years, 9 months ago) |
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Quote:
lil_demented said: At the bank I used to have, I overdraft $0.20 and then $2.50. They charged me a total of $60.00 for the two overdrafts. I called them because this is bullshit. I borrow $2.70 from the bank for a fee of $60.00. They told me sorry but couldn't adjust it.
Fuck that bank, there not getting shit. Thats horrible customer relations. I've been with them for 19 years and paid off plenty of their "fees". They call me all the time, but I just don't answer. Fuck them and fuck my credit.
I don't use banks anymore.
what bank was it? or was it not a big one?
air em out man
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lil_demented
Loner will lone

Registered: 09/11/06
Posts: 6,146
Last seen: 1 month, 9 days
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Re: just got my over draft fee and many service charges reversed!!! [Re: NastyDHL]
#14213872 - 03/31/11 09:05 AM (12 years, 9 months ago) |
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NFCU
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NastyDHL



Registered: 04/04/08
Posts: 3,586
Loc: New England
Last seen: 1 year, 13 days
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Re: just got my over draft fee and many service charges reversed!!! [Re: lil_demented]
#14213882 - 03/31/11 09:10 AM (12 years, 9 months ago) |
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i had an overdraft fee at the last bank i was a member of
they wouldn't refund it even though both of my parents were loyal customers and it was our family's first mishap
so i said i was gonna spread the word about their TERRIBLE customer service and their greedy manipulative fine print to everybody i know. then my mom canceled her account.
we didn't get the money back but fuck them
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lil_demented
Loner will lone

Registered: 09/11/06
Posts: 6,146
Last seen: 1 month, 9 days
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Re: just got my over draft fee and many service charges reversed!!! [Re: NastyDHL]
#14213891 - 03/31/11 09:12 AM (12 years, 9 months ago) |
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I'm gonna start putting washers in the prepaid envelopes they send me to pay off my overdraft. I think the post office charges by weight, I'll eventually feel better I guess.
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