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LiquidMushroom190
Student

Registered: 11/28/10
Posts: 144
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Re: explanation *DELETED* [Re: fungamung]
#13668232 - 12/21/10 09:54 PM (13 years, 2 months ago) |
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Post deleted by LiquidMushroom190Reason for deletion: .
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LiquidMushroom190
Student

Registered: 11/28/10
Posts: 144
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just keep us informed
Edited by LiquidMushroom190 (12/21/10 10:00 PM)
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Jedixkid
4li3nॐ


Registered: 02/20/10
Posts: 402
Loc: Mars
Last seen: 10 years, 2 months
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Is it a better time to order... want to give the product a try but can't wait a month to receive it...
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eLShaMukO



Registered: 04/28/10
Posts: 1,686
Loc: far away
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Re: explanation [Re: Jedixkid]
#13684832 - 12/25/10 10:33 PM (13 years, 2 months ago) |
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douche
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fungamung
Fungus Amungus Substrate
Registered: 05/27/10
Posts: 58
Last seen: 12 years, 9 months
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Jedixkid,
I thought that I would update you and any others with concerns that we have addressed the issues that have been raised in this thread about orders and shipping times etc. As far as I know the posters who have written here have had their problems or concerns dealt with, and we have, in my estimation, gone above and beyond to make sure that they are satisfied with their experience with us.
We aim to ship within 10 business days. Most of the time we beat this estimate, but of course with customer service you rarely hear on forums from our satisfied customers. I mean, I don't go online telling people when I'm happy with a vendor each time either.
Rest assured, when you order with us you get our promise that we will do everything we can to get you your shipment as soon as possible. Since our products are custom prepared for each order we can't just throw existing stock in a box and send it off. But we're getting a lot more efficient, so please try us out!
Happy New Year, Drew
Quote:
Jedixkid said: Is it a better time to order... want to give the product a try but can't wait a month to receive it...
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redrum187
The Man Who Sold The World

Registered: 09/23/05
Posts: 1,104
Last seen: 8 years, 9 months
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anyone have a review of their substrate? especially curious how it compares to HMC, the price is definitely a little more favorable, but i'm hesitant to switch from what i know is good
-------------------- Reality is wrong. Dreams are for real. -Tupac Shakur
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fungamung
Fungus Amungus Substrate
Registered: 05/27/10
Posts: 58
Last seen: 12 years, 9 months
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redrum187,
We stand by our substrates. If you try us out and are not satisfied with our product we will refund your money to you. I encourage you to try us out and see.
Thanks, Drew
Quote:
redrum187 said: anyone have a review of their substrate? especially curious how it compares to HMC, the price is definitely a little more favorable, but i'm hesitant to switch from what i know is good
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redrum187
The Man Who Sold The World

Registered: 09/23/05
Posts: 1,104
Last seen: 8 years, 9 months
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well... I cant really say no to that can I?
It will probably be a week or two before i need to place an order, but i'll give you guys a shot this time around
-------------------- Reality is wrong. Dreams are for real. -Tupac Shakur
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fungamung
Fungus Amungus Substrate

Registered: 05/27/10
Posts: 58
Last seen: 12 years, 9 months
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Hey, it's a free country. Of course you can say no!
But.. we hope you say yes..
BTW, for everyone, we have a new contest in the Marketplace forum. Design us a T-shirt, win some free stuff like gift certificates etc. Stay tuned for some exciting new products on our site. Very soon...
Drew
Quote:
redrum187 said: well... I cant really say no to that can I?
It will probably be a week or two before i need to place an order, but i'll give you guys a shot this time around 
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