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Disgusted with Sporeworks
    #10385451 -

Hi there,

Well, this is a "flame mail" that is aimed at "Spore Works". One of the many shroomery sponsors. I write this here, in hopes that it can warn other users of the despicable methodology under which this company is run. I'll explain my "order request" and the chronological events that transpired...

----------------------------------------
Apr 10 - Ordered three items, requested they use USPS Priority shipping
Apr 10 - Visa Payment Accepted
Apr 13 - Email received from spore works, Order is being mailed.
Apr 14 - Email sent to spore works, Requesting tracking info. No reply.
Apr 15 - Filed a support tag using the spore works website.
Apr 15 - Got a Reply with tracking information.
Apr 15 - No Tracking Information In Database according to USPS
Apr 16 - No Tracking Information In Database according to USPS
Apr 17 - No Tracking Information In Database according to USPS
Apr 18 - Email Spore works for information on the package.
Apr 18 - Receive notification from USPS, parcel has been dropped off.
Apr 19 - Email Spore works for info on delay.
Apr 21 - Told by Spore works that its not them, its the post office.
Apr 23 - Parcel arrives in Canadian Customs
Apr 24 - Parcel out of Canadian Customs
Apr 27 - My post office receives parcel
Apr 28 - I have parcel in hand
Apr 30 - Performing inoculations to Rye, Agar plate and slant.
May 07 - No signs of life. Report a Ticket on website.
May 11 - Replied with "We send u a new one". I agreed.
May 15 - Told material was in stock, and ready for 10-14 day shipping.
May 15 - Emailed and told to cancel the order, refund syringe & ship.
May 16-21 Ticket closed without notifying me, or refund.
May 22 - Visa payment canceled.

-----------------------------------------

The "promised packaging" of a "ultimately protective nature" consisted of a syringe in a baggie, tossed in the box of foam chips with the rest of my order. The syringe arrived "bent, crushed and ejaculated" by the lids and filter disks that joined it in the pile in the box that made up the rest of the order. It had no protection from elements or indeed, the other contents of the box.

It should not take MONTHS to have business dealings, nor should it take 3 weeks to receive something across USA via PRIORITY EXPRESS POST, or take a week to get the package to the post office in the first place.

Dead Syringe, Response time is horrid, Shipping is lazy.

Exceptionally unimpressed.

Thank you for wasting my time.

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Re: Disgusted with Sporeworks [Re: Terantula]
    #10385464 -

Can't blame SporeWorks for the Post Office, or for your Customs office. US-to-Canada shipping is something I deal with in my other life, and it takes longer than most other countries, don't know why.

Can't say anything about the packaging. I've only ever ordered syringes from them, and they were packed like you said- which is fine for syringes.

But seriously, I can ship to Australia faster than Canada.


--------------------
You make it all possible. Doesn't it feel good?

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Re: Disgusted with Sporeworks [Re: Doc_T]
    #10385475 -

Look at the dates...  they had my money for the order/postage on the 13th, and the box wasnt taken to the post office until the 18th. It spent 2 weeks crossing USA, one day in customs, and three days across canada to arrive on the 27th.

And your right, I've sent things to Africa, Asia, Russia, Australia and recieved as well, in less than 11 days WORLDWIDE!

Whats the USA's excuse?

Edited by Terantula (05/23/09 08:45 AM)

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Re: Disgusted with Sporeworks [Re: Terantula]
    #10385483 -

911


--------------------


TIMMY PUKESPLASH

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Re: Disgusted with Sporeworks [Re: fungusfeller]
    #10385493 -

Well...  Ok...  I can see how that would effect a delay at Customs.

Unfortunatly for Sporeworks...

It was in Customs overnight only.

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Re: Disgusted with Spore works [Re: fungusfeller]
    #10385509 -

This is the first time Ive herd anything bad about the works ordered my shit in country and got order with in 4 days I think, Plus extra prints.  I don't think people should avoid a company from one mans misfortune who knows it could of been a shitty employ or who knows what.  Did you buy shipping insurance if it was under 100 dollars it came with it immediately and if so its the shipping company's responsibility not the spore works, but sorry to hear about the bad luck man it truly sucks when it happens, better luck with your next order who ever it may be, I use the spore works first and the hawks eye after that.
  Peace.

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Re: Disgusted with Sporeworks [Re: Terantula]
    #10385510 -

I've been seeing alot of posts about that vender. i actually was going to use them earlier this week but i didn't activate my card so it was rejected that's when i started seeing unhappy posts about them so i went with ralphsters instead and i mailed it in, but i haven't gotten an e-mail from them so i don't know


--------------------


TIMMY PUKESPLASH

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Re: Disgusted with Sporeworks [Re: Terantula]
    #10385514 -

I have heard the same thing about Canadian/US shipping problems. I have used Sporeworks for YEARS and YEARS and they are always on top of their game. But, sometimes things happen. I can understand your frustration but I will bet dollars-to-doughnuts they will make it right in the end.

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Re: Disgusted with Sporeworks [Re: Terantula]
    #10385680 -

Terantula said:
Look at the dates...  they had my money for the order/postage on the 13th, and the box wasnt taken to the post office until the 18th.




Only three business days, not as bad as it looks.

Terantula said:
Whats the USA's excuse?



It's not the US. It's Canada. :shrug:
I ship to Canada, Europe, Asia, all around the world. And order from other countries too. Only place slower than Canada is Italy. Canada is a lot cheaper though, so that's cool. Some packages are cheaper to send to Canada than within the US.


--------------------
You make it all possible. Doesn't it feel good?

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Re: Disgusted with Sporeworks [Re: Terantula]
    #10385693 -

Its the carrier not the company...

Dont talk about growing to them :shake:


--------------------
:Awesketch:

:cool: Fair is Fair :devil:

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Re: Disgusted with Sporeworks [Re: Terantula]
    #10385923 -

If it's any consolation, on may 13th I ordered in new pipes for my vaporiser. That came from California to England in the space of two days, since then it's been in customs. Customs, when they finally pull my nice new clean pipes out of their butts, will eventually post it to me.


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Re: Disgusted with Sporeworks [Re: Brainiac]
    #10385965 -

lol....  Ops, I didn't I mention this was an edible species? sorry...


I ordered a edible species which comes in live mycelium only...  Talk about its  cultivation has no issues legally.

Order was made and paid for on monday the 10th. the package wasnt taken to the post office untill the saturday the 18th. The proof of this is the "date stamps" put on the postage and on the package upon its reception into sorting (I used to work a post office).

Furthermore, they attempted to "lie" about how they shipped it. In one email saying "USPS does'nt do pickups I should have chosen a better agent", and the next telling me "USPS picks up thier packages daily" while the post on the box tells me the true story of thier lazyness.

I do agree though, as "Express Post" goes. It has been the slowest option I have ever seen besides sending something overseas by boat. lol.

I've sent/recieved other parcels from around the world, including USA in half the time by regular post (longest taken 11 days to a island off greece, and 10 days for a island off coast of south africa). So your right, the extended delivery "while in transit" is not Spore Works, its USPS, but the week where it sat on thier desk is not.
Nor is the week turnaround time for email responce.

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Re: Disgusted with Sporeworks [Re: Terantula]
    #10389460 -

Well I've only had good experiences with them, I will be ordering my Pressure Cooker from them soon. I hope you get things sorted, I know they will be happy to help but emailing them may talk a while, I think they get pretty busy. GL

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Re: Disgusted with Sporeworks [Re: amylase]
    #10389671 -

Yeah, if anyone was gonna order from sporeworks and then read this thread and is having second thoughts, ignore this dude, sporeworks is awesome and has always made good when they fucked shit up for me.

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Re: Disgusted with Sporeworks [Re: Terantula]
    #10391602 -

Terantula said:
I ordered a edible species which comes in live mycelium only...  Talk about its  cultivation has no issues legally.






The rules don't distinguish between legal and illegal cultivation, and I doubt observers would either- they'll presume everything i sillegal.

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Re: Disgusted with Sporeworks [Re: wellage]
    #10395093 -

johnm214 said:
The rules don't distinguish between legal and illegal cultivation, and I doubt observers would either- they'll presume everything is illegal.



let them assume what they want.

it clearly says this in the rules of this forum...

http://www.shroomery.org/forums/showflat.php/Number/7976094#7976094

Roadkill said:
Please remember when talking to the Shroomery Vendors/Sponsors not to talk about growing items deemed illegal under US laws...





tc


--------------------
Laterz, Road

Who the hell you callin crazy?
You wouldn't know what crazy was if Charles Manson was eating froot loops on your front porch!


Brainiac said:
PM the names with on there names, that means they have mushrooms for sale.


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Re: Disgusted with Sporeworks [Re: Roadkill]
    #10397514 -

Is "Agaric bitorquis", The Summer Agaric, Button Mushroom, Warm Button deemed illigal in the USA?

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Re: Disgusted with Sporeworks [Re: Terantula]
    #10398618 -

I ordered some spores from them last week and they're being really slow letting me know what's going on..... i have no idea whether or not my order has gone out or have any tracking infomartion.... emailed them and haven't gotten a reply back.... they really seem to be not very good compared to other companies when it comes to speed and communication. I ordered some stuff from the mad season and they shipped it out really quickly.... but not too happy with sporeworks at the moment :[


--------------------
We're the carriers of a new anomaly;
Fold, unfold.
Bend, shift color.

Edited by rollanotherbowl (05/25/09 09:07 PM)

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Re: Disgusted with Sporeworks [Re: Roadkill]
    #10399886 -

my bad.  Rules must have changed or I must be 2x wrong.

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Re: Disgusted with Sporeworks [Re: Terantula]
    #10399973 -

Terantula said:
Is "Agaric bitorquis", The Summer Agaric, Button Mushroom, Warm Button deemed illigal in the USA?



Not yet... give us time, I'm sure they're working on it right now.

I also had some shipping problems from SporeWorks, nothing as bad as what you had though... took them a while to get the syringes sent to me, I'm only 2 hours away from them and it took about a week to get them to me. Only 1 day of that was shipping though... the rest of the time was waiting on them to get the syringes to the post office, which they didn't even submit a shipping label to the USPS until after I emailed them and checked to see if everything was alright. After the info was submitted to the USPS it took about 3 days (weekdays) to get them to the post office.

I'll still use them in the future, I'll just take into account they ship a little slow.


Edit: There... better? lol

Edited by Scucci (05/26/09 07:41 AM)

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