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LuckyWatcher
<º))))><.·´¯`·.
Registered: 05/11/06
Posts: 47
Loc: Aus
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Anyone else had issues with Spores101?
#5688053 - 05/29/06 07:33 PM (17 years, 9 months ago) |
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Has anyone else here had major difficulties with spores101? I really didn't want to make this public but I’ve tried and tried and now I’ve had enough.. I placed an order for a print on the 16th of May from Australia (over 2 weeks ago), a day later I received an email stating they undercharged my shipping and asked me what I would like to do. (3-5 days for $45, 10-14 days tracked for $25 or regular 4-6 weeks? for $10). Stating that the cost of postage was surprising (a few months ago i had a motorcycle exhaust shipped from the US in 7days for $42) I still decided to go with 10-14 days with tracking for $25 because $45 was too much and 4-6weeks too long! Then I never heard anything back (ever). A few days later (after the 16th) I checked the status of my order which still said they needed to contact me re: shipping. I've sent numerous emails over the past two weeks (with no reply) even trying with a few accounts (ISP,Hotmail, Gmail, & even PM on the shroomery) still NOTHING! Don't suggest I check my spam folder because it's been getting checked twice daily! Last night I sent yet another email and I finally got a reply within minutes which said my order was in cancelled and they didn't know what to do with it yet (huh?). In my reply I kindly asked them again to either send me the print ASAP or refund my cc. And now nothing yet AGAIN! Guys at spores101 what are you doing? I'm Frustrated as hell down here! I see many many excellent recommendations for ralphsters, and that was who I initially intended to go thru but I decided as they only took a money order not cc it would have taken ages to be sent from Australia and back - was I wrong.. Anyone with similar experiences, please share (help me feel better about this whole thing)..
Edited by LuckyWatcher (05/29/06 07:48 PM)
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Shdwstr
FSRCanada
Registered: 02/17/01
Posts: 2,156
Loc: Ontario, Canada
Last seen: 10 years, 3 months
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Re: Anyone else had issues with Spores101? [Re: LuckyWatcher]
#5688156 - 05/29/06 07:52 PM (17 years, 9 months ago) |
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$10.00 for regular mail of an envelope???? Most Vendors don't even charge to ship prints... anywhere in the World! Someone at Spores101 must have really gotten their wires crossed.
I send a lot of prints to Australia... $2.00 Delivery is about a week... 2 tops!
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Taskenti
MadPsycho
Registered: 12/09/04
Posts: 2,102
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Re: Anyone else had issues with Spores101? [Re: LuckyWatcher]
#5689023 - 05/29/06 11:28 PM (17 years, 9 months ago) |
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If they said its "in cancelled" have you checked to see if your CC waqs credited the cash back? Thats a HELL of alot of money to send a few prints
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Spores_101
Mycologist
Registered: 03/29/04
Posts: 1,458
Last seen: 3 years, 30 days
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Re: Anyone else had issues with Spores101? [Re: Taskenti]
#5689826 - 05/30/06 06:52 AM (17 years, 9 months ago) |
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I am simply waiting for a reply from our sales team about this issue. I unfortunately am at the mercy of the sales department. I wait on them to tell me where to send what and your order is still in cancelled. We will issue you a refund and try Ralphster out. He will hook you up. Sorry we couldnt get you your print.
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Shroomtalk
Journalist
Registered: 03/04/06
Posts: 211
Loc: Shroomville, Canada
Last seen: 15 years, 8 months
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Re: Anyone else had issues with Spores101? [Re: Spores_101]
#5690392 - 05/30/06 11:44 AM (17 years, 9 months ago) |
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Yea this is the first I have heard of this situation so im sure you must be exaggerating when you say you emailed us ISP,Hotmail, Gmail, & even PM on the shroomery because I don't have any PM's and im sure Spores101 there hasn't had any either.
Also we answer all emails within 24 hours unless its a weekend or holiday so I guarantee all your emails have been answered.
Im sorry you are frustrated and not getting the service you want... but we can't help unless you provide the information we need to locate the order, I have never had a PM from you, and I do not recall getting any emails to sales@spores101.com
Either way I would be happy to sort out this situation asap, if we have billed you and it hasn't been sent I will refund you 100% and send a free syringe for the hassle ok?
so yea.. if you do email us be sure to include your order number or full billing name, or PM me here.
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kilroy
Hightimes
Registered: 04/26/06
Posts: 768
Loc: Deep within my spirit
Last seen: 13 years, 5 months
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Re: Anyone else had issues with Spores101? [Re: Shroomtalk]
#5690483 - 05/30/06 12:17 PM (17 years, 9 months ago) |
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I have never had a problem with spores101 on any order that I have made and they have always replied to my e-mails and pm`s. I always got a reply with in 24 hours(usally less) of sending it. I know they will go out of thier way for customers.
-------------------- IS NOT THE JOURNEY OF THE TRIP JUST AS IMPORTANT AS REACHING THE DESTINATION.
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Feelers
Anti-Myth-Rhythm-Rock-Shocker
Registered: 06/18/02
Posts: 1,806
Loc: Land of Oz
Last seen: 5 years, 10 months
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Re: Anyone else had issues with Spores101? [Re: kilroy]
#5692090 - 05/30/06 07:20 PM (17 years, 9 months ago) |
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I'd reccommend on giving another print instead of a free syringe - I'm in NZ with similar customs procedures to Australia - and I had a cop come round and tell me that they'd confiscated a syringe filled with mushroom spores, a somewhat bizarre and difficult situation as a 15yo to explain to a parent. Naturally I asked for it back, but that went nowhere.
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Spores_101
Mycologist
Registered: 03/29/04
Posts: 1,458
Last seen: 3 years, 30 days
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Re: Anyone else had issues with Spores101? [Re: Feelers]
#5694185 - 05/31/06 09:30 AM (17 years, 9 months ago) |
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We are just sending the whole order free of cost...there, problem solved.
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em_bre_O
shroomery'sEmbryoticAsshole
Registered: 05/27/02
Posts: 2,312
Loc: In the stages of develope...
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Re: Anyone else had issues with Spores101? [Re: Spores_101]
#5694388 - 05/31/06 10:40 AM (17 years, 9 months ago) |
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My order was on Friday the 26th. I'll let yous know when it comes.Ordered from Medium Mania on Friday the 19th ....nothin' yet. Will post though.
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