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 legallyhomeless
mooch
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 New 2 TB HDDs and BSoD 
#11861472 - 01/19/10 08:24 PM (3 years, 4 months ago) |
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Im using Windows 7. I just sold my 2 WD 1TB drives and bought 2 WD Green 2TB drives. I copied all of my data over to 1 of the new 2TB drives. I formatted both of the 2 1TB drives and boxed them up to ship. Its been 1 day since the new drives have been installed and Ive been hit with the blue screen of death about 30 times just today!
I thought it was my video camera I was copying video off of using a firewire cable. It wasnt. Then I tried looking at my GPU because it seemed to only happen if I tried to do too many GPU type processes. It wasnt.
I then noticed the CPU temp SPIKED to 46C when the BSoD came up although the CPU was only using like 2%. I unplugged the 2TB HDD that was plugged in and now they system is running fine.
WTH is going on?! Is my HDD responsible for this? Luckily I copied important family pics and vids to a safe location.
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HeavyToilet
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Registered: 08/06/03
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Wait, so your OS is on a different hard drive from the 2TB hard drives right?
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legallyhomeless
mooch
Registered: 07/01/05
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Yes. OS is on a separate 80GB HDD. When I built the computer I thought of doing that so WHEN Windows crashes I dont lose all my data. Also, I had a RAID for a while and didnt need multiple copies of Windows.
Im looking here at speedfan and Im reading this..
GPU 44c
Temp 1 36c
Temp 2 57c
Temp 3 29c
Core 0 35c
Core 1 35c
Core 2 32c
Core 3 32c
Core 4 36c
There is a little fire symbol next to this one "Temp 2 57c"
That does seem really hot to me. That temp must be coming off that HDD. I have the SATA cable plugged in but not the power to the drive. 
EDIT: Unplugged the SATA cable and the icon is still there after restarting the program. 
Edited by legallyhomeless (01/19/10 08:58 PM)
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 veda_sticks
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57c is pretty hot for a chip, just a question of what chip is it???ive only ever seen, gpy, system and cpy temps.
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koraks
Registered: 06/02/03
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Do a SMART readout on those 2 big disks and see if any of them has a high error rate.
Also, run a memtest to see if there are no obvious ram issues.
Regarding that temp reading: as long as we don't know what device it is, it's hard to tell if it's bad. The fire icon is based on the standard (arbitrary) setting of speedfan and doesn't necessarily mean that there's a problem. If this temperature is related to a hard disk, obviously, it's way too high. If it's a CPU sensor (CPUs usually have more temp. sensors than they have cores), 57C isn't necessarily too high.
Edited by koraks (01/20/10 04:51 AM)
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Seuss
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> 57c is pretty hot for a chip
Depends upon the chip. I was worried once about a hot chip on a project I was working on in college, before I learned how to read the thermal section of the datasheet. I called up support at the company that made the chip to ask if it was running too hot. The engineer I spoke with asked me to touch the chip. I did. He asked if my finger blistered. It did not. The chip wasn't running too hot.
> Do a SMART readout on those 2 big disks and see if any of them has a high error rate.
Also, Western Digital has a really good diagnostic tool that you can download to test your disks. If they are faulty, it will provide you with a validation code that will help you with warranty replacement.
I'd also make sure you BIOS is up to date, that there are no firmware updates for the drives, and that Winblows is up to date as well. It wouldn't surprise me if your new hard drive is defective (assuming the problem goes away when it is unplugged.)
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rodfarva
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Re: New 2 TB HDDs and BSoD [Re: koraks]
#11864005 - 01/20/10 06:09 AM (3 years, 3 months ago) |
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Have you checked to make sure none of the fans are damaged or unplugged from when you had your hands in there?
Whats the rpm on those new drives? Ive seen some cases that allow newer HDD's to generate hellish amounts of heat. If you raise the ambient temperature in the case 10 degrees your cpu temp can double.
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koraks
Registered: 06/02/03
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Re: New 2 TB HDDs and BSoD [Re: rodfarva]
#11866059 - 01/20/10 03:58 PM (3 years, 3 months ago) |
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10:1 those drives are 7200rpm. With proper cooling, no HDD should run at 57C. But we're still speculating here that that temp readout is related to a HDD, which it most likely isn't.
Quote:
Also, Western Digital has a really good diagnostic tool that you can download to test your disks. If they are faulty, it will provide you with a validation code that will help you with warranty replacement.
Yes, good advice. This diagnostic has a much wider scope (and reliability) than just a SMART readout.
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desant
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Re: New 2 TB HDDs and BSoD [Re: koraks]
#11866146 - 01/20/10 04:11 PM (3 years, 3 months ago) |
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My guess is that you have a old PC...
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legallyhomeless
mooch
Registered: 07/01/05
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Loc: EZRA for the Refuge
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Re: New 2 TB HDDs and BSoD [Re: desant]
#11866573 - 01/20/10 05:20 PM (3 years, 3 months ago) |
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Quote:
desant said:
My guess is that you have a old PC...
 not at all.
I will try the WD tool tonight.
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luvdemshrooms
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CrystalDiskInfo will give you specific info on your drives, including temps. It's free.
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tak
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Might help to post the stop code and if there was a .sys associated with the bsod
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legallyhomeless
mooch
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Re: New 2 TB HDDs and BSoD [Re: tak]
#11868527 - 01/20/10 09:58 PM (3 years, 3 months ago) |
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I used a backup image to restore my Windows partition because it kept happening more and more and eventually Windows 7 wouldnt even load.
Everything is working gravy now.
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legallyhomeless
mooch
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So I got hit again with it last night. I read an error before it quickly flashed off on a restart
something like...
A second CPU thread didnt receive a command on time.
I tried to do a fresh install and it kept happening!! BSoD!!! The only way I could get it to install properly was to disconnect the new 2TB HDD and I took out all my RAM except 1GB.
So where does this leave me? what do you think is wrong with this thing? Im tired of having to reinstall or restore Windows. Thanks!
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luvdemshrooms
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Was this happening before you made your image?
If so, the flaw could be in your image as well. If not, could be a hardware problem.
Please note: I've never made/restored an image and thus could have no clue as to what I'm talking about.
Have you tried a different stick of ram besides the 1 you left in?
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Seuss
Error: divide byzero
Registered: 04/27/01
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> So where does this leave me?
I'd start by assuming bad memory. Leave out the memory you removed, plug the drive back in, and see if things stabilize.
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legallyhomeless
mooch
Registered: 07/01/05
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Re: New 2 TB HDDs and BSoD [Re: Seuss]
#11960232 - 02/04/10 10:45 AM (3 years, 3 months ago) |
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things are fine AGAIN after a FRESH install of Windows. I didnt really start getting this error until after I installed my new HDD. It could be a coincidence though.
Ive done extensive memory tests and they all say the RAM is fine.
I was actually thinking it was the CPU because the error said something about a secondary CPU thread was not received on time. I get this error a few times, then if I keep trying to turn the comp on eventually the BSoD error turns to:
A fatal error occurred and windows was not able to start.
Im sure it will happen again and after I mess around for a day getting it to work again, I will post the error message.
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koraks
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It's 99% sure not a CPU issue, unless it overheats and that should be obvious from any temp. monitoring utility. CPUs either keep working (99.999% of the cases) or die instantly and completely.
There is a possibility that you have a driver issue or a problem with your mainboard. What sort of sata controller are your drives attached to? What driver are you using for that controller? Do you have a spare sata controller lying around that you can substitute the one you currently use with?
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legallyhomeless
mooch
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Re: New 2 TB HDDs and BSoD [Re: koraks]
#12009358 - 02/11/10 04:02 PM (3 years, 3 months ago) |
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Im using my MBs SATA connections.
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rodfarva
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wow, you need to isolate each component that could be failing and test it against a working config.
The order of how hard that would be (time spent) is the opposite order in which there is likely a problem.
Its always the last place you look because if you find it, why would you keep looking?
i digress.
heres the order im guessing you should isolate and check possible failed parts.
MB, Ram, processor/clocks/v settings, power supply, HDD's, accessories.
Get a bare bones system together and working, then test each part out by removing the working part and replacing with the questionable one. There are still a lot of externalities with this type of trouble shooting, so look for every other possibility first.
HDD failures will generally be indicated by the drive clicking abnormally, a system beep code (rarely untill total failure) or bios will load and system will crash mid load.
If nothing is broken and your MB is detecting devices wrong, or applying the wrong voltage or memory timings etc errors will be random at best. A windows update, driver update (or either of those conflicting with antivirus software) could be the cause, and there are viruses that can fuck up your bios.
Post your complete system specs, and bios settings.
while your at it post a hijack this! log file, and some pics of your performance monitor, cpuz front screen, and pc wizard voltage/temp screen if you can.
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