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 norse51
norse51
Registered: 06/12/06
Posts: 11
Loc: Phoenix, AZ
Last seen: 2 years, 5 months
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 problem with Ralphsters 
#6820739 - 04/22/07 07:38 PM (5 years, 1 month ago) |
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I ordered the Fantanstic Four special from Ralphsters, sent a money order on 3/20/07.
After waiting over 2 weeks, was told it "shipped". Another week goes by and I get a confirmation number showing the package made it to the zip code for the local USPS hub here (85031), not my zip code (85037). Told Ralphsters that since I'm the recipient of the package and not the shipper that I can't put a claim in on the package through USPS, that has to be done by the shipper. All emails exchanges, about 4 or 5, were polite and courteous and exhibited patience (except the final one yesterday). However, after 3 or 4 rounds of emails insisting that 85031 somehow equals 85037, I asked if he would file a claim with USPS, or send me a replacement order, or refund my money. He again insisted I somehow have my package while it never made it out of the local USPS hub. I lost my temper yesterday after another accusation that I received the order and questioned his mental faculties (putting it mildly) and was told f**k you.
So here I am over 1 full month later....no spores, no refund, no claim filed. 
This is my second time starting this thread. It seems a conflict of interest that my first thread got deleted by a moderator who has his own "spore special" at the vendor in question. Nothing personal against you Roadkill, but next time have a different mod delete the thread.
--------------------
You adjust your perceptions
to a certain frequency,
and call what you see "this world."
You can tune yourself to other frequencies
whenever you wish. (Richard Bach)
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 usg543
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Registered: 02/11/07
Posts: 5,184
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Re: problem with Ralphsters [Re: norse51]
#6820813 - 04/22/07 07:53 PM (5 years, 1 month ago) |
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sounds like a problem with USPS not Ralphsters.
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norse51
norse51
Registered: 06/12/06
Posts: 11
Loc: Phoenix, AZ
Last seen: 2 years, 5 months
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Re: problem with Ralphsters [Re: usg543]
#6820861 - 04/22/07 08:05 PM (5 years, 1 month ago) |
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This is from the USPS website.
Who is authorized to file / receive payment for Postal Insurance Claims?
Unnumbered Insured = Items insured for $50.00 and under:
* When there is complete loss of item ( parcel not delivered ), only the sender may file.
* When there is damage or loss of contents, the sender or addressee may file.
* When the item has Merchandise Return Service, only the permit holder may file.
My parcel was not delivered, so the sender (Ralphsters) must file.
I'm not so pissed that USPS messed up, shit happens...I'm just upset at how poorly Ralphsters handled the issue (but handling the issue would imply he did anything at all to rectify the problem)
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usg543
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Registered: 02/11/07
Posts: 5,184
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Re: problem with Ralphsters [Re: norse51]
#6820877 - 04/22/07 08:08 PM (5 years, 1 month ago) |
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was it even shipped insured? i mean that usually costs extra.
can't make an insurance claim if it was not insured.
anyways ralphster sent the package, what more do you want from him? there is proof he sent it. so either usps lost your package or someone stole it.
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norse51
norse51
Registered: 06/12/06
Posts: 11
Loc: Phoenix, AZ
Last seen: 2 years, 5 months
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Re: problem with Ralphsters [Re: usg543]
#6820894 - 04/22/07 08:12 PM (5 years, 1 month ago) |
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Ralphsters has no shipping options for insurance....all of his orders are "shipped USPS in the U.S." (per his website). The only other option is USPS EXPRESS for $18.
--------------------
You adjust your perceptions
to a certain frequency,
and call what you see "this world."
You can tune yourself to other frequencies
whenever you wish. (Richard Bach)
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usg543
◕‿◕
Registered: 02/11/07
Posts: 5,184
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Re: problem with Ralphsters [Re: norse51]
#6820912 - 04/22/07 08:16 PM (5 years, 1 month ago) |
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Quote:
norse51 said:
This is from the USPS website.
Who is authorized to file / receive payment for Postal Insurance Claims?
Unnumbered Insured = Items insured for $50.00 and under:
* When there is complete loss of item ( parcel not delivered ), only the sender may file.
* When there is damage or loss of contents, the sender or addressee may file.
* When the item has Merchandise Return Service, only the permit holder may file.
My parcel was not delivered, so the sender (Ralphsters) must file.
I'm not so pissed that USPS messed up, shit happens...I'm just upset at how poorly Ralphsters handled the issue (but handling the issue would imply he did anything at all to rectify the problem)
he can't file a claim if it isn't insured. he's done all he can.
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oldiebutnewbie
Stranger thansome perhaps,less so thanothers.
Registered: 01/02/07
Posts: 27
Last seen: 3 years, 2 months
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Re: problem with Ralphsters [Re: norse51]
#6820958 - 04/22/07 08:27 PM (5 years, 1 month ago) |
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We discussed this earlier but you apparantly deleted that thread.
You received your package and you are lying.
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OBN
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oldiebutnewbie
Stranger thansome perhaps,less so thanothers.
Registered: 01/02/07
Posts: 27
Last seen: 3 years, 2 months
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Here's the proof: [Re: norse51]
#6820981 - 04/22/07 08:34 PM (5 years, 1 month ago) |
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The tracking number you provided on the deleted thread. For a stinking forty bucks you'd ruin the man's reputation. Piss ant.
---------------------------
USPS HomepageSkip Navigation Home | Help | Sign In
Track & Confirm FAQs
Track & Confirm
Search Results
Label/Receipt Number: 0305 0830 0001 2867 2702
Status: Arrival at Unit
Your item arrived at 5:34 AM on April 5, 2007 in PHOENIX, AZ 85031. No further information is available for this item.
Return to USPS.com Home
Track and Confirm
Enter Label/Receipt Number.
Enter Label / Receipt Number.
Notification Options
Track & Confirm by email
Get current event information or updates for your item sent to you or others by email.
POSTAL INSPECTORS Web page POSTAL INSPECTORS
Preserving the Trust
site map contact us government services jobs National & Premier Accounts
Copyright © 1999-2004 USPS. All Rights Reserved. Terms of Use Privacy Policy
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OBN
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usg543
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Registered: 02/11/07
Posts: 5,184
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yeah so either you really got it and you're lying or someone stole it out of your mailbox... that sucks if it got stolen, but it has nothing to do with ralphsters. you should be complaining about USPS instead.
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usg543
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Registered: 02/11/07
Posts: 5,184
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Re: problem with Ralphsters [Re: norse51]
#6821275 - 04/22/07 10:02 PM (5 years, 1 month ago) |
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Quote:
norse51 said:
This is my second time starting this thread. It seems a conflict of interest that my first thread got deleted by a moderator who has his own "spore special" at the vendor in question. Nothing personal against you Roadkill, but next time have a different mod delete the thread.
Don't attack the mod, he's just doing his job. You broke the rules. No posting email correspondence or private messages. That's why it got deleted.
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norse51
norse51
Registered: 06/12/06
Posts: 11
Loc: Phoenix, AZ
Last seen: 2 years, 5 months
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ok...I'm a piss ant, you're right.
I never received package this time from Ralpshters.
My zip code FOR MY HOUSE is 85037.
This is where the package ended up:
Post Office - Phoenix Maryvale 5.99 Miles
4415 N Maryvale Pkwy
Phoenix, AZ 85031-9998
I just asked Ralph to man up and put a claim in on something HE shipped that did not reach to customer. All you c*cks can shut it if honestly think I would lie about receiving a package to get a free one. If the USPS confiscated it because they thought it was a suspicious package, which is a possiblility, I don't think it's a good idea to go there asking about it. My wife works at a shipping center (DHL, FedEx, USPS, UPS) and knows the USPS shipment policies. If RS ships his items to all of us Shroomery members with only Delivery Confirmation and NO INSURANCE, then you'll all be in the same boat as I'm in right now if you don't get the package and then I can accuse your ass of lying like you geniuses are doing to me. I'm a newbie and my first grow didn't go to well cuz of FAE problems, so I wanted to try again. I don't deserve this shit. I'm not in the wrong here. I'm not ruining any reputations...just letting anyone else know that if for whatever reason the USPS doesn't get your package from RS to your MAILBOX you are out of luck and apparantly supposed to swallow it and enjoy since RS is the best vendor in the known universe and never would do anything wrong. Yeah, 40 bucks isn't a shitload of money, but I have a family and mortgage and bills, I don't make it a practice of donating money to spore suppliers.
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usg543
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Registered: 02/11/07
Posts: 5,184
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Re: Here's the proof: [Re: norse51]
#6821302 - 04/22/07 10:15 PM (5 years, 1 month ago) |
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still sounds like a USPS problem. i don't see how ralphster did anything wrong. his packaging is not suspicious and you have proof he mailed it. plus spores are legal where you live...
Quote:
norse51 said:
Yeah, 40 bucks isn't a shitload of money, but I have a family and mortgage and bills, I don't make it a practice of donating money to spore suppliers.
but did you ever think he might have a family, a mortgage and bills? maybe he just doesn't like to make spore donations to mycology enthusiasts.
and i think it's safe to say you're not getting anything after calling him retarded.
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norse51
norse51
Registered: 06/12/06
Posts: 11
Loc: Phoenix, AZ
Last seen: 2 years, 5 months
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Re: Here's the proof: [Re: usg543]
#6821453 - 04/22/07 10:59 PM (5 years, 1 month ago) |
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Quote:
usg543 said:
still sounds like a USPS problem. i don't see how ralphster did anything wrong. his packaging is not suspicious and you have proof he mailed it. plus spores are legal where you live...
Yes spores are legal, but a random USPS worker might have thought the syringes looked suspicious, especially when compared to the way a certain other vendor has an instructional slip for microscopy study of spores for student use placed in the package.
Quote:
norse51 said:
Yeah, 40 bucks isn't a shitload of money, but I have a family and mortgage and bills, I don't make it a practice of donating money to spore suppliers.
but did you ever think he might have a family, a mortgage and bills? maybe he just doesn't like to make spore donations to mycology enthusiasts.
and i think it's safe to say you're not getting anything after calling him retarded.
If you buy any random item (ie- a computer from Sony) and it never arrives, does Sony tell you to F off? Any gesture of common customer service on his end (discounted future order, etc.) would have twarted any thoughts I had of making a rash remark.
It seems quite obvious that some of you in this forum have it set in your mind to defend RS no matter what. Great, good for you, you obviously received your last order from him.
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norse51
norse51
Registered: 06/12/06
Posts: 11
Loc: Phoenix, AZ
Last seen: 2 years, 5 months
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Re: Here's the proof: [Re: norse51]
#6821542 - 04/22/07 11:33 PM (5 years, 1 month ago) |
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I urge you all to utilize some logic and take a look at Gwar's thread in the Sponsors' Forum. He is complaining on the possiblility of a bad batch of 'Alacabenzi' syringes that he received from his vendor. It sounds like his vendor will be giving him replacement syringes or a refund.
Crap, even if I got my syringes this time from RS and thought they weren't up to par after inoculation, I wouldn't feel comfortable posting and asking for a refund/replacement. But that's his vendor's policy and I hoped RS would do something similar considering that I never even received any syringes that I could deem sub-par.
I made this thread to post FACT on here that I never received my syringes, not to argue with some of you who know none of the details of the transaction. Theoretically RS shipped my order correctly, but there WAS a problem with the delivery (problem = it was never delivered to my house). If this happens to your order, you're shit out of luck just like I am. That and that alone is the reason for this post. I'm going to use a different vendor, one who doesn't wash his hands clean as soon the parcel leaves his zipcode, one who actually cares when his paying customers don't receive their items. So respond with whatever ignorant replies you want like the ones above that you've been doing, but hopefully some of you will realize that I wanted to inform others at Shroomery of a potential problem that may arise if they order from a certain vendor.
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agar
old hand
Registered: 11/20/04
Posts: 9,056
Loc: Somewhere Else
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Re: Here's the proof: [Re: norse51]
#6821554 - 04/22/07 11:41 PM (5 years, 1 month ago) |
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Quote:
ok...I'm a piss ant, you're right.
I never received package this time from Ralpshters.
My zip code FOR MY HOUSE is 85037.
This is where the package ended up:
Post Office - Phoenix Maryvale 5.99 Miles
4415 N Maryvale Pkwy
Phoenix, AZ 85031-9998
Why don't you drive there & claim your package?
It's only 6 miles.
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Roadkill
Retired Shroomery Mod
Registered: 12/11/01
Posts: 22,580
Loc: Snoqualmie, Wa.
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Re: problem with Ralphsters [Re: norse51]
#6821630 - 04/23/07 12:21 AM (5 years, 1 month ago) |
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Quote:
norse51 said:
This is my second time starting this thread. It seems a conflict of interest that my first thread got deleted by a moderator who has his own "spore special" at the vendor in question.
Nothing personal against you Roadkill, but next time have a different mod delete the thread.
lolzz
I do not work for Ralphster Spores or any other Vendor here at the Shroomery.
and I have been retired(from a large corp) for many years and I don't recieve a f*cking red cent from any company...period!~
So don't even try starting up some bull$hit cr@p that I'm being biased.
And your not going to get another Moderator to handle your situation...
Ripple and Wronguy are not available at this time.
So I guess your stuck with me...deal with it.
Follow the rules and you won't have to worry about me locking or throwing your thread in the Town Dump!~
You broke 2 rules in your last thread...
You posted correspondence from private emails and you posted flames of you and Ralph fighting back and forth in emails that you supposably got from him.
The problem with posting private conversations is this...
you can make up stuff and we wouldn't know if you did or not...
we have no idea if you are copy and pasting the whole conversation...
and if you are actually telling us the truth.
So we don't allow people to post any correspondence
bottom line...
I don't have a problem with you making a complaint!~
I told you to repost your complaint in the ticket that was sent to you...
I just need you to follow the rules and not act like an a$$hat.
Just behave and talk in a business like manner...
and we will get along just fine!~
Now why don't you run along and let Ralph respond to your complaint?
toodles
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Laterz, Road
Who the hell you callin crazy?
You wouldn't know what crazy was if Charles Manson was eating froot loops on your front porch!
Brainiac said:
PM the names with  on there names, that means they have mushrooms for sale.
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Babo911
Pooper Scooper
Registered: 09/05/05
Posts: 1,729
Loc: Arizona Bay
Last seen: 21 hours, 58 minutes
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Re: Here's the proof: [Re: agar]
#6822277 - 04/23/07 07:52 AM (5 years, 1 month ago) |
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Quote:
agar said:
Quote:
ok...I'm a piss ant, you're right.
I never received package this time from Ralpshters.
My zip code FOR MY HOUSE is 85037.
This is where the package ended up:
Post Office - Phoenix Maryvale 5.99 Miles
4415 N Maryvale Pkwy
Phoenix, AZ 85031-9998
Why don't you drive there & claim your package?
It's only 6 miles.
Yea I read that too and was like huh?
If you located your package shouldn't it be problem solved?
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Left Nut City
Stranger
Registered: 03/27/01
Posts: 2,319
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Re: problem with Ralphsters [Re: Roadkill]
#6822319 - 04/23/07 08:09 AM (5 years, 1 month ago) |
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After reading the thread and also having had MANY experiences with Ralph I say this:
Many a time I have sent straight cash to Ralph. Never have I had a problem. Delivery is always snappy. Product is always top-notch.
I have never directly corresponded with Ralph in person or online outside of sending money and receiving goods. I have no business interests with Ralph outside of his services he offers to us all.
However, judging by the tenor of his posts here and the multitudes of great responses in regards to Ralph's business acumen I apply Occam's Razor and think this:
The delivery was clearly fucked up and was not in any way related to or was the fault of Ralph.
Although you were calm and collected in this post I somehow think you got a bit snippy with Ralph, hence the "fuck you".
I believe that if I had a problem with not receiving a shipment and handled my complaint delicately and respectfully then Ralph probably would have sent me out a new order pronto with no hassle.
I believe you handled Ralph incorrectly and therefore as a matter of course he determined you weren't worth the trouble. I have no inclinations in the slightest that Ralph is VERY interested in running a successful business (success leaves proof) and he is a stand up guy.
What I would do in your situation??
Well since you called him out here publicly I would in turn on this very thread say:
"Ralph, I am sorry things got out of hand. I am very interested in your product but I got handed a bad deal due to no fault of your own.
You really don't owe me, but could you hook a brother up?? I really cannot afford to lose even small amounts of money yet I really want to continue my project here.
Could we man-to-man come up with a cool resolution?
Any help you can give me is very much appreciated.
Thank you for considering this for me!".
There, not so hard is it?
:-)
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usg543
◕‿◕
Registered: 02/11/07
Posts: 5,184
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Quote:
Left Nut City said:
After reading the thread and also having had MANY experiences with Ralph I say this:
Many a time I have sent straight cash to Ralph. Never have I had a problem. Delivery is always snappy. Product is always top-notch.
I have never directly corresponded with Ralph in person or online outside of sending money and receiving goods. I have no business interests with Ralph outside of his services he offers to us all.
However, judging by the tenor of his posts here and the multitudes of great responses in regards to Ralph's business acumen I apply Occam's Razor and think this:
The delivery was clearly fucked up and was not in any way related to or was the fault of Ralph.
Although you were calm and collected in this post I somehow think you got a bit snippy with Ralph, hence the "fuck you".
I believe that if I had a problem with not receiving a shipment and handled my complaint delicately and respectfully then Ralph probably would have sent me out a new order pronto with no hassle.
I believe you handled Ralph incorrectly and therefore as a matter of course he determined you weren't worth the trouble. I have no inclinations in the slightest that Ralph is VERY interested in running a successful business (success leaves proof) and he is a stand up guy.
What I would do in your situation??
Well since you called him out here publicly I would in turn on this very thread say:
"Ralph, I am sorry things got out of hand. I am very interested in your product but I got handed a bad deal due to no fault of your own.
You really don't owe me, but could you hook a brother up?? I really cannot afford to lose even small amounts of money yet I really want to continue my project here.
Could we man-to-man come up with a cool resolution?
Any help you can give me is very much appreciated.
Thank you for considering this for me!".
There, not so hard is it?
:-)
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norse51
norse51
Registered: 06/12/06
Posts: 11
Loc: Phoenix, AZ
Last seen: 2 years, 5 months
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Left Nut City, I agree with all of what you said except the fact that I was being polite and civil with Ralph for 3 weeks regarding my missing order. Only after it was clear that he wasn't going to do anything to help the situation did I make one remark that could be deemed inappropriate. I kindly and politely asked him TWO times if he'd replace my order, or help me out with the USPS because it never arrived, or issue a refund.
And BTW, on my initial post I copied and pasted EXACT text from our correspondences including the tracking info which (although inappropriate and was correctly deleted by the mod) showed the exact manner of exchange between us and why I got frustrated after remaining calm for a period of 3 weeks trying to track down my order.
You're right the delivery was clearly fucked up and the unsuccessful delivery attempt by the USPS is not RS's fault, but is it reasonable that I assume full responsibility for the package not being delivered and receive nothing in the way of a gesture of reconciliation?
I'm done with this discussion. I've accepted that I lost the 40 bucks. I also feel content that I gave RS every attempt to rectify the matter. As far as my purchase was concerned, RS was not a stand-up guy and after that became evident to me I made a remark to him privately about the way he was handling the matter. I made it clear to him that my package wasn't delivered 3 weeks ago and every response I got was "I've done all I can".
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