|
 PsionicMyconid
Myconid
Registered: 12/12/06
Posts: 102
Last seen: 5 years, 2 months
|
 experience with sporeworks 
#6424606 - 01/04/07 03:13 PM (6 years, 4 months ago) |
|
|
Ok guys I'm not in full-fledged angry mode or anything like that but I am a little concerned. I bought two of the holiday grab bags and sent out payment on the 21st of December (money order) I called them up on the 27th just because the website still classified my order as "payment pending" and I wanted to see if my payment had arrived. The man I spoke with was very nice and told me he had just seen my letter in the incoming mail pile, he double checked and said "yes here it is, your package should be shipped out either today or tomarrow." Awesome right? So I've been waiting patiently... it took 2 more days for the status of my payment to be updated to "payment accepted"... hmmm that's a little weird I thought... even with the holiday rush considered. Well here it is the 4th and I figured they would HAVE to be here by today even with all those national holidays and President Fords death. No package. Hmm... ok so I called them again just a minute ago. I asked if they provided a tracking number so I could see where my package was and he told me he'd look it up but they usually are sent in the automated e-mails. Do you know what he told me? Almost word for word what he told me on the 28th, "oh yeah it looks like we received payment but your package still hasn't been shipped, it will be sent out later today or tomarrow".
I'm not ready to call it quits with these guys yet. I don't think I've been ripped off or anything like that, sporeworks seems to have a good reputation around this board and others. The only point I guess is don't tell me you're going to send it out tomarrow if you're going to send it out next week. It would have been perfectly understandable to tell me that you're backed up and it may take an extra week to ship. I'm just hoping for the love of Psilofyr that I get an e-mail with a tracking number tomarrow.
|
 Lana
Head Banana
Registered: 10/28/99
Posts: 2,904
Loc: www.MycoSupply.com
|
|
The holiday season is hard for all vendors. Most have families and functions that take time away from work.
I know we (Myco Supply) were closed on the Friday before Christmas, New Years Eve and New Years Day.
It may not sound like many days, but orders often pile up quick, and backorders/delays sometimes occur during this time of year.
The Sporeworks are one of the most respected and longest lasting spore vendors around, so I wouldn't have a single worry in regards to any order.
I would suggest dropping psilocyber a PM. I'm sure they'll come through for you.
Lana
--------------------
Myco Supply - Distributors of Mycological Products
http://www.MycoSupply.com
The Premiere Source for Mushroom Growing Supplies.
Visit us online or call us toll free
|
waixingren
Registered: 03/14/05
Posts: 2,634
Loc: SW Florida
Last seen: 4 hours, 53 minutes
|
|
i just received my order completed email with tracking info today and i ordered electronically on the 22nd So you aren't alone PsionicMyconid. It's just one of those things that must be expected during this season of the year.
--------------------
|
makaveli8x8
Stranger
Registered: 02/28/06
Posts: 17,163
Last seen: 6 months, 2 days
|
 Re: experience with sporeworks [Re: waixingren]
#6425590 - 01/04/07 08:29 PM (6 years, 4 months ago) |
|
|
yeah i was just about to send a pm myself askin for an update and I thought wait let me check my email one last time, low and behold there was my completed order email waiting for me.
I figuered it would take a little longer to ship due to holidays and lots of orders.
Sporeworks is a great vender and you have nothing to worry about.
--------------------
  We were sent to hell for eternity  Ø h®
We play on earth to pass the time 
Over-population the root of all Evil-brings the Elites Closer to the gates.
|
PsionicMyconid
Myconid
Registered: 12/12/06
Posts: 102
Last seen: 5 years, 2 months
|
Re: experience with sporeworks [Re: makaveli8x8]
#6425657 - 01/04/07 08:53 PM (6 years, 4 months ago) |
|
|
thanks for the response guys. I know I probably shouldn't worry but it's in my nature I guess :-(
I'm sure everything will come through just fine and I guess I can't realistically think my order should be shipped so promptly during this time of year.
I'll post when I get a tracking # and my shipment gets here.
|
PsionicMyconid
Myconid
Registered: 12/12/06
Posts: 102
Last seen: 5 years, 2 months
|
|
Let me just say that I originally started this thread before I went to work today and I was only there for 4 hours. By the time I came home (a minute ago) I found that I had a PM from Sporeworks (sorry forgot the handle) saying he was sorry for processing delays and that he's hooking me up for any inconvenience. Problem solved.... and THAT my friends is how you do good buisness!
|
Brainiac
Rogue Scientist
Registered: 04/29/06
Posts: 13,259
Loc: 與您的女朋 
|
|
Don't feel bad, I live less then a six hour dive from Sporeworks and it takes a whole week to get stuff,by mail . 
--------------------
 Fair is Fair 
Edited by Brainiac (01/04/07 09:57 PM)
|
psilocyber
old hand
Registered: 06/09/99
Posts: 1,721
Last seen: 1 day, 13 hours
|
Re: experience with sporeworks [Re: Brainiac]
#6427159 - 01/05/07 08:29 AM (6 years, 4 months ago) |
|
|
Quote:
Brainiac said:
Don't feel bad, I live less then a six hour dive from Sporeworks and it takes a whole week to get stuff,by mail .
Order processing did get a bit backed up over the holidays. You figure, as Lana posted above, that most small business will have some closures during this time of year. Officially we were closed on Christmas, the day after Christmas, as well as New Years day. Unofficially we were also closed on 01.02 due to the Ford funeral (the post office was closed). Orders quickly get backed up anytime there is a closure during normal business shipping times.
The best way to ensure a quick or express delivery during any time of the year is to select some sort of express or Air shipping option. Like most shipping companies, we do everything within our power to process and ship express and Air orders as quickly as possible. SO, in other words, these orders tend to take precedence during peak volume times, and ground packages may be postponed a few days if we are especially busy.
As for mail ordering taking a whole week... it typically taks 2-3 business days for a letter to reach us (even from 6 hours away), and you must consider that even if we are able to process and ship that order out the same day it is received, that it will take another 2-3 days back in delivery, again depending on distance. So a whole week to get your goodies by mail doesn't seem unreasonable, or am I missing something?
We VERY VERY much appreciate everyone being patient, especially those who have had orders delayed for a week or so before shipping. Our employees enjoy their holiday time as well, and they have been working extra hard to ensure the orders are caught up as quickly as possible. We really appreciate your patience and understanding during this non-typical shipping time situtation.
|
Eraserhead
Lost Soul
Registered: 05/26/06
Posts: 1,363
Loc: Earth
Last seen: 3 years, 6 months
|
|
No worries, sporeworks will be hooking you up.
I got 1 of the trick or treat bags, and ended up getting 3 of the x-mas ones.
Was VERY pleased with all 4.
Just gotta have some patience during the holiday season.
Their spore vendors, with families, not crack dealers in the ghetto  they can't work 24/7 even if we want them to 
--------------------
|
AmericaOnLSD
Stranger
Registered: 10/14/06
Posts: 240
Loc: USA
Last seen: 10 months, 25 days
|
Re: experience with sporeworks [Re: Eraserhead]
#6429443 - 01/05/07 11:11 PM (6 years, 4 months ago) |
|
|
I have placed several orders with SporeWorks (for gourmet mushroom supplies) and always gotten them in under a week. I have them shipped by Priority Mail.
--------------------
See AmericaOnLSD!
|
elsig
Knowledgespeaks, wisdom listens
Registered: 09/14/06
Posts: 533
Loc: the beach
|
Re: experience with sporeworks [Re: AmericaOnLSD]
#6429508 - 01/05/07 11:32 PM (6 years, 4 months ago) |
|
|
sporeworks is the only spore vendor i will ever use as long as im intrested in spores and they have them. these guys are the best
|
Brainiac
Rogue Scientist
Registered: 04/29/06
Posts: 13,259
Loc: 與您的女朋
|
Re: experience with sporeworks [Re: elsig]
#6429573 - 01/05/07 11:54 PM (6 years, 4 months ago) |
|
|
--------------------
Fair is Fair
|
theuser
DON'T LOOK
Registered: 08/04/05
Posts: 5,859
Last seen: 5 years, 11 months
|
Re: experience with sporeworks [Re: Brainiac]
#6430011 - 01/06/07 04:49 AM (6 years, 4 months ago) |
|
|
Sporeworks are good peeps.
Z'tastic!
|
PsionicMyconid
Myconid
Registered: 12/12/06
Posts: 102
Last seen: 5 years, 2 months
|
Re: experience with sporeworks [Re: theuser]
#6432463 - 01/06/07 09:55 PM (6 years, 4 months ago) |
|
|
Got my tracking number. :-) all is well on the homefront.
Thanks sporeworks! I appreciate everything you've done to help with the delay.
|
waixingren
Registered: 03/14/05
Posts: 2,634
Loc: SW Florida
Last seen: 4 hours, 53 minutes
|
|
i dont mean to jack your thread PsionicMyconid, i just wanted to share.
I got my holiday special today. Sporeworks is the best. i bought 3 of them and i got way more stuff than i should have. Thanks guys!
--------------------
|
PsionicMyconid
Myconid
Registered: 12/12/06
Posts: 102
Last seen: 5 years, 2 months
|
Re: experience with sporeworks [Re: waixingren]
#6440017 - 01/09/07 12:17 AM (6 years, 4 months ago) |
|
|
Quote:
waixingren said:
i dont mean to jack your thread PsionicMyconid, i just wanted to share.
I got my holiday special today. Sporeworks is the best. i bought 3 of them and i got way more stuff than i should have. Thanks guys!
That's good to hear! Feel free to jack my threads if u have some good info anytime.
|
PsionicMyconid
Myconid
Registered: 12/12/06
Posts: 102
Last seen: 5 years, 2 months
|
|
*sigh*
Tracking number hasn't moved since it was first entered.
Stupid USPS website says they update it every night. Mail must be backed up or some post master doesn't like my package. 
|
SaturnGlass
So white andnerdy
Registered: 05/12/06
Posts: 804
Loc: The other side
|
|
USPS tracking sux ass! It will update when its at your front door tomorrow or the next day  Actually probably a few hours AFTER the fact.
|
Koala Koolio
TTAGGGTTAGGGTTAGGGTTAGGG
Registered: 01/07/04
Posts: 7,752
|
Re: experience with sporeworks [Re: SaturnGlass]
#6440050 - 01/09/07 12:23 AM (6 years, 4 months ago) |
|
|
It's odd that usps says that, since I've only ever seen it updated in the early afternoon or morning.
--------------------
You're not like the others. You like the same things I do. Wax paper, boiled football leather... dog breath. We're not hitch-hiking anymore, we're riding!
|
psilocyber
old hand
Registered: 06/09/99
Posts: 1,721
Last seen: 1 day, 13 hours
|
|
Quote:
PsionicMyconid said:
*sigh*
Tracking number hasn't moved since it was first entered.
Stupid USPS website says they update it every night. Mail must be backed up or some post master doesn't like my package.
USPS tracking on "Delivery Confirmation" packages essentially updates twice, once when the label is generated, and then again when the delivery takes place. It may also update with info in case of delivery failures or unsuccesful delivery attempts. It's not really a "true tracking" number, but it helps in case of package loss, ect.
I'm sure your package should be there any day now!
|
|
Images only 
Threaded
Previous
Index
Next
Edit 
Reply 
